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Added 8 mins ago
AS
Technical Product Manager - Digital Channel Applications
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Lead vendor relationships for assigned products and services, including requirements, deliverables, performance expectations, service levels, risks, dependencies, and issue escalation. Hold…
Added 8 mins ago
P
Electrical Solar Maintenance Apprentice
Panasonic
Mississauga, ON
- Full-time
We are seeking a motivated and enthusiastic Apprentice Electrician to join our Solar PV Operations and Maintenance (O&M) team. In this role, you will assist in the maintenance and repair of…
Added 8 mins ago
RB
Lead Software Developer
Royal Bank of Canada
Toronto, ON
- Full-time
As a Lead Software Developer for Trading, your primary role will be software development, where you will develop new and transform existing applications and APIs to fulfill the needs of RBC…
Added 8 mins ago
RB
Relationship Manager Business Markets Intern
Royal Bank of Canada
Bathurst, NB
- Full-time
Lead in risk management and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Added 8 mins ago
US
Package Driver FT
UPS Supply Chain Solutions
Charlottetown, PE · CA - CHARLOTTETOWN CENTRE (PECHT)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 8 mins ago
US
Warehouse Associate/SorterPM
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 8 mins ago
US
Warehouse Associate/SorterPM
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 8 mins ago
US
Warehouse Associate/SorterPM
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 8 mins ago
US
Package Car Driver
UPS Supply Chain Solutions
Halifax, NS · CA - HALIFAX CENTRE (NSDAT)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 8 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Newmarket, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 8 mins ago
LC
Grocery Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Fernie, BC
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 8 mins ago
QP
Operations Manager
QuadReal Property Group
Mississauga, ON
- Full-time
Lead, coach and mentor Building Operators and Operations Coordinators, fostering accountability, continuous learning and strong performance.
Added 8 mins ago
JC
Warehouse Lead
JYSK Canada
Kingston, ON
- $19 to $22 CAD / hour
- Full-time
As a Warehouse Lead you will assist the store management team with the day to day operations of the store. You will ensure the organization and cleanliness of the warehouse. You will also…
Added 8 mins ago
A
Food & Beverage Manager - Social & Listening Room
AccorHotel
Banff, AB
- Full-time
…Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3…
Added 18 mins ago
UO
Heavy Equipment Technician, Grounds and Roads, Facilities Management
University of Calgary
Calgary, AB
- Full-time
The Department of Grounds and Roads within the Facilities Management is currently seeking a Full-time Regular Heavy Equipment Technician.
Added 18 mins ago
MT
Class 1 Dedicated East Power Driver (night shift)
Midland Transport
Dieppe, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 18 mins ago
JC
Warehouse Lead
JYSK Canada
Kingston, ON
- $19 to $22 CAD / hour
- Full-time
As a Warehouse Lead you will assist the store management team with the day to day operations of the store. You will ensure the organization and cleanliness of the warehouse. You will also…
Added 18 mins ago
FR
Supervisor, Administrative
FirstService Residential Canada
Vancouver, BC
- Full-time
As a full-time associate, you will be eligible for employer paid health & dental, time off benefits, access to our Employee Assistance Plan, RRSP matching, and Tuition Reimbursement Program.
Added 18 mins ago
FR
Regional Director, Strata Operations
FirstService Residential Canada
Vancouver, BC
- Full-time
As a full-time associate, you will be eligible for full comprehensive benefits including health & dental, etc. In addition, you will be eligible for time off benefits, paid holidays, access…
Added 18 mins ago
FR
Resident Services Manager
FirstService Residential Canada
AB · Edmonton, AB
- Internship
…is a highly responsible individual who enjoys a variety of operations and project management tasks all while ensuring a high level of customer service is always…
Added 23 mins ago
T
Manager, IT Operations (Oracle & PostgreSQL Database Services)
TD
Mississauga, ON · Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 23 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 23 mins ago
CE
Senior Supervisor, Electrical & Instrumentation
Cenovus Energy
Lloydminster, SK
- Full-time
As a Maintenance Supervisor, you will lead the safe and reliable execution of maintenance activities across our Upgrader processing facilities. You will provide day-to-day leadership to…
Added 23 mins ago
CG
Senior Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 23 mins ago
CB
Fleet/Equipment Lead Hand (CB)
Clark Builders
Edmonton, AB
- Full-time
Full time Monday – Friday with weekend or evening work as needed on rotation

Accenture

Technical Support Lead

Toronto, ON, Canada

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450 · Full-time

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Job details

Pay: Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450
Job type: Full-time
Apply by: Oct 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

ARE YOU READY to step up and take your technology expertise to the next level?

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Cloud First - Software Engineering is a high performing team to join! We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

WORK YOU WILL DO:

Team Leadership & Program Operations

Lead and mentor a team of XR technicians, device specialists, and operational support resources.
Drive daily warehouse operations, inventory management, asset tracking, and device distribution activities.
Establish operational standards, KPIs, and best practices for efficient device handling and support.
Coordinate cross-functional activities between client stakeholders, engineering teams, logistics partners, and support personnel.
Ensure compliance with inventory controls, asset management processes, and security requirements.

XR Device Technical Support

Serve as the technical escalation point for XR hardware and platform-related issues.
Perform and oversee:
- Device flashing and firmware updates
- Device configuration and provisioning
- Device reset and recovery procedures
- Hardware and software troubleshooting
- Root cause analysis and issue resolution
Develop technical documentation, troubleshooting guides, and support playbooks.
Drive continuous improvement initiatives to reduce device failure rates and improve service levels.

Client Engagement & Process Transformation

Work directly with client engineering and operations teams to define, improve, and optimize support processes.
Identify opportunities to automate repetitive troubleshooting and operational activities.
Lead workshops and discussions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable support models for device deployment, testing, logistics, and lifecycle management.

Automation & Application Development

Design, develop, and maintain internal applications and automation tools that improve operational efficiency.
Build automated workflows for:
- Device diagnostics
- Inventory management
- Issue tracking
- Reporting and analytics
- Process orchestration
Leverage AI capabilities and Large Language Models (LLMs) to enhance troubleshooting, knowledge management, and operational insights.
Create dashboards and reporting solutions to provide visibility into device health, inventory, operational performance, and support trends.

Platform & Tool Expertise

Act as the organization's XR platform expert and trusted advisor.
Utilize and administer tools including:
- Google Workspace
- Google AppScript
- Buganizer
- Google AI tools and LLM platforms (Gemini, Jetski, and related technologies)
Collaborate with engineering teams to evaluate emerging XR technologies and operational improvements.

Required Qualifications

5+ years of overall experience in technical operations, hardware support, IT engineering, or related disciplines.
Proven experience leading technical support or operational teams.
Deep expertise in XR platforms, devices, and ecosystem technologies.
Experience with:
- XR device provisioning and management
- Device flashing and firmware deployment
- Device troubleshooting and root cause analysis
- Warehouse operations and hardware asset management
3-5 years of hands-on experience with Google AppScript development.
Experience supporting prototype, pre-production, or emerging technology hardware programs.
Experience with AI-assisted workflow automation and Large Language Models.
Knowledge of Gemini, Jetski, Google AI Studio, and related Google AI technologies.
Experience integrating APIs, databases, and cloud-based automation solutions.
Strong knowledge of Google Workspace administration and automation.
Experience working with Buganizer or similar engineering issue-tracking platforms.
Experience developing applications, scripts, and workflow automation solutions.
Ability to communicate effectively with both technical and executive stakeholders.
Bachelor Degree or College Diploma required

Key Competencies

XR Platform Expertise
Prompt Engineering
Automation Engineering
AI & LLM Integration
Application Development

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Lead and mentor a team of XR technicians while overseeing daily warehouse operations, inventory management, and device distribution. Serve as the technical escalation point for XR hardware issues and develop automated workflows to improve operational efficiency.

Requirements

Requires at least 5 years of experience in technical operations or hardware support with proven leadership capabilities. Candidates must possess deep expertise in XR platforms, Google AppScript development, and AI-assisted automation tools.

Skills

Team Leadership
XR Hardware Support
Device Provisioning
Firmware Updates
Hardware Troubleshooting
Google AppScript
Automation Engineering
AI Integration
Large Language Models
Inventory Management
Asset Tracking
Technical Documentation
Process Optimization
Google Workspace Administration
Buganizer
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
XR
Hardware
Accenture
DevOps
Automation
Google Workspace
AppScript
Buganizer
Gemini
Jetski
AI
LLM
Inventory Management
Asset Tracking
Firmware
Troubleshooting
Root Cause Analysis
Process Transformation
Data Analytics
Dashboarding
Lifecycle Management
Warehouse Operations
Technical Operations
IT Engineering
API Integration
Cloud-based Automation
Stakeholder Management
Operational Standards
KPIs

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