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Added 8 mins ago
MC
Adjudicator, Consumer Credit (6 Month Contract)
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- $52,000 to $75,000 CAD / year
- Full-time
Provide timely, accurate and professional communication regarding adjudication decisions, conditions and credit direction to Retail, Digital, Mortgage Broker and other applicable partners.
Added 8 mins ago
Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous…
Added 8 mins ago
Senior Full Stack Developer - UGH - FT Support
Humber College
Toronto, ON
Professional skills: Strong analytical, problem-solving, organizational and communication skills, with the ability to manage competing priorities and collaborate with technical and…
Added 8 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
Excellent organizational, analytical, and interpersonal skills supported by a clear, professional communication style.
Added 8 mins ago
SS
Commandant·e de réponse aux incidents cyber / Cyber Incident Response Commander
Sopra Steria
Montreal, QC
- Full-time
Added 8 mins ago
BS
Draftsperson
BVGlazing Systems
Niagara Falls, ON
- $70,000 to $90,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 8 mins ago
H
Harvey's 2566 Overnight FOH / BOH
Harvey's
Brantford, ON
- Full-time
Engage with Guests in a polite professional manner
Added 8 mins ago
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Team Member
Harvey's
Mississauga, ON
- Full-time
Engage with Guests in a polite professional manner
Added 8 mins ago
LE
Executive Finance Administrator
Logic Executive Search & Workplace Solutions
Windsor, ON
- $70,000 to $75,000 CAD / year
- Full-time
At Logic Executive Search and Workplace Solutions we strive to be a valued, strategic business partner providing the highest level of executive recruitment expertise and customized…
Added 8 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Calgary, AB
- Full-time
Added 8 mins ago
A
Project Manager/Leader - Senior
Akkodis
Toronto, ON
- Contract
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)
Added 23 mins ago
Food & Beverage Attendant - Seasonal
Wickaninnish Inn
Tofino, BC
The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in…
Added 23 mins ago
Valet/Welcome Ambassador - Seasonal
Wickaninnish Inn
Tofino, BC
The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in…
Added 23 mins ago
T
Wealth Operations Officer III
TD
Toronto, ON
- Full-time
Contribute to respectful, cooperative, non-discriminatory and supportive workplace environment (physical work space as well as the location of any meeting or event that is organized by TD).
Added 23 mins ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
Added 23 mins ago
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TD Insurance, Vendor Analyst III
TD
Calgary, AB · Saint John, NB · Halifax, NS · Markham, ON · Montreal, QC
- Full-time
…and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding…
Added 23 mins ago
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TD Insurance, Counsel I
TD
Toronto, ON
- Full-time
…and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding…
Added 23 mins ago
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Assistant Branch Manager Trainee
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Brampton, ON
- Full-time
…and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life…
Added 23 mins ago
Specialist, Home Warranty
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Toronto, ON
Added 23 mins ago
Data Protection Specialist (IT) - Hybrid
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Toronto, ON
…Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and…
Added 23 mins ago
HR and Recruitment Coordinator
ISL Engineering & Landservices
Calgary, AB · Edmonton, AB
Recruitment experience in engineering, consulting or other professional services
Added 23 mins ago
Data Protection Specialist (IT)
The Globe and Mail
Toronto, ON
…Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and…
Added 23 mins ago
Associate Dean, Research & Collections, Library
University of Saskatchewan
Saskatoon, SK
Added 23 mins ago
Associate Dean, Academic Engagement, Library
University of Saskatchewan
Saskatoon, SK
Added 23 mins ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
At least seven years of relevant professional experience, including significant experience in management consulting and supply chain transformation.

Accenture

Local Technical Support Analyst

Vancouver, BC, Canada

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49 · Full-time

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Job details

Pay: Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49
Job type: Full-time
Experience: 1- 2 Years of experience in a Customer Service-related role
Posting language: English
Posted: Nov 3, 2026

Original job description

Accenture’s Infrastructure Engineering (IE) practice is dedicated to strategically solving our client’s cloud services, data center, digital workplace and operating model IT transformation challenges. We create predictability for technology intensive environments by applying proven engineering concepts and practices for long-term solutions. Our team consists of visionary infrastructure transformers, with a multidisciplinary team of technologists, financial analysts, project and program managers. We foster critical thinking and innovation that drive career development. Our reward is in a culture of collaborative experts who drive our industry forward. If you are motivated by turning challenging ideas into reality, creating uncharted value for clients and bringing your best self to your work – we want to connect with you.

Work You Will Do:

Customer Service professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver an optimal customer service.

Responsibilities:

The Technology Support: Local (LTS) Canada Desktop Support Analyst reports directly to the LTS Canada CS&S Lead and the Canada GU-ITI Lead and has the following Provide workstation support services to personnel situated in the CS&S Offices has following responsibilities :

Assist a specific New Joiner Team in supporting large New Joiner Orientation sessions (US/Canada combined) using chat support via teams/Outlook Shared Mailbox and remote support tools (Log Me in Rescue)
Develop and maintain proficiency in CIO standard tools, including (but not limited to) incident (Service Now) and asset tracking (FNMS) systems, and software and hardware upgrade methodologies.
Support the life cycle of the workstation infrastructure to include installations, implementations, operations and support, service and decommissioning of all specified desktop, laptop and telephony elements.
Work to minimize the impact of service disruption to customers and clients during outage situations.
Interact with customers and leadership in order to understand their needs and maintain business relationships.
Work to ensure that corporate workstation standards are maintained.
Work to ensure that standard Accenture asset management procedures are followed.
Interface with vendors and internal/external groups to support the workstation environment.
Create documentation outlining specific workstation management processes/procedures.
Participate in workstation-related projects/initiatives.
Standard work hours of 08:00 to 5:00 or 9:00 – 6:00 typically apply. However, a flexible working attitude is required when considering critical milestones within project delivery.
Office based. Travel to other locations is rare but may be required from time to time

Basic Qualifications:

2-4 Years demonstrated working knowledge of Microsoft Windows desktop operating systems.
2- 4 Years demonstrated working knowledge of Microsoft Office products.
2-4 Years demonstrated working knowledge of desktop and laptop hardware from multiple vendors HP, Dell, etc.
1- 2 Years of experience in a Customer Service-related role
Bachelors degree or college diploma in related field.

Preferred Qualifications

Microsoft Windows operating systems.
Microsoft Active Directory.
Asset Management techniques.
Basic knowledge of operating system software deployment tools, such as Microsoft SCCM.

Professional Skill Requirements

Excellent customer service skills.
Proven, excellent communications skills, both verbal and written.
Excellent problem solving and analytical skills.
Ability to remain calm and courteous in challenging situations.
Willingness to work overtime and varying hours as required.
Ability to multitask and balance workload in a fast paced contact center environment.
Ability to prioritize tasks and complete assignments in a timely manner.
Demonstrated ability to balance quality of work with task completion.
Ability and desire to build additional technical skills.
Demonstrated teamwork and collaboration in a professional setting

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

The analyst will provide workstation support services, including installations, maintenance, and decommissioning of hardware and software. They will also assist with new joiner orientation sessions and maintain accurate asset tracking using standard corporate tools.

Requirements

Candidates must have 2-4 years of experience with Windows operating systems, Microsoft Office, and desktop hardware. A bachelor's degree or college diploma in a related field is required, along with excellent customer service and communication skills.

Skills

Desktop support
Windows operating systems
Microsoft Office
Hardware troubleshooting
Customer service
Service Now
Asset management
Remote support tools
Log Me In Rescue
Problem solving
Analytical skills
Communication skills
Workstation installation
Telephony support
Documentation
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows
Microsoft Office
Hardware
Service Now
Asset Management
Log Me In Rescue
Workstation Infrastructure
Telephony
Incident Management
Customer Service
Technical Support
Microsoft SCCM
Active Directory
IT Transformation
Cloud Services
Data Center
Digital Workplace
Infrastructure Engineering
Troubleshooting
Documentation
Project Delivery
Collaboration
Analytical Skills
Communication
Multitasking
IT Support
Software Deployment
Hardware Upgrades
Corporate Standards

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