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Added 2 hours ago
C
Generative AI and Agentic Solutions Architect
CGI
Montreal, QC
- Full-time
Assess use cases and select the appropriate approach: deterministic processing, conventional software development, an LLM call, retrieval-augmented generation (RAG), or agent orchestration.
Added 5 hours ago
TI
CyberSecurity Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Evaluate new cybersecurity products and startups through hands-on testing, benchmarking, and technical due diligence.
Added 6 hours ago
A
User Safety & Risk Operations Agent
Accenture
St. Catharines, ON
- Full-time
…Canada's Top Employers. We bring together deep expertise in AI, cybersecurity, and digital risk with a culture that genuinely invests in the people behind the…
Added 6 hours ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.
Added 6 hours ago
AI Product Manager
Insight Enterprises, Inc.
Toronto, ON
…Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital…
Added 8 hours ago
IF
Solution Architect, Artificial Intelligence
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Define and evolve AI architecture patterns, including RAG (Retrieval-Augmented Generation) approaches, vector search, agent orchestration, API integration, tool calling, context management,…
Added 9 hours ago
M
Agentic AI and Automation
Mantu
Montreal, QC
- Full-time
Amaris Consulting is looking for a hands-on Developer, Agentic AI and Automation to support the integration of Large Language Models into a large enterprise environment.
Added 10 hours ago
P
Cybersecurity Generalist Senior Associate
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and…
Added 10 hours ago
G
Cybersecurity Specialist- Research and Scientist
Galent
Toronto, ON
- Contract
Role : Cybersecurity Specialist- Research and Scientist
Added 10 hours ago
TI
CyberSecurity Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Technical Security Research Engineer to research, prototype, evaluate, and operationalize emerging cybersecurity capabilities. This is a hands-on role for someone who can move from a…
Added 11 hours ago
FF
Senior Penetration Tester
Forward Financing
Remote, Canada
- $145,000 to $183,000 USD / year
- Full-time
- Remote
Help define how we pentest AI. Bring us new ideas for testing LLM applications, agents, and agent-generated code, and build the ones that work into our regular testing.
Added 13 hours ago
OS
Technical Product Owner
Open Systems Technologies
Montreal, QC
- Contract
Guide the evolution of PrepMe agent workflows, including Evidence Analysis, Q&A Assessment, and Executive Reporting, with a focus on usability, traceability, control alignment, and…
Added 13 hours ago
C
Expert System Architecture - Google Cloud Platform and Gemini Entreprise-CA
CN
Toronto, ON
- Full-time
Configure and administer the Gemini Enterprise app, including identity federation, access controls, agent gallery, licensing, and usage analytics.
Added 14 hours ago
IG
Security Operations Center Analyst
Insight Global
Toronto, ON
- $65 to $68 CAD / hour
- Contract
- 5+ years experience working within automation or cybersecurity -1.5+ years of hands-on automation experience within a Security Operations Center (SOC) environment - Strong SOC / security…
Added 18 hours ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.
Added 1 day ago
PC
Cybersecurity Strategy and Transformation Senior Manager
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure…
Added 1 day ago
A
Ecosystem Business Development Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Agentic AI and Enterprise AI Transformation using Vertex AI, Gemini Enterprise, Agent Builder, and Google AI solutions.
Added 1 day ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.
Added 1 day ago
Security Engineering Manager
Varicent
Toronto, ON
Further mature and track health metrics for each tool (agent coverage, policy drift, false-positive rates) and report on them to leadership.
Added 1 day ago
AS
Application Development
Axelon Services Corporation
Montreal, QC
- $55.17 USD / hour
- Other
Design and implement new features, tooling, and automations to support cybersecurity controls and improve resiliency and reliability.
Added 1 day ago
CS
AI Security Research Program Manager
CONFLUX SYSTEMS
Toronto, ON
- Contract
Security Technical Program Manager to lead and coordinate cybersecurity research, engineering, product evaluation, and emerging-technology initiatives from research hypothesis through…
Added 1 day ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.
Added 2 days ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.
Added 2 days ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.
Added 3 days ago
CT
SECURITY ARCHITECT
Chrome Technologies
Toronto, ON
- Full-time
Author and maintain ADRs, patterns, and reference architectures-including those covering GenAI system integration, LLM usage, and multi-agent frameworks.

Accenture

User Safety & Risk Operations Agent

St. Catharines, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Working hours: 35–44 hours/week
Posting language: English
Posted: Oct 20, 2026

Original job description

Accenture | St. Catharines, Ontario | Full-Time $23.75/hr starting wage | $2,000 signing bonus

There's never a typical day at Accenture - and that's exactly why we love it.

As part of Accenture's Trust & Safety team, you'll be on the front lines of trust - protecting millions of users on one of the world's most advanced AI platforms from fraud, abuse, and harm.

The work you do every day directly keeps real people safe online.

We Are

At Accenture, we're a team of over 774,000 people in 120+ countries - and for 13 consecutive years, we've been recognized as one of Canada's Top Employers. We bring together deep expertise in AI, cybersecurity, and digital risk with a culture that genuinely invests in the people behind the work.

In St. Catharines, you'll find a collaborative, technology-enabled environment where your instincts and judgment are valued - and where high performers often advance into senior or specialist roles within 6–12 months.

You Are

You're the kind of person who notices what others miss. You read between the lines, ask the right questions, and trust your instincts when something feels off. You're not rattled by complexity or ambiguity - you lean into it.

Maybe you've worked in trust and safety, content moderation, fraud prevention, or a legal or privacy-adjacent role. Maybe you've developed sharp investigative instincts in a different context entirely. Either way, you're motivated by purpose - by the idea that your work directly makes the internet safer for real people.

You bring empathy to difficult content, precision to your analysis, and integrity to every case you close.

The Work

As a User Safety & Risk Operations Agent, you'll investigate, assess, and act on some of the most complex and consequential cases on the platform. Your day-to-day will include:

Content Moderation

Enforcing platform policies through manual review and AI-assisted moderation systems

Handling escalated reports of harmful or policy-violating content with accuracy and care

Reviewing user appeals and making sound, well-documented moderation decisions

Risk & Abuse Prevention

Detecting and disrupting scams, spam, and coordinated inauthentic behaviour

Investigating suspicious activity, account compromises, and emerging abuse patterns

Identifying gaps in current systems and surfacing recommendations to prevent future harm

Fraud Detection & Investigation

Monitoring for fraudulent activity including fake accounts, payment fraud, and chargebacks

Analyzing fraud trends and contributing insights that sharpen the platform's defenses

Escalating high-risk cases and collaborating cross-functionally to drive resolution

Schedule: Full-time (35–44 hours/week) | Rotating shifts including evenings, weekends, and holidays | 4+ weeks of paid training with ongoing coaching and support

What You'll Bring

Required:

Minimum 6 months of experience in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or a Legal environment

High School Diploma or equivalent

Nice to Have:

Familiarity with Generative AI products and how they're used - and misused

Experience with investigative tools such as login history review, API log analysis, or secure PII handling systems

Comfort working within evolving usage policies and the ability to adapt quickly as they change

You'll Thrive Here If You:

Catch details others overlook - high accuracy is your baseline, not your ceiling

Think critically and act decisively, even when cases are ambiguous or high-stakes

Communicate clearly in writing, especially when documenting complex findings

Bring genuine empathy to difficult content without losing your analytical edge

Stay composed and focused in a fast-paced, high-impact environment

What You'll Get

$23.75/hr starting wage + $2,000 signing bonus

Comprehensive benefits: health, wellness, paid time off, and retirement plan options

Full-time hours (35–44 hours/week) with monthly scheduling flexibility based on performance

Annual performance-based salary increases and recognition programs

4+ weeks of paid training plus ongoing coaching and skill development

Modern, technology-enabled workstations built for focused investigative work

Active Employee Resource Groups and volunteer initiatives - a real sense of community and belonging

Your First Role Here Is Just That - Your First.

Accenture's global reach and multi-industry depth means your career path isn't a ladder - it's a landscape. People who join this team go on to become risk specialists, team leads, policy experts, and more - often within their first year.

You'll sharpen expertise in risk management, data analysis, and responsible AI - while helping ensure a safer digital future for everyone.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,

role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time

employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.

It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range

British Columbia/Ontario/ New Brunswick $23.75 to $23.75

Apply About employer

More about this job

Responsibilities

Review and enforce platform policies by assessing harmful content, escalated reports, and user appeals, documenting decisions accurately. Investigate fraud, scams, account compromises, and abuse patterns, escalate high-risk cases, and recommend improvements to platform defenses.

Requirements

Requires at least six months of experience in Trust and Safety, content moderation, data privacy, cybersecurity, or a legal environment, along with a high school diploma or equivalent. Candidates should demonstrate strong investigative judgment, accuracy, clear written communication, empathy, and composure; familiarity with generative AI products and investigative tools is an asset.

Skills

Content Moderation
Trust And Safety
Risk Assessment
Fraud Detection
Investigation
Policy Enforcement
Abuse Prevention
Critical Thinking
Attention To Detail
Written Communication
Empathy
Decision-Making
Data Analysis
Generative AI Familiarity
Secure PII Handling
Adaptability

Benefits

Health Benefits
Wellness Benefits
Paid Time Off
Retirement Plan Options
Paid Training
Ongoing Coaching
Performance-Based Salary Increases
Recognition Programs
Employee Resource Groups
Volunteer Initiatives

Visa sponsorship

Not detected in the job text

Keywords

Trust And Safety
Content Moderation
AI-Assisted Moderation
Generative AI
Platform Policies
Risk Operations
Fraud Detection
Scam Prevention
Spam Detection
Coordinated Inauthentic Behaviour
Account Compromise
Payment Fraud
Chargebacks
User Appeals
Investigative Tools
Login History Review
API Log Analysis
Secure PII Handling
Data Privacy
Cybersecurity
Risk Management
Data Analysis
Responsible AI
Abuse Prevention
High-Risk Case Escalation

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