Find work in Canada.

545,929 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 10 mins ago
CC
Management Trainee
Cintas Canada
Toronto, ON · North York, ON
- Full-time
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this…
Added 10 mins ago
A
F&I Manager - Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $150,000 to $200,000 CAD / year
- Other
…best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little…
Added 10 mins ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
Communicate in a professional manner which is consistent and aligned with BPL’s Voice document
Added 10 mins ago
ML
Maintenance Supervisor
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
General knowledge of work order and CMMS systems, experience with SAP software systems is considered an asset.
Added 10 mins ago
Controller
Clark Wilson
Vancouver, BC
Professional Growth: Training, resources, and opportunities to support your continued development.
Added 10 mins ago
PM
Coordinator, Sales Initiatives & Development
Picton Mahoney Asset Management
Toronto, ON
- Contract
…Workplaces™ in Ontario™ 2024 - 2025 | Best Workplaces™ for Professional Development 2025, 2026 | Best Workplaces™ for Young Talent…
Added 10 mins ago
BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
This position provides leadership and direction to Food & Beverage Managers and support staff, and is responsible for the effective scheduling, training, motivation, and development of…
Added 10 mins ago
Adjoint·e Exécutif·ve-Executive Assistant
Nesto Group(e)
Montreal, QC
Added 10 mins ago
Adjoint·e Exécutif·ve-Executive Assistant
nesto
Montreal, QC
Added 10 mins ago
SD
Pharmacy Manager, Hourly Full Time Day
Shoppers Drug Mart
Edmonton, AB
- Full-time
…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 25 mins ago
NH
Senior Production Engineer
Novara Human Capital Solutions
Calgary, AB
- Full-time
At Novara, we support businesses with integrated solutions across all functions of Human Resources. In partnership with Acerta Energy ("Acerta"), we are excited to present this exciting…
Added 25 mins ago
NA
Academic Advisor, JR Shaw School of Business (Temporary)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…progress through the student lifecycle. Our Academic Advisors support students in understanding how their plans and actions affect their academic and life aspirations. They are dedicated…
Added 25 mins ago
B&
Document Control Coordinator (Nuclear)
Black & McDonald Limited
Pickering, ON
- Full-time
Black & McDonald’s Power Generation team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for…
Added 25 mins ago
D
Senior Full Stack Developer (Java And React/Angular) - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
…future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 25 mins ago
D
Senior Java Backend Developer - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
…future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 25 mins ago
A
Firmware Engineer
Actalent
Montreal, QC
- $45 to $60 CAD / hour
- Contract
Added 25 mins ago
R
Data Support Engineer
Raise
Burnaby, BC
- Full-time
The Data Support Engineer (EIT) will support the Transmission Sustainment Planning team at our client in managing asset data, delivering data analytics, and ensuring high data quality…
Added 25 mins ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Toronto, ON
- Full-time
…whether those fields are structured consistently enough to support the client’s CMMS/EAM, lifecycle planning and…
Added 25 mins ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Canada
- Full-time
…whether those fields are structured consistently enough to support the client’s CMMS/EAM, lifecycle planning and…
Added 25 mins ago
RC
Senior Associate - Identity and Access Management
RSM Canada
Toronto, ON
- Full-time
BS in Computer Science, Information Systems, Cybersecurity, Engineering, or a related field, or equivalent professional experience.
Added 25 mins ago
D
GenAI & Python Specialist - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
You will be responsible for strong Python development for Generative AI (GenAI) and agentic systems, including the design and implementation of Agentic AI workflows using LangChain,…
Added 25 mins ago
DH
Safety Coordinator
DM Henderson Roofing Ltd.
Dawson Creek, BC
- Full-time
If you are a safety professional who leads through communication, relationships and practical field support, we want to hear from you.
Added 25 mins ago
TM
Director, Student Integrated Health & Wellbeing
Toronto Metropolitan University
Toronto, ON
- Full-time
Leads staff recruitment, performance management, and professional development, building leadership capacity and fostering an inclusive team culture.
Added 25 mins ago
WI
Civil Engineer-in-Training, Municipal Engineering
WSP in Canada
AB · Edmonton, AB
- Full-time
…infrastructure projects including roadways, water distribution systems, sanitary sewers, stormwater management facilities, and land development…

Accenture

SMB Renewals Specialist (Outbound Sales Representative)

St. Catharines, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Overall Work Experience: 3 years of work experience or 2 years of work experience if a graduate of Sales/Marketing Related Courses.
Working hours: 44 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

We're seeking motivated candidates who enjoy taking on new opportunities!

This role is located onsite at our St. Catharines office.

What sets us apart from other employers?

We offer a $20.43 per hour starting wage and a $2,000 sign-on bonus!

We offer full-time permanent positions with a comprehensive total rewards package!

Potential to earn sales bonus in addition to regular earnings.

What can you expect from us?

Here are a few benefits you can expect when working with an exceptional team at Accenture:

Competitive hourly rate ($20.43 base to start)
Sign-on bonus of $2,000.
NOC Code: 62100 (Teer Category 2).
A comprehensive total rewards package that includes health and wellness benefits (for you and your dependents), parental leave, paid personal time off, and retirement plan options.
Potential to earn sales bonus in addition to regular earnings.
Shift premium for hours worked after 9:00pm, 7 days a week.
Possible Language premiums of $4/hour for bilingual customer inquiries via email, and/or calls. The language premium program is market driven and Accenture may amend, change, alter or discontinue this program at any time as market conditions warrant. To be eligible for the language premium, skilled individuals need to receive a passing score upon completing the standardized Accenture language testing and must be successfully staffed in the bilingual queues.
Full-time positions scheduled between 35 and 44 hours per week.
Flexibility to select your assigned schedule every month based on your performance.
Annual salary increases based on performance.
Recognition for individual contributions.
Spacious workstations with updated technology platforms and equipment.
Supportive environment for individual success and self-development through online courses.
Professional development including comprehensive paid training from 2 to 8+ weeks upon hire.
Extensive post-training coaching and support.
A sense of community! We pride ourselves on our inclusive, open, and engaging work environment with many active ERGs to participate in or support.
Ongoing opportunities to give back to the community supporting local causes and volunteer efforts.

About the Role

We’re looking for a customer-focused, results-driven SMB Renewals Specialist to support our small and medium-sized business customers. In this role, you’ll manage subscription renewals, respond to customer inquiries, assist with onboarding, and build relationships that support customer retention.

You’ll be responsible for meeting or exceeding quarterly renewal revenue and retention targets while delivering timely, high-quality customer service. The ideal candidate is organized, comfortable managing multiple accounts, and experienced using AI tools to improve productivity and customer interactions.

Key Responsibilities

Own the renewal process for a portfolio of SMB accounts, from initial outreach through renewal completion.
Meet or exceed quarterly renewal revenue and customer retention targets.
Maintain consistent communication with customers regarding subscription questions, renewal timelines, pricing, and account needs.
Respond to customer emails promptly and professionally, following established service-level agreements (SLAs).
Proactively engage customers ahead of subscription expiration to reinforce value, address concerns, and secure timely renewals.
Identify accounts at risk of cancellation or downsizing and collaborate with internal teams to resolve concerns.
Prepare renewal quotes and coordinate pricing, contract discussions, and approvals within established guidelines.
Assist with onboarding new customers to ensure a smooth and positive experience.
Use approved AI tools to support customer communications, summarize account information, and streamline daily workflows.
Review AI-generated content for accuracy and relevance while following company requirements for handling customer information.
Maintain accurate customer records, renewal opportunities, and forecasts in the CRM.
Identify trends and insights from customer feedback and share recommendations with internal teams.
Collaborate closely with internal teams and clients to stay aligned on best practices.
Provide daily feedback on customer needs, recurring issues, and workflow opportunities to support continuous improvement.

Basic Qualifications

Overall Work Experience: 3 years of work experience or 2 years of work experience if a graduate of Sales/Marketing Related Courses.
High School Diploma or equivalent.
Minimum of six months of hands-on experience working with AI tools or platforms.
Experience in a customer-facing role, such as customer support, account management, renewals, customer success, or sales.
Comfort using CRM systems and other business tools to manage customer interactions and track progress.

Professional Skills

Strong attention to detail and the ability to follow defined workflows and SLAs.
Excellent written and verbal communication skills.
Sound judgment to resolve issues with minimal escalation while recognizing when escalation is necessary.
Ability to multitask, prioritize effectively, and work independently.
Results-driven mindset with a focus on speed, quality, customer satisfaction, and quarterly target achievement.
Ability to communicate product value, address objections, and guide customers toward renewal decisions.
Confidence using AI tools and reviewing their output thoughtfully.

Preferred Qualifications

Sales experience or a sales-oriented mindset.
Experience managing SMB accounts or a high volume of customer interactions.
Experience working with subscription-based products or services.
A track record of meeting revenue, retention, or customer service targets.

What Success Looks Like

You consistently achieve quarterly renewal and retention targets, respond to customers within established SLAs, maintain accurate account records and forecasts, and use customer feedback and AI tools to improve the customer experience.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $20.43 to $20.43

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Apply About employer

More about this job

Responsibilities

Manage the renewal process for a portfolio of SMB accounts, including outreach, contract discussions, and securing timely renewals. Meet or exceed quarterly revenue and retention targets while providing high-quality customer service and support.

Requirements

Requires a high school diploma and at least 2-3 years of relevant work experience in sales or customer-facing roles. Candidates must have experience with CRM systems and at least six months of hands-on experience using AI tools.

Skills

Sales
Customer service
Account management
Subscription renewals
CRM
AI tools
Communication
Problem solving
Multitasking
Attention to detail
Retention
Onboarding
Data analysis
Negotiation
Workflow management

Benefits

Health and wellness benefits
Parental leave
Paid personal time off
Retirement plan options
Sign-on bonus
Sales bonus
Shift premium
Language premium
Paid training

Visa sponsorship

Not detected in the job text

Keywords

SMB
Renewals
Outbound Sales
Subscription
CRM
AI Tools
Customer Retention
Account Management
SLA
Revenue Targets
Onboarding
Customer Support
Professional Development
Bilingual
Data Entry
Forecasting
Contract Management
Productivity
Client Relations
Performance Metrics

Report this job