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Added 10 mins ago
Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Office Location: Montreal (QC); Ottawa (ON); Toronto (ON)
Added 10 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 10 mins ago
IB
Events Manager
Indigo Books & Music
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Lead the execution and development of all nationally-driven event programming, including cross-functional campaigns
Added 10 mins ago
OP
Manager, Engineering and System Planning
Oshawa Power
Oshawa, ON
- Full-time
Reporting to the Vice President, Engineering & Operations, the Manager, Engineering & System Planning will provide strategic and technical leadership in the planning, design,…
Added 10 mins ago
FM
Project Geologist
Formation Metals Inc
Val-d'Or, QC
- Full-time
…Manager, the Project Geologist will oversee daily diamond drilling operations, coordinate drilling and field-service contractors, and ensure work is completed safely, and in compliance with…
Added 10 mins ago
AS
Electrical Engineer
Alliance Search Partners
Mississauga, ON
- Full-time
Our Customer is seeking an experienced MV/HV & Substation Engineering Program & Team Leader to lead and scale our portfolio of medium-voltage (MV), high-voltage (HV), substation, protection…
Added 25 mins ago
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems
Calgary, AB
1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Added 25 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Manage store operations and communicate requirements/changes to department employees as required
Added 25 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Quispamsis, NB
Manage store operations and communicate requirements/changes to department employees as required
Added 25 mins ago
M
Medical Communications Officer - Full Time Term (12 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
Reporting to the MCC Operations Lead, the Communications Officer is responsible for the processing of requests for service for the provincial EHS system. In this role, you may be tasked…
Added 25 mins ago
Product Owner - Netsuite
Asana
Vancouver, BC
This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from…
Added 25 mins ago
UO
Research Coordinator
University of Alberta
Edmonton, AB
- Full-time
…complex, with some standard procedures and day-to-day research operations, procedures and protocols, as well as the development of new procedures and techniques, and independent…
Added 25 mins ago
UO
Experienced Structural Analysis Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Interface with other program organizations, providing technical support and oversight for field operations, and collaborate with other engineers to ensure the integration of plans, applying…
Added 25 mins ago
NP
Human Resources Business Partner
NWI Precision
Toronto, ON · North York, ON
- $90,000 to $110,000 CAD / year
- Full-time
…highest quality products to specifications and on time. As our operations continue to grow, we are seeking a highly organized and experienced HR Business…
Added 25 mins ago
AS
Sales and Marketing Manager
All Seniors Care Living Centres
Oakville, ON
- Full-time
Maintain sales activity and forecasting reports, and monitor conversion rates, lead sources and occupancy trends.
Added 25 mins ago
JH
Executive Housekeeper - Resort (Queens County, NS)
JRoss Hospitality Recruiters
NS · Queens, NS
- $65,000 to $70,000 CAD / year
- Full-time
We are seeking a dedicated and hands-on Executive Housekeeper to lead a small, yet dynamic housekeeping team at a picturesque oceanfront resort in Nova Scotia. Nestled in the breathtaking…
Added 25 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 25 mins ago
AS
Director of Information Technology
Athletica Sport Systems Inc.
Kitchener, ON
- $120,000 to $150,000 CAD / year
- Full-time
…across Athletica and its operating entities, supporting daily operations, organic growth, and acquisitions. The successful candidate will build and lead a growing IT team, stay hands-on…
Added 40 mins ago
M
Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
Our Rapid Transit Commercial Management Office is looking for a Senior Manager, Commercial Management to support Elevated guideway Stations (EGS) Ontario Line subway project. You will lead…
Added 40 mins ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Reporting to the Managing Director of Housing Operations, The Senior Building Manager, Portfolio Support & Training supports the effective operation of housing co-operatives across…
Added 40 mins ago
W
Asset Protection Operations Team Lead
Walmart
Selkirk, MB
- Full-time
…completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving,…
Added 40 mins ago
LC
Natural Value Department Manager
Loblaw Companies Limited
Mission, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 40 mins ago
LC
Department Manager
Loblaw Companies Limited
Atholville, NB
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 40 mins ago
LC
Meat Department Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 40 mins ago
TB
Chef D'equipe
Tailored Brands
Vaudreuil-Dorion, QC
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…

Accenture

Local Technical Support Analyst

Vancouver, BC, Canada

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49 · Full-time

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Job details

Pay: Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49
Job type: Full-time
Experience: 1- 2 Years of experience in a Customer Service-related role
Posting language: English
Posted: Nov 3, 2026

Original job description

Accenture’s Infrastructure Engineering (IE) practice is dedicated to strategically solving our client’s cloud services, data center, digital workplace and operating model IT transformation challenges. We create predictability for technology intensive environments by applying proven engineering concepts and practices for long-term solutions. Our team consists of visionary infrastructure transformers, with a multidisciplinary team of technologists, financial analysts, project and program managers. We foster critical thinking and innovation that drive career development. Our reward is in a culture of collaborative experts who drive our industry forward. If you are motivated by turning challenging ideas into reality, creating uncharted value for clients and bringing your best self to your work – we want to connect with you.

Work You Will Do:

Customer Service professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver an optimal customer service.

Responsibilities:

The Technology Support: Local (LTS) Canada Desktop Support Analyst reports directly to the LTS Canada CS&S Lead and the Canada GU-ITI Lead and has the following Provide workstation support services to personnel situated in the CS&S Offices has following responsibilities :

Assist a specific New Joiner Team in supporting large New Joiner Orientation sessions (US/Canada combined) using chat support via teams/Outlook Shared Mailbox and remote support tools (Log Me in Rescue)
Develop and maintain proficiency in CIO standard tools, including (but not limited to) incident (Service Now) and asset tracking (FNMS) systems, and software and hardware upgrade methodologies.
Support the life cycle of the workstation infrastructure to include installations, implementations, operations and support, service and decommissioning of all specified desktop, laptop and telephony elements.
Work to minimize the impact of service disruption to customers and clients during outage situations.
Interact with customers and leadership in order to understand their needs and maintain business relationships.
Work to ensure that corporate workstation standards are maintained.
Work to ensure that standard Accenture asset management procedures are followed.
Interface with vendors and internal/external groups to support the workstation environment.
Create documentation outlining specific workstation management processes/procedures.
Participate in workstation-related projects/initiatives.
Standard work hours of 08:00 to 5:00 or 9:00 – 6:00 typically apply. However, a flexible working attitude is required when considering critical milestones within project delivery.
Office based. Travel to other locations is rare but may be required from time to time

Basic Qualifications:

2-4 Years demonstrated working knowledge of Microsoft Windows desktop operating systems.
2- 4 Years demonstrated working knowledge of Microsoft Office products.
2-4 Years demonstrated working knowledge of desktop and laptop hardware from multiple vendors HP, Dell, etc.
1- 2 Years of experience in a Customer Service-related role
Bachelors degree or college diploma in related field.

Preferred Qualifications

Microsoft Windows operating systems.
Microsoft Active Directory.
Asset Management techniques.
Basic knowledge of operating system software deployment tools, such as Microsoft SCCM.

Professional Skill Requirements

Excellent customer service skills.
Proven, excellent communications skills, both verbal and written.
Excellent problem solving and analytical skills.
Ability to remain calm and courteous in challenging situations.
Willingness to work overtime and varying hours as required.
Ability to multitask and balance workload in a fast paced contact center environment.
Ability to prioritize tasks and complete assignments in a timely manner.
Demonstrated ability to balance quality of work with task completion.
Ability and desire to build additional technical skills.
Demonstrated teamwork and collaboration in a professional setting

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $24.45 to $48.49

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

The analyst will provide workstation support services, including installations, maintenance, and decommissioning of hardware and software. They will also assist with new joiner orientation sessions and maintain accurate asset tracking using standard corporate tools.

Requirements

Candidates must have 2-4 years of experience with Windows operating systems, Microsoft Office, and desktop hardware. A bachelor's degree or college diploma in a related field is required, along with excellent customer service and communication skills.

Skills

Desktop support
Windows operating systems
Microsoft Office
Hardware troubleshooting
Customer service
Service Now
Asset management
Remote support tools
Log Me In Rescue
Problem solving
Analytical skills
Communication skills
Workstation installation
Telephony support
Documentation
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows
Microsoft Office
Hardware
Service Now
Asset Management
Log Me In Rescue
Workstation Infrastructure
Telephony
Incident Management
Customer Service
Technical Support
Microsoft SCCM
Active Directory
IT Transformation
Cloud Services
Data Center
Digital Workplace
Infrastructure Engineering
Troubleshooting
Documentation
Project Delivery
Collaboration
Analytical Skills
Communication
Multitasking
IT Support
Software Deployment
Hardware Upgrades
Corporate Standards

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