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Added 13 mins ago
FG
Service Apprentice – Door hardware/Locksmith Specialist – Sudbury
Flynn Group of Companies
Sudbury, ON · Greater Sudbury, ON
- $21.91 to $39.83 CAD / hour
- Full-time
Good oral and written communication skills along with good customer relations and customer service skills
Added 13 mins ago
A
SW/App/Cloud Tech Support Associate
Accenture
St. Catharines, ON
- Full-time
Manage incidents and service requests and maintain effective technical documentation.
Added 28 mins ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
…collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized…
Added 28 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 28 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 28 mins ago
AR
Project Manager
Aciers Richelieu - Usinage St-Laurent
Sorel-Tracy, QC
- Full-time
▪ Follow up and respond to customer requests.
Added 28 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 43 mins ago
S
Engineering Manager, Services
Slice
Canada
- Full-time
…coordination-only role. You will stay close to the technology, product, and customer. You will be accountable for both your team's performance and the impact it creates. Management is a…
Added 43 mins ago
BT
Service Manager
Bosch Truck Group / Bosch Idealease
Vernon, BC
- Full-time
…solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for reliability, safety,…
Added 43 mins ago
TH
Dietary Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Through a high degree of customer focus and typing proficiency, will take patient meal train requests by phone, ensuring proper patient identity, review of dietary restrictions/allergies,…
Added 43 mins ago
SG
Accounting Manager
Stannah Group
Markham, ON
- Full-time
Demonstrate Stannah's values through professionalism, collaboration, accountability, and customer service.
Added 1 hour ago
MI
Pharmacy Assistant - Part Time
Metro Inc.
Brantford, ON
- Part-time
Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
Added 1 hour ago
MI
Pharmacy Assistant - Part Time
Metro Inc.
Kingston, ON
- Part-time
Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
Added 1 hour ago
PC
Pastry Cook
Parq Casino
Vancouver, BC
- $18 to $20 CAD / hour
- Full-time
Have solid problem solving, decision making, customer service, communication and sales skills
Added 1 hour ago
A
Senior System Analyst - Payments
Acumatica
Montreal, QC
- Full-time
…solutions ERP (Enterprise Resource Planning) dans le cloud, au service d’entreprises en croissance partout dans le monde. Mais ne nous croyez pas sur parole : découvrez ce que des analystes…
Added 1 hour ago
A
Senior System Analyst - Payments
Acumatica
Montreal, QC
- Full-time
…solutions ERP (Enterprise Resource Planning) dans le cloud, au service d’entreprises en croissance partout dans le monde. Mais ne nous croyez pas sur parole : découvrez ce que des analystes…
Added 1 hour ago
Service Technician – Volvo Cars North Vancouver
The Jim Pattison Auto Group
North Vancouver, BC
The Jim Pattison Auto Group is looking for a skilled and motivated Service Technician to join our team at Jim Pattison Volvo Cars North Vancouver.
Added 1 hour ago
Business Analyst - Commercial & Operations
Amrize
Paris, ON
…supporting the strategic business cycle including production and customer portfolio…
Added 2 hours ago
EC
Retail Manager – Closed Competition – Enoch Cree Nation Members Only
Enoch Cree Nation
Spruce Grove, AB
- Full-time
…processes, and supports the delivery of excellent, compassionate customer service while maintaining a safe, clean, and compliant work…
Added 2 hours ago
AL
Procedure Specialist – Electrophysiology (Victoria, British Columbia)
Abbott Laboratories
Vancouver, BC
- Full-time
…developing business strategies and growth, while serving as a technical conduit between customers and…
Added 2 hours ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Winnipeg, MB
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 2 hours ago
BV
SALES ASSOCIATE
Bikini Village
Winnipeg, MB
- Full-time
You listen to customers’ needs to provide exceptional customer service;
Added 2 hours ago
AI
Bilingual IVR Automation tester
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
The role involves IVR functional, integration, regression, and end-to-end testing across customer journeys and call flows.
Added 2 hours ago
P
Maintenance Manager Trainee
Penske
Boucherville, QC
- Full-time
-Tracks/coordinates repair orders and purchase orders for customer re-bills
Added 2 hours ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Winnipeg, MB
- Full-time
Comprehensive technical and professional training

Accenture

SW/App/Cloud Tech Support Associate

St. Catharines, ON, Canada

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88 · Full-time

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Job details

Pay: Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88
Job type: Full-time
Experience: 2–4 years of IT, infrastructure, desktop, or technical support experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

IT Infrastructure Support Associate – Local Technology Support (LTS)

Role Overview

The IT Infrastructure Support Associate provides hands-on onsite and remote technical support for enterprise workplace and infrastructure services. The role supports end-user technology, local network infrastructure, collaboration/AV systems, asset management, and day-to-day site technology operations.

Key Responsibilities

Provide onsite and remote support for laptops, desktops, Microsoft 365, peripherals, and workplace technology.
Troubleshoot hardware, software, wired/wireless connectivity, and L1/L2 technical issues.
Support device deployments, refreshes, new joiners, equipment moves, and decommissioning.
Assist with local network infrastructure, Microsoft Teams Rooms, AV, and collaboration technologies.
Maintain accurate technology inventory and asset records.
Manage incidents and service requests and maintain effective technical documentation.
Participate in office buildouts, technology refreshes, infrastructure changes, and site initiatives.
Collaborate with network, infrastructure, security, vendors, and specialized support teams

Work Environment
Full-time, primarily onsite, with flexibility to support critical incidents, deployments, projects, and occasional travel to other locations.

.Qualifications

2–4 years of IT, infrastructure, desktop, or technical support experience.
Working knowledge of Windows, Microsoft 365, PC hardware, Active Directory, asset management, and basic network troubleshooting.
Strong troubleshooting, communication, customer service, and organizational skills.
Ability to work independently and effectively within cross-functional technical teams.
College diploma, university degree, or equivalent relevant technical experience preferred.

Pay Transparency Info for Job Postings: Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here: https://www.accenture.com/ca-en/careers/local/benefits

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Provide onsite and remote technical support for enterprise workplace technology, including hardware, software, and network infrastructure. Manage device deployments, asset inventory, and collaboration systems while maintaining effective technical documentation.

Requirements

Requires 2–4 years of experience in IT infrastructure or technical support with a working knowledge of Windows and Microsoft 365. Candidates should possess strong troubleshooting skills and a relevant college diploma or university degree.

Skills

IT Infrastructure
Technical Support
Microsoft 365
PC Hardware
Active Directory
Network Troubleshooting
Asset Management
Collaboration Systems
AV Systems
Incident Management
Service Requests
Hardware Troubleshooting
Software Troubleshooting
Device Deployment
Customer Service
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Technical Support
Microsoft 365
Active Directory
Asset Management
Network Infrastructure
Microsoft Teams Rooms
AV Systems
Hardware
Software
Desktop Support
Incident Management
Workplace Technology
Troubleshooting
Deployment
Collaboration Technology
Windows
Peripherals
Infrastructure Support
Site Operations

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