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Added 1 hour ago
Q
Sr Staff/Principal DevOps Engineer, Machine Learning Infrastructure and Performance
Qualcomm
Markham, ON
- Full-time
Python testing: pytest, pytest-xdist, integration tests, and performance reporting (with run-to-run variation).
Added 2 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…Team, responsible for developing and executing comprehensive testing strategies to ensure industrial machinery control software - particularly for injection molding machines - meets both…
Added 2 hours ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…benchmarking frameworks to measure AI system quality, reliability, and performance are things you'll build and own. You'll optimize latency, throughput, and cost efficiency across systems.…
Added 2 hours ago
SC
Software Developer
SAP Careers
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
…systems basics, and CI/CD practices is required. Experience with AI/LLM workflows, including prompt design, basic RAG patterns, and integrating AI services into applications, is important.…
Added 3 hours ago
C
ARO Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Execute platform, security, performance, resilience, upgrade, and recovery validation.
Added 3 hours ago
C
AKS Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Design and execute AKS platform, security, performance, resilience, upgrade, and recovery tests.
Added 3 hours ago
UM
Senior Software Tester
Ultra Maritime
Dartmouth, NS
- Full-time
Familiarity with functional, regression, and integration testing.
Added 3 hours ago
L
Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
Applies DevOps practices- brings development and IT ops processes, people, and tools closer together to increase the speed, efficiency, and quality with which we deliver technical…
Added 4 hours ago
MT
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Familiarity with Azure DevOps - CI/CD pipelines, repos, and release management for infrastructure automation.
Added 4 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Develops performance measures for business analysis evaluations and conducts follow-up assessments to ensure compliance with client clusters and corporate I&IT strategies, policies, and…
Added 4 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Develops performance measures for business analysis evaluations and conducts follow-up assessments to ensure compliance with client clusters and corporate I&IT strategies, policies, and…
Added 4 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 4 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Develops performance measures for business analysis evaluation and conducts follow-up assessments to ensure compliance with client cluster and corporate I&IT strategies, policies and…
Added 5 hours ago
FM
Senior Full Stack Developer
Federal Mfg
Oakville, ON · CA ON Oakville
- Full-time
As our Senior Full Stack Developer, you will work across the web platform with a primary focus on backend services, APIs, application data, and the integration between the backend and React…
Added 6 hours ago
R&
Site Reliability Specialist
Robertson & Company Ltd.
Toronto, ON
- Contract
Collaborate with Infrastructure, Security, DevOps, Application, and Architecture teams to deliver automated platform solutions
Added 7 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Software Engineer | 2027
Bank of America
Toronto, ON
- Volunteer
Participate in software development, testing, deployment, and production support, including CI/CD activities such as branching, pull requests, issue triage, merge and conflict resolution,…
Added 8 hours ago
M
RQ2 - Systems Testing QA Specialist - Senior
Maarut
Toronto, ON
- From $101 CAD / day
- Full-time
- On-site
…style="text-align:justify"><span><span style="">Provides advice on the testing strategy, test plans, the selection of testing tools, and the </span>identification of resources required for…
Added 8 hours ago
IG
Software Developer
Insight Global
Newmarket, ON
- Full-time
Experience with CI/CD pipelines, containerized deployments, and modern DevOps practices.
Added 8 hours ago
NA
Systems Analyst, Application Development
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Own the whole lifecycle. Gather requirements with business units and vendors, then handle design, build, testing, user acceptance support, change management, production support and…
Added 8 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…Team, responsible for developing and executing comprehensive testing strategies to ensure industrial machinery control software - particularly for injection molding machines - meets both…
Added 8 hours ago
TT
Développeur Full Stack : .NET / C#
Tundra Technical Solutions
Montreal, QC
- $38 to $50 CAD / hour
- Contract
Testing and Debugging: Conduct unit, integration, and system testing, and troubleshoot/debug issues to ensure system stability and performance.
Added 8 hours ago
M
RQ11639 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
user research, interviews, workshops and usability testing
Added 9 hours ago
RB
Principal AI Engineer, Agentic Models and Data Platforms
Royal Bank of Canada
Calgary, AB
- Full-time
Apply rigorous engineering practices, including code quality, automated testing, CI/CD, performance engineering, and secure by default design.
Added 9 hours ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
Implement hands-on integrations with source control, work tracking, CI/CD pipelines, testing platforms and telemetry services.
Added 9 hours ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
Implement hands-on integrations with source control, work tracking, CI/CD pipelines, testing platforms and telemetry services.

Accenture

Technical Support Lead

Toronto, ON, Canada

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450 · Full-time

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Job details

Pay: Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450
Job type: Full-time
Apply by: Oct 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

ARE YOU READY to step up and take your technology expertise to the next level?

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Cloud First - Software Engineering is a high performing team to join! We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

WORK YOU WILL DO:

Team Leadership & Program Operations

Lead and mentor a team of XR technicians, device specialists, and operational support resources.
Drive daily warehouse operations, inventory management, asset tracking, and device distribution activities.
Establish operational standards, KPIs, and best practices for efficient device handling and support.
Coordinate cross-functional activities between client stakeholders, engineering teams, logistics partners, and support personnel.
Ensure compliance with inventory controls, asset management processes, and security requirements.

XR Device Technical Support

Serve as the technical escalation point for XR hardware and platform-related issues.
Perform and oversee:
- Device flashing and firmware updates
- Device configuration and provisioning
- Device reset and recovery procedures
- Hardware and software troubleshooting
- Root cause analysis and issue resolution
Develop technical documentation, troubleshooting guides, and support playbooks.
Drive continuous improvement initiatives to reduce device failure rates and improve service levels.

Client Engagement & Process Transformation

Work directly with client engineering and operations teams to define, improve, and optimize support processes.
Identify opportunities to automate repetitive troubleshooting and operational activities.
Lead workshops and discussions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable support models for device deployment, testing, logistics, and lifecycle management.

Automation & Application Development

Design, develop, and maintain internal applications and automation tools that improve operational efficiency.
Build automated workflows for:
- Device diagnostics
- Inventory management
- Issue tracking
- Reporting and analytics
- Process orchestration
Leverage AI capabilities and Large Language Models (LLMs) to enhance troubleshooting, knowledge management, and operational insights.
Create dashboards and reporting solutions to provide visibility into device health, inventory, operational performance, and support trends.

Platform & Tool Expertise

Act as the organization's XR platform expert and trusted advisor.
Utilize and administer tools including:
- Google Workspace
- Google AppScript
- Buganizer
- Google AI tools and LLM platforms (Gemini, Jetski, and related technologies)
Collaborate with engineering teams to evaluate emerging XR technologies and operational improvements.

Required Qualifications

5+ years of overall experience in technical operations, hardware support, IT engineering, or related disciplines.
Proven experience leading technical support or operational teams.
Deep expertise in XR platforms, devices, and ecosystem technologies.
Experience with:
- XR device provisioning and management
- Device flashing and firmware deployment
- Device troubleshooting and root cause analysis
- Warehouse operations and hardware asset management
3-5 years of hands-on experience with Google AppScript development.
Experience supporting prototype, pre-production, or emerging technology hardware programs.
Experience with AI-assisted workflow automation and Large Language Models.
Knowledge of Gemini, Jetski, Google AI Studio, and related Google AI technologies.
Experience integrating APIs, databases, and cloud-based automation solutions.
Strong knowledge of Google Workspace administration and automation.
Experience working with Buganizer or similar engineering issue-tracking platforms.
Experience developing applications, scripts, and workflow automation solutions.
Ability to communicate effectively with both technical and executive stakeholders.
Bachelor Degree or College Diploma required

Key Competencies

XR Platform Expertise
Prompt Engineering
Automation Engineering
AI & LLM Integration
Application Development

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Lead and mentor a team of XR technicians while overseeing daily warehouse operations, inventory management, and device distribution. Serve as the technical escalation point for XR hardware issues and develop automated workflows to improve operational efficiency.

Requirements

Requires at least 5 years of experience in technical operations or hardware support with proven leadership capabilities. Candidates must possess deep expertise in XR platforms, Google AppScript development, and AI-assisted automation tools.

Skills

Team Leadership
XR Hardware Support
Device Provisioning
Firmware Updates
Hardware Troubleshooting
Google AppScript
Automation Engineering
AI Integration
Large Language Models
Inventory Management
Asset Tracking
Technical Documentation
Process Optimization
Google Workspace Administration
Buganizer
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
XR
Hardware
Accenture
DevOps
Automation
Google Workspace
AppScript
Buganizer
Gemini
Jetski
AI
LLM
Inventory Management
Asset Tracking
Firmware
Troubleshooting
Root Cause Analysis
Process Transformation
Data Analytics
Dashboarding
Lifecycle Management
Warehouse Operations
Technical Operations
IT Engineering
API Integration
Cloud-based Automation
Stakeholder Management
Operational Standards
KPIs

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