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Added 9 mins ago
A
Enterprise Account Executive
Airbyte
Remote, Canada
- $290,000 to $350,000 CAD / year
- Full-time
- Remote
Lead effective discovery to uncover customer challenges, business priorities, technical requirements, and decision criteria.
Added 22 mins ago
B
Electrical and Instrumentation Inspector
Brunel
Pickering, ON
- $65 to $77 CAD / hour
- Contract
Support the development of welding test procedures for vessels, piping, and structural components, while helping expedite solutions to fabrication and testing issues.
Added 22 mins ago
AS
Administrateur(trice) HubSpot CRM et opérations marketing
Athos Services Commémoratifs
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…expérience exceptionnelle aux familles, notamment grâce à des solutions numériques qui améliorent nos façons de travailler et de servir nos…
Added 22 mins ago
TH
Department Supervisor Full - Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
- Full-time
…driving operational excellence, and delivering an exceptional customer experience. This role oversees the day-to-day activities of assigned departments, ensuring associates are focused on…
Added 22 mins ago
TH
Department Supervisor Full-Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
- Full-time
…driving operational excellence, and delivering an exceptional customer experience. This role oversees the day-to-day activities of assigned departments, ensuring associates are focused on…
Added 23 mins ago
AG
Business Unit Manager
AXIUS GROUP LLC
Toronto, ON · North York, ON
- Full-time
Lead daily operations to meet production targets in alignment with the Business Unit budget.
Added 23 mins ago
Data Privacy and Ethics Lead
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Mississauga, ON
Coordinate with Legal, Security, and Business stakeholders during incident management activities.
Added 23 mins ago
T
Solutions Design IT Specialist
TD
Toronto, ON
- Full-time
Deliver effective and efficient solutions by meeting key project milestones and ensure that the project deliverables are on time, within budget, and adhere to the corporate quality and…
Added 23 mins ago
SL
Senior Risk Business Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 23 mins ago
OD
Salesforce Lead
OSI Digital
Vancouver, BC
- $40,000 to $130,000 CAD / year
- Full-time
Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Added 23 mins ago
MANAGER, FINANCE ENABLEMENT, TECHNOLOGY & TRANSFORMATION (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
Lead ongoing optimization of Workday Finance capabilities, workflows, reporting, integrations, security roles, and user experience across core financial processesPartner with Finance…
Added 38 mins ago
Manager, IT Service Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Technology branch at the CATSA Headquarters.
Added 38 mins ago
Senior Solutions Architect
Scotiabank
Toronto, ON
Architectural Leadership: Lead cross-functional architectural discussions, driving strategic decisions and solutions across multiple teams and initiatives.
Added 38 mins ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Design and implement Data360 solutions that unify CRM, transaction, portfolio, behavioural, and enterprise data into trusted customer profiles.
Added 1 hour ago
TH
LEAD SOFTWARE DEVELOPER
The Home Depot
Canada
- Full-time
The Lead Software Developer is responsible for the full scope of activities required within the software development life cycle, including over seeing the oversight and successful delivery…
Added 1 hour ago
C
Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
Reporting to a Discipline Lead, Engineers / System Integrators participate in the design, development, implementation and documentation of marine systems and solutions. This role is…
Added 1 hour ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Experience building data ingestion and streaming solutions using Kafka and Hadoop ecosystem tools.
Added 1 hour ago
TI
Manager, Enterprise Risk Management
Teranet Inc.
Toronto, ON
- $140,400 to $152,100 CAD / year
- Full-time
…commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services,…
Added 1 hour ago
N
Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
As a Senior Implementation Consultant at Nakisa, you will lead enterprise implementations from kickoff to go-live, helping some of the world's largest organizations turn complicated…
Added 1 hour ago
SC
Account Executive, Integrated Security Systems.
Smart-tek Communications Inc
Vancouver, BC
- Full-time
…specializing in the design, installation, and servicing of integrated security and building technology systems for multi-dwelling construction projects. As a trusted single-source provider…
Added 1 hour ago
R
Principal Enterprise Architect
RBC
Toronto, ON
- Full-time
Ensure system architecture utilize existing design patterns to develop future state technology solutions.
Added 1 hour ago
UO
Coordonnateur, Campus Saint-Jean, Satellite de Calgary
University of Alberta
Calgary, AB
- Full-time
Added 1 hour ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Oakville, ON · Toronto, ON
Lead detailed business process analysis and propose system enhancements and solutions to leadership, with particular emphasis on end-to-end procure-to-pay processes and SAP Ariba…
Added 1 hour ago
C
Software Tests Specialist (CF-18 Fighter)
CAE
Mirabel, QC
- Full-time
Our engineers are the technical visionaries behind our innovative solutions. Globally recognized for delivering cutting-edge systems, you’ll tackle complex challenges, collaborate across…
Added 1 hour ago
M
Technical Architect- AI
Mphasis
Toronto, ON
- Full-time
We are seeking a highly experienced AI Architect to lead the design, architecture, and implementation of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal…

Accenture

Technical Support Lead

Toronto, ON, Canada

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450 · Full-time

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Job details

Pay: Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450
Job type: Full-time
Apply by: Oct 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

ARE YOU READY to step up and take your technology expertise to the next level?

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Cloud First - Software Engineering is a high performing team to join! We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

WORK YOU WILL DO:

Team Leadership & Program Operations

Lead and mentor a team of XR technicians, device specialists, and operational support resources.
Drive daily warehouse operations, inventory management, asset tracking, and device distribution activities.
Establish operational standards, KPIs, and best practices for efficient device handling and support.
Coordinate cross-functional activities between client stakeholders, engineering teams, logistics partners, and support personnel.
Ensure compliance with inventory controls, asset management processes, and security requirements.

XR Device Technical Support

Serve as the technical escalation point for XR hardware and platform-related issues.
Perform and oversee:
- Device flashing and firmware updates
- Device configuration and provisioning
- Device reset and recovery procedures
- Hardware and software troubleshooting
- Root cause analysis and issue resolution
Develop technical documentation, troubleshooting guides, and support playbooks.
Drive continuous improvement initiatives to reduce device failure rates and improve service levels.

Client Engagement & Process Transformation

Work directly with client engineering and operations teams to define, improve, and optimize support processes.
Identify opportunities to automate repetitive troubleshooting and operational activities.
Lead workshops and discussions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable support models for device deployment, testing, logistics, and lifecycle management.

Automation & Application Development

Design, develop, and maintain internal applications and automation tools that improve operational efficiency.
Build automated workflows for:
- Device diagnostics
- Inventory management
- Issue tracking
- Reporting and analytics
- Process orchestration
Leverage AI capabilities and Large Language Models (LLMs) to enhance troubleshooting, knowledge management, and operational insights.
Create dashboards and reporting solutions to provide visibility into device health, inventory, operational performance, and support trends.

Platform & Tool Expertise

Act as the organization's XR platform expert and trusted advisor.
Utilize and administer tools including:
- Google Workspace
- Google AppScript
- Buganizer
- Google AI tools and LLM platforms (Gemini, Jetski, and related technologies)
Collaborate with engineering teams to evaluate emerging XR technologies and operational improvements.

Required Qualifications

5+ years of overall experience in technical operations, hardware support, IT engineering, or related disciplines.
Proven experience leading technical support or operational teams.
Deep expertise in XR platforms, devices, and ecosystem technologies.
Experience with:
- XR device provisioning and management
- Device flashing and firmware deployment
- Device troubleshooting and root cause analysis
- Warehouse operations and hardware asset management
3-5 years of hands-on experience with Google AppScript development.
Experience supporting prototype, pre-production, or emerging technology hardware programs.
Experience with AI-assisted workflow automation and Large Language Models.
Knowledge of Gemini, Jetski, Google AI Studio, and related Google AI technologies.
Experience integrating APIs, databases, and cloud-based automation solutions.
Strong knowledge of Google Workspace administration and automation.
Experience working with Buganizer or similar engineering issue-tracking platforms.
Experience developing applications, scripts, and workflow automation solutions.
Ability to communicate effectively with both technical and executive stakeholders.
Bachelor Degree or College Diploma required

Key Competencies

XR Platform Expertise
Prompt Engineering
Automation Engineering
AI & LLM Integration
Application Development

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Lead and mentor a team of XR technicians while overseeing daily warehouse operations, inventory management, and device distribution. Serve as the technical escalation point for XR hardware issues and develop automated workflows to improve operational efficiency.

Requirements

Requires at least 5 years of experience in technical operations or hardware support with proven leadership capabilities. Candidates must possess deep expertise in XR platforms, Google AppScript development, and AI-assisted automation tools.

Skills

Team Leadership
XR Hardware Support
Device Provisioning
Firmware Updates
Hardware Troubleshooting
Google AppScript
Automation Engineering
AI Integration
Large Language Models
Inventory Management
Asset Tracking
Technical Documentation
Process Optimization
Google Workspace Administration
Buganizer
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
XR
Hardware
Accenture
DevOps
Automation
Google Workspace
AppScript
Buganizer
Gemini
Jetski
AI
LLM
Inventory Management
Asset Tracking
Firmware
Troubleshooting
Root Cause Analysis
Process Transformation
Data Analytics
Dashboarding
Lifecycle Management
Warehouse Operations
Technical Operations
IT Engineering
API Integration
Cloud-based Automation
Stakeholder Management
Operational Standards
KPIs

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