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SW/App/Cloud Tech Support Associate
Accenture
St. Catharines, ON
- Full-time
The IT Infrastructure Support Associate provides hands-on onsite and remote technical support for enterprise workplace and infrastructure services. The role supports end-user technology,…
Added 28 mins ago
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Partners in Performance - Performance Strategy Senior Associate - Current MBA Students - Canada - NAELFY27
Accenture
Toronto, ON
- Full-time
…is a no-brainer. At Partners in Performance, being a Senior Associate isn’t about writing reports, or standing up and presenting them. It’ about the results. We’re here to deliver big,…
Added 1 hour ago
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Store Associate
Dollarama
Pembroke, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Angus, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Airdrie, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Airdrie, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Newmarket, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Aurora, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Calgary, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Calgary, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Deer Lake, NL
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Lloydminster, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Charlottetown, PE
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
NB
Associate
National Bank of Canada
Saint-Félicien, QC · St-Félicien, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 1 hour ago
NB
Associate
National Bank of Canada
Victoriaville, QC
- Full-time
A career as an Associate in the Evolution Wealth Management team at National Bank Financial, will give you the opportunity to show your ability to work in synergy with clients and…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Mississauga, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 hour ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Montreal, QC
- Full-time
Join a high-impact team in Capital Markets where financial strategy meets innovation. As an Analyst or Associate in the Financial Resource Management team, you’ll play a key role in…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 hour ago
NB
Associate
National Bank of Canada
Richmond, BC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 1 hour ago
D
Store Associate
Dollarama
Brooks, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
AB · Edmonton, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
St. Catharines, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Quispamsis, NB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:

Accenture

SW/App/Cloud Tech Support Associate

St. Catharines, ON, Canada

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88 · Full-time

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Job details

Pay: Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88
Job type: Full-time
Experience: 2–4 years of IT, infrastructure, desktop, or technical support experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

IT Infrastructure Support Associate – Local Technology Support (LTS)

Role Overview

The IT Infrastructure Support Associate provides hands-on onsite and remote technical support for enterprise workplace and infrastructure services. The role supports end-user technology, local network infrastructure, collaboration/AV systems, asset management, and day-to-day site technology operations.

Key Responsibilities

Provide onsite and remote support for laptops, desktops, Microsoft 365, peripherals, and workplace technology.
Troubleshoot hardware, software, wired/wireless connectivity, and L1/L2 technical issues.
Support device deployments, refreshes, new joiners, equipment moves, and decommissioning.
Assist with local network infrastructure, Microsoft Teams Rooms, AV, and collaboration technologies.
Maintain accurate technology inventory and asset records.
Manage incidents and service requests and maintain effective technical documentation.
Participate in office buildouts, technology refreshes, infrastructure changes, and site initiatives.
Collaborate with network, infrastructure, security, vendors, and specialized support teams

Work Environment
Full-time, primarily onsite, with flexibility to support critical incidents, deployments, projects, and occasional travel to other locations.

.Qualifications

2–4 years of IT, infrastructure, desktop, or technical support experience.
Working knowledge of Windows, Microsoft 365, PC hardware, Active Directory, asset management, and basic network troubleshooting.
Strong troubleshooting, communication, customer service, and organizational skills.
Ability to work independently and effectively within cross-functional technical teams.
College diploma, university degree, or equivalent relevant technical experience preferred.

Pay Transparency Info for Job Postings: Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here: https://www.accenture.com/ca-en/careers/local/benefits

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Provide onsite and remote technical support for enterprise workplace technology, including hardware, software, and network infrastructure. Manage device deployments, asset inventory, and collaboration systems while maintaining effective technical documentation.

Requirements

Requires 2–4 years of experience in IT infrastructure or technical support with a working knowledge of Windows and Microsoft 365. Candidates should possess strong troubleshooting skills and a relevant college diploma or university degree.

Skills

IT Infrastructure
Technical Support
Microsoft 365
PC Hardware
Active Directory
Network Troubleshooting
Asset Management
Collaboration Systems
AV Systems
Incident Management
Service Requests
Hardware Troubleshooting
Software Troubleshooting
Device Deployment
Customer Service
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Technical Support
Microsoft 365
Active Directory
Asset Management
Network Infrastructure
Microsoft Teams Rooms
AV Systems
Hardware
Software
Desktop Support
Incident Management
Workplace Technology
Troubleshooting
Deployment
Collaboration Technology
Windows
Peripherals
Infrastructure Support
Site Operations

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