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Added 16 mins ago
AC
Catering Services Manager
Aramark Canada
Ottawa, ON
- Full-time
…a leadership position which manages all aspects of catering solutions and special events at the location. This position will lead the Catering team to execute events or catering delivery…
Added 16 mins ago
E
Senior Sales Representative
Evlv
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
🚀 Sales Executive – International Freight Forwarding
Added 18 mins ago
HI
Account Executive, Commercial Lines
HUB International
Toronto, ON
- Full-time
HUB International is seeking a motivated and client-focused Account Executive to join our Commercial Lines team in Toronto.
Added 18 mins ago
H
Landscape Architect
HDR
Vancouver, BC
- Full-time
We believe architecture is more than designing buildings, it’s about providing solutions to societal challenges and creating stronger, more vibrant communities. As part of our Architecture…
Added 18 mins ago
E
Consulting Geochemist (Field Based)
ERM
Vancouver, BC
- $117,800 to $147,300 CAD / year
- Part-time
…see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to…
Added 18 mins ago
BB
Director, Loyalty Solutions - Financials
Bond Brand Loyalty
Canada
- $136,330.4 to $167,217.2 CAD / year
…financial and strategic foundations of loyalty and customer solutions. This role combines deep loyalty financial expertise, strategic advisory, executive leadership, and growth enablement…
Added 45 mins ago
O
Senior Project Manager
OnX
Toronto, ON
- Full-time
Manage client expectations and work effectively with various levels of client and OnX management, including executive stakeholders.
Added 45 mins ago
GT
Info Sec specialist- CISA,GRC
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $86 to $103 CAD / hour
- Contract
TD Global Security & Defense is home to a team of highly valued professionals who support all Global Technology Solutions related regulatory and support interactions, which includes…
Added 45 mins ago
O
Sr. Lead Specialist-Sales Support
OnX
Ottawa, ON
- Full-time
- Collaborate with the sales team and infrastructure solution Architect to tailor solutions that meet client needs.
Added 45 mins ago
F
Customer Success Manager
FLiiP
Brossard, QC
- Full-time
…centers, and other fitness businesses with powerful software solutions that streamline operations and improve customer management. We're part of the Google for Startups Accelerator and…
Added 45 mins ago
LE
Nurse Case Manager
Logic Executive Search & Workplace Solutions
Windsor, ON
- $50,000 to $75,000 CAD / year
- Full-time
At Logic Executive Search and Workplace Solutions we strive to be a valued, strategic business partner providing the highest level of executive recruitment expertise and customized…
Added 1 hour ago
O
Chief Compliance Officer
Objectway
Toronto, ON
- Full-time
…developed with a well-structured investment plan that supports our client needs with the creation of an appropriate portfolio of low-cost Exchange Traded Funds…
Added 1 hour ago
KC
Senior Consultant - Data & Solution Architect (MS Fabric)
Keyrus Canada
Montreal, QC
- Full-time
…architecture you design, every platform you modernize, and every client challenge you…
Added 1 hour ago
M(
Creative Solutions Strategist (Pitch and Storytelling), Partnership Development & Solutions – MLSE Global Partnerships
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
You will lead the development of high-impact, client-facing pitch materials from initial story architecture and strategic positioning through copywriting, presentation development and final…
Added 1 hour ago
R&
Project Manager – Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Client: Our client is one of Canada’s leading financial services organizations, located in the Greater Toronto Area.
Added 1 hour ago
CP
Manager, Tax (Cross-Border)
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
Demonstrate a strong team orientation by actively collaborating with colleagues and contributing to a supportive, solutions-focused work environment to advance shared goals and ensure the…
Added 1 hour ago
S
Portfolio Risk Manager
Swoon
Toronto, ON
- Full-time
…institution? We are seeking a Portfolio Risk Manager to join our client's Technology Infrastructure and Innovation (TI&I) Governance and Oversight team - a vital First Line control group…
Added 1 hour ago
SJ
Account Executive, Programmatic & Data Solutions
St. Joseph Communications
Toronto, ON
- $90,000 to $110,000 CAD / year
SJC is hiring a Programmatic Sales Executive to grow revenue for SJC Audience+, our new programmatic and first-party data platform. You'll own a book of brand-direct and agency accounts and…
Added 1 hour ago
AL
Account Executive
Air Liquide
Cambridge, ON
- Full-time
Develop sales and profitability for a portfolio of accounts. The Account Executive plays a key role in identifying customer needs, negotiating contracts, and fostering long-term client…
Added 1 hour ago
M&
B2B Account Executive - Canada
McLean & Company
Calgary, AB · AB · Winnipeg, MB · Moncton, NB · Halifax, NS · Hamilton, ON · Kitchener, ON · London, ON · Mississauga, ON · Ottawa, ON · St. Thomas, ON · Toronto, ON · Windsor, ON · ON · Montreal, QC · Edmonton, AB
- Full-time
…American market by selling our comprehensive Membership to executive leaders in HR, Talent, and L&D who value organizational culture and operational excellence. Our offering integrates…
Added 1 hour ago
KD
Sales, Account Executive Consulting/Gestionnaire de comptes, Ventes
KPI Digital Solutions
Montreal, QC
- Other
En tant que Sales Executive, vous ferez partie de l'équipe de vente de KPI Digital, en construisant continuellement un pipeline d'opportunités de vente avec des dirigeants d'entreprises et…
Added 1 hour ago
N
Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
As an Account Executive for the North American Market, you’ll be a key player in Naboo’s international expansion - helping teams in the US & Canada plan unforgettable events.
Added 1 hour ago
N
Junior Business Development Executive - Sales - Onsite
nugget.ai
Mississauga, ON
- Full-time
Role Description The Sales Business Development Executive is a full-time, on-site role based in Mississauga, ON. This position is responsible for identifying and pursuing new business…
Added 1 hour ago
IS
Node.JS Developer
Iris Software Inc.
Halifax, NS
- Full-time
Iris's client, one of the world's largest multinational investment banking and financial services corporation is looking to hire a Node.JS Developer Our direct client is a is a…
Added 1 hour ago
O
Account Executive (Renewals Track)
Orangutech
Ottawa, ON
- Full-time
- Set up and lead client presentations and demos, bringing in our Solutions Engineers and Delivery team as needed

Accenture

Technical Support Lead

Toronto, ON, Canada

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450 · Full-time

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Job details

Pay: Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450
Job type: Full-time
Apply by: Oct 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

ARE YOU READY to step up and take your technology expertise to the next level?

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Cloud First - Software Engineering is a high performing team to join! We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

WORK YOU WILL DO:

Team Leadership & Program Operations

Lead and mentor a team of XR technicians, device specialists, and operational support resources.
Drive daily warehouse operations, inventory management, asset tracking, and device distribution activities.
Establish operational standards, KPIs, and best practices for efficient device handling and support.
Coordinate cross-functional activities between client stakeholders, engineering teams, logistics partners, and support personnel.
Ensure compliance with inventory controls, asset management processes, and security requirements.

XR Device Technical Support

Serve as the technical escalation point for XR hardware and platform-related issues.
Perform and oversee:
- Device flashing and firmware updates
- Device configuration and provisioning
- Device reset and recovery procedures
- Hardware and software troubleshooting
- Root cause analysis and issue resolution
Develop technical documentation, troubleshooting guides, and support playbooks.
Drive continuous improvement initiatives to reduce device failure rates and improve service levels.

Client Engagement & Process Transformation

Work directly with client engineering and operations teams to define, improve, and optimize support processes.
Identify opportunities to automate repetitive troubleshooting and operational activities.
Lead workshops and discussions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable support models for device deployment, testing, logistics, and lifecycle management.

Automation & Application Development

Design, develop, and maintain internal applications and automation tools that improve operational efficiency.
Build automated workflows for:
- Device diagnostics
- Inventory management
- Issue tracking
- Reporting and analytics
- Process orchestration
Leverage AI capabilities and Large Language Models (LLMs) to enhance troubleshooting, knowledge management, and operational insights.
Create dashboards and reporting solutions to provide visibility into device health, inventory, operational performance, and support trends.

Platform & Tool Expertise

Act as the organization's XR platform expert and trusted advisor.
Utilize and administer tools including:
- Google Workspace
- Google AppScript
- Buganizer
- Google AI tools and LLM platforms (Gemini, Jetski, and related technologies)
Collaborate with engineering teams to evaluate emerging XR technologies and operational improvements.

Required Qualifications

5+ years of overall experience in technical operations, hardware support, IT engineering, or related disciplines.
Proven experience leading technical support or operational teams.
Deep expertise in XR platforms, devices, and ecosystem technologies.
Experience with:
- XR device provisioning and management
- Device flashing and firmware deployment
- Device troubleshooting and root cause analysis
- Warehouse operations and hardware asset management
3-5 years of hands-on experience with Google AppScript development.
Experience supporting prototype, pre-production, or emerging technology hardware programs.
Experience with AI-assisted workflow automation and Large Language Models.
Knowledge of Gemini, Jetski, Google AI Studio, and related Google AI technologies.
Experience integrating APIs, databases, and cloud-based automation solutions.
Strong knowledge of Google Workspace administration and automation.
Experience working with Buganizer or similar engineering issue-tracking platforms.
Experience developing applications, scripts, and workflow automation solutions.
Ability to communicate effectively with both technical and executive stakeholders.
Bachelor Degree or College Diploma required

Key Competencies

XR Platform Expertise
Prompt Engineering
Automation Engineering
AI & LLM Integration
Application Development

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Lead and mentor a team of XR technicians while overseeing daily warehouse operations, inventory management, and device distribution. Serve as the technical escalation point for XR hardware issues and develop automated workflows to improve operational efficiency.

Requirements

Requires at least 5 years of experience in technical operations or hardware support with proven leadership capabilities. Candidates must possess deep expertise in XR platforms, Google AppScript development, and AI-assisted automation tools.

Skills

Team Leadership
XR Hardware Support
Device Provisioning
Firmware Updates
Hardware Troubleshooting
Google AppScript
Automation Engineering
AI Integration
Large Language Models
Inventory Management
Asset Tracking
Technical Documentation
Process Optimization
Google Workspace Administration
Buganizer
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
XR
Hardware
Accenture
DevOps
Automation
Google Workspace
AppScript
Buganizer
Gemini
Jetski
AI
LLM
Inventory Management
Asset Tracking
Firmware
Troubleshooting
Root Cause Analysis
Process Transformation
Data Analytics
Dashboarding
Lifecycle Management
Warehouse Operations
Technical Operations
IT Engineering
API Integration
Cloud-based Automation
Stakeholder Management
Operational Standards
KPIs

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