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Added 3 mins ago
IG
Maintenance Technician FSM
Inland Group of Companies
Calgary, AB · ITC Calgary
- Full-time
Ensure that all required minor repairs are completed when necessary and all major repairs get reported to Facility Supervisor and Operations Manager;
Added 3 mins ago
IG
HR Operations Specialist
Inland Group of Companies
Halifax, NS · ITC- Halifax
- Full-time
The HR Operations Specialist is responsible for providing human resources consultation and support to assigned business units, partnering closely with operational leaders to align people…
Added 12 mins ago
OC
Senior Specialist – Serialization Operations Americas/Spécialiste principal(e) – Opérations de Sérialisation, Amériques
Organon Canada
Kirkland, QC
- Full-time
Reporting into the Serialization Lead in the Global Serialization Centre of Excellence team, the successful candidate will act as a key point of contact and SME for serialization support…
Added 12 mins ago
PH
Biomedical Engineering Technologist P1
Providence Health Care
Langley (District), BC · Langley, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 12 mins ago
TC
Disability Services Worker, Temp Full-Time
Taproot Community Support Services
Westlock, AB
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 12 mins ago
P
Trainer
Platform
Toronto, ON
- Full-time
Work closely with the Operations team and hiring managers, review work completed by new colleagues on a regular cadence (weekly is suggested) to ensure compliance with documented procedures…
Added 13 mins ago
Snow Safety Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
The Lead Avalanche Forecaster reports to the Senior Supervisor of Public Safety and the Mountain Operations Manager, and works closely with all operational departments and third-party…
Added 13 mins ago
S
Lead Hand III
Septodont
Cambridge, ON
- Full-time
In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over…
Added 13 mins ago
OC
Regional Manager - G.E. Booth Water Resources Recovery Facility
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
Lead a diverse team of Management and Unionized staff responsible for delivery of regulatory and contractual obligations for the G.E. Booth WRRF in the Region of Peel, including all aspects…
Added 13 mins ago
OC
W & WW Shift Lead
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
The Shift Lead at GE Booth WRRF is second in command to the Shift Coordinator and supports daily plant operations, operational direction, staff coordination and communication. The role is…
Added 13 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - Sanofi
- Full-time
Join the management team at the Ontario Clean Water Agency (OCWA) in an exciting opportunity to lead and inspire a dynamic team in the provision of safe, client oriented, and valuable water…
Added 13 mins ago
OC
W & WW Shift Lead
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
The Shift Lead at GE Booth WRRF is second in command to the Shift Coordinator and supports daily plant operations, operational direction, staff coordination and communication. The role is…
Added 13 mins ago
OC
Lead Engineer, Programs/Projects (Wastewater)
Ontario Clean Water Agency
Mississauga, ON · OCWA - Corporate Office
- Full-time
Join the Innovations Process Optimization & Technical Services team at the Ontario Clean Water Agency (OCWA) in an exciting opportunity to lead and inspire a dynamic team in developing…
Added 13 mins ago
OC
Senior System Integrator
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
Lead infrastructure architecture, network engineering, server optimization and data centre hosting projects
Added 13 mins ago
OC
Director, Asset & Maint. Mgmt
Ontario Clean Water Agency
Mississauga, ON · OCWA - Corporate Office
- Full-time
Lead a team to develop and deliver the Asset Management Program, maintenance tactics and process delivery via the WMS. Oversee and manage planning, development, evaluation and…
Added 13 mins ago
FM
Label Production Manager
Federal Mfg
Mississauga, ON · CA ON Mississauga
- Full-time
Reporting to the Plant Manager, the Label Production Manager will lead our Mississauga label production team. In this hands-on role, you will drive operational excellence across safety,…
Added 13 mins ago
L&
National Account Manager - West
Lindt & Sprüngli USA
Vancouver, BC · BC
- Full-time
Build and maintain strong relationships with key customer stakeholders across category management, merchandising, finance, supply chain, and store operations.
Added 33 mins ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
…one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into…
Added 33 mins ago
W
Principal Instrumentation Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
The Lead Instrumentation & Controls Engineer provides technical leadership and project delivery oversight for instrumentation and control (I&C) engineering services in support of Worley and…
Added 33 mins ago
W
Senior Technical Consultant
Worley
Calgary, AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 33 mins ago
E
Security Specialist
Ericsson
Ottawa, ON
- Full-time
We are looking for an experienced Security Specialist to join a hands-on security operations team supporting customer production environments. You will help verify secure configurations,…
Added 33 mins ago
V
Supervisor, End User Services
Vale
Canada
- Full-time
The successful candidate will lead a team of IT professionals and service providers responsible for workplace technology, field support services, and operational communications…
Added 39 mins ago
R
Assistant Store Manager-Retail
Roots
Waterloo, ON
- $45,000 to $55,000 CAD / year
- Full-time
- On-site
…culture of inclusivity, creativity, and teamwork ? where every team member plays a role in shaping our brand?s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 47 mins ago
CG
Unit Retail Marketing Manager
Compass Group Canada
Oshawa, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 47 mins ago
CG
Food Supervisor Full Time
Compass Group Canada
London, ON
- Full-time
Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.

Accenture

Technical Support Lead

Toronto, ON, Canada

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450 · Full-time

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Job details

Pay: Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450
Job type: Full-time
Apply by: Oct 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

ARE YOU READY to step up and take your technology expertise to the next level?

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology. Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Cloud First - Software Engineering is a high performing team to join! We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.

WORK YOU WILL DO:

Team Leadership & Program Operations

Lead and mentor a team of XR technicians, device specialists, and operational support resources.
Drive daily warehouse operations, inventory management, asset tracking, and device distribution activities.
Establish operational standards, KPIs, and best practices for efficient device handling and support.
Coordinate cross-functional activities between client stakeholders, engineering teams, logistics partners, and support personnel.
Ensure compliance with inventory controls, asset management processes, and security requirements.

XR Device Technical Support

Serve as the technical escalation point for XR hardware and platform-related issues.
Perform and oversee:
- Device flashing and firmware updates
- Device configuration and provisioning
- Device reset and recovery procedures
- Hardware and software troubleshooting
- Root cause analysis and issue resolution
Develop technical documentation, troubleshooting guides, and support playbooks.
Drive continuous improvement initiatives to reduce device failure rates and improve service levels.

Client Engagement & Process Transformation

Work directly with client engineering and operations teams to define, improve, and optimize support processes.
Identify opportunities to automate repetitive troubleshooting and operational activities.
Lead workshops and discussions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable support models for device deployment, testing, logistics, and lifecycle management.

Automation & Application Development

Design, develop, and maintain internal applications and automation tools that improve operational efficiency.
Build automated workflows for:
- Device diagnostics
- Inventory management
- Issue tracking
- Reporting and analytics
- Process orchestration
Leverage AI capabilities and Large Language Models (LLMs) to enhance troubleshooting, knowledge management, and operational insights.
Create dashboards and reporting solutions to provide visibility into device health, inventory, operational performance, and support trends.

Platform & Tool Expertise

Act as the organization's XR platform expert and trusted advisor.
Utilize and administer tools including:
- Google Workspace
- Google AppScript
- Buganizer
- Google AI tools and LLM platforms (Gemini, Jetski, and related technologies)
Collaborate with engineering teams to evaluate emerging XR technologies and operational improvements.

Required Qualifications

5+ years of overall experience in technical operations, hardware support, IT engineering, or related disciplines.
Proven experience leading technical support or operational teams.
Deep expertise in XR platforms, devices, and ecosystem technologies.
Experience with:
- XR device provisioning and management
- Device flashing and firmware deployment
- Device troubleshooting and root cause analysis
- Warehouse operations and hardware asset management
3-5 years of hands-on experience with Google AppScript development.
Experience supporting prototype, pre-production, or emerging technology hardware programs.
Experience with AI-assisted workflow automation and Large Language Models.
Knowledge of Gemini, Jetski, Google AI Studio, and related Google AI technologies.
Experience integrating APIs, databases, and cloud-based automation solutions.
Strong knowledge of Google Workspace administration and automation.
Experience working with Buganizer or similar engineering issue-tracking platforms.
Experience developing applications, scripts, and workflow automation solutions.
Ability to communicate effectively with both technical and executive stakeholders.
Bachelor Degree or College Diploma required

Key Competencies

XR Platform Expertise
Prompt Engineering
Automation Engineering
AI & LLM Integration
Application Development

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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More about this job

Responsibilities

Lead and mentor a team of XR technicians while overseeing daily warehouse operations, inventory management, and device distribution. Serve as the technical escalation point for XR hardware issues and develop automated workflows to improve operational efficiency.

Requirements

Requires at least 5 years of experience in technical operations or hardware support with proven leadership capabilities. Candidates must possess deep expertise in XR platforms, Google AppScript development, and AI-assisted automation tools.

Skills

Team Leadership
XR Hardware Support
Device Provisioning
Firmware Updates
Hardware Troubleshooting
Google AppScript
Automation Engineering
AI Integration
Large Language Models
Inventory Management
Asset Tracking
Technical Documentation
Process Optimization
Google Workspace Administration
Buganizer
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
XR
Hardware
Accenture
DevOps
Automation
Google Workspace
AppScript
Buganizer
Gemini
Jetski
AI
LLM
Inventory Management
Asset Tracking
Firmware
Troubleshooting
Root Cause Analysis
Process Transformation
Data Analytics
Dashboarding
Lifecycle Management
Warehouse Operations
Technical Operations
IT Engineering
API Integration
Cloud-based Automation
Stakeholder Management
Operational Standards
KPIs

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