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Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 1 hour ago
IM
Junior Digital Marketing Specialist
Ingram Micro Czech Republic
Mississauga, ON
- $56,000 to $60,000 CAD / year
- Full-time
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the…
Added 1 hour ago
IM
Relationship Manager
Ingram Micro
Field, BC
- Full-time
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the…
Added 1 hour ago
Senior Total Rewards Specialist
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Working under minimal supervision, the Senior Total Rewards Specialist designs, implements, administers and continuously improves organization-wide compensation, recognition and reward…
Added 1 hour ago
A
Operations Specialist - Winnipeg Canada
Agoda
Winnipeg, MB
- Full-time
As an Operations Specialist you will be responsible for processing and coordinating operational requests and projects to support our B2B partners (Managed and/or Self Serve) during the…
Added 2 hours ago
QMO Test Specialist
WestJet Group
Calgary, AB
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
Added 2 hours ago
UO
ERP Change Management and Training Specialist
University of Waterloo
Waterloo, ON
- Full-time
…Relations, implementation partners and project stakeholders to align information and perspectives to support consistent change communications, engagement, training and…
Added 2 hours ago
UO
Communications Specialist II
University of Waterloo
Kitchener, ON · Pharmacy
- Full-time
The Communications Specialist is a role responsible for planning, delivering, and evaluating communications initiatives that support institutional priorities. The role applies…
Added 2 hours ago
UO
Communications Specialist, Athletics and Recreation
University of Waterloo
Waterloo, ON · Physical Activities Complex
- Full-time
The Communications Specialist, Athletics and Recreation is a role responsible for contributing to the planning, development, delivery and evaluation of communications initiatives that…
Added 2 hours ago
UO
Data Analyst and Evaluation Specialist
University of Waterloo
Waterloo, ON · South Campus Hall
- Full-time
The Data Analyst and Evaluation Specialist supports the maintenance of data infrastructure while providing data analysis and insights to support operational and strategic decision making…
Added 2 hours ago
J
Digital Solutions Specialist
Jobgether
Canada
- Full-time
As a Digital Solutions Specialist, you will help dental and orthodontic professionals successfully adopt and integrate innovative digital orthodontic solutions into their practices. You…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 2 hours ago
NM
Vehicle Distribution Specialist
Nissan Motor Corporation
Mississauga, ON
- Full-time
We are currently looking for a Vehicle Distribution Specialist to join our team in Mississauga, ON.
Added 3 hours ago
M
Cloud / DevOps Specialist
Medfar
Montreal, QC
- Full-time
College or university degree in computer science, software specializing, information technology, or a related field.
Added 3 hours ago
SG
Sourcing Specialist
Societe Generale
Montreal, QC
- Full-time
…mitigating commercial, operational, and legal risks. The Sourcing Specialist supports sourcing and supplier management activities across a broad range of spend categories, including…
Added 3 hours ago
S
Credit & Collections Specialist - Hybrid + 4-day work week
SFM
Dorval, QC
- Full-time
Join SFM as a Credit and Collections Specialist, where you’ll play a key role in maintaining healthy customer accounts and supporting our continued growth. Bring your financial expertise,…
Added 4 hours ago
GH
Product Sales Specialist
GE HEALTHCARE
Remote, Canada
- Other
- Remote
Pharmaceutical Diagnostics Product Sales Specialist is responsible for supporting sales of complex technical products, solutions and services. Specializing in Contrast Media and…
Added 4 hours ago
SR
Accounting Assistant
STRIVE Recruitment Inc.
Vancouver, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 4 hours ago
CT
IT Support Specialist – Guelph, ON Canada
Connect Tech Inc.
Guelph, ON
- Full-time
We are seeking a hands-on, service-oriented IT Support Specialist to support technology across our growing office, engineering, and electronics manufacturing environments.
Added 4 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
Job Title: Senior Specialist, Relay for Life Youth
Added 4 hours ago
F
Account Executive
Flywheel
Toronto, ON
- Full-time
In this role, you will support our Perpetua product, which focuses on the seller, challenger brand, and specialist agency segment within the Flywheel portfolio. Perpetua provides retail…
Added 4 hours ago
TG
Environmental Health And Safety Specialist
Trulite Glass & Aluminum Solutions
Vaughan, ON
- $75,000 to $85,000 CAD / year
- Full-time
The EHS Specialist keeps Trulite's glass and aluminum manufacturing operation safe, compliant and environmentally responsible. The role owns day-to-day compliance with the Ontario…
Added 5 hours ago
AC
Electrical, Instrumentation & Control Specialist
Artelia Canada
Montreal, QC
- Full-time
Within the Telecommunications Department, as an Electrical, Instrumentation & Control (EIC) Specialist:
Added 5 hours ago
R
Technical Specialist – SAP Service & Asset Manager (SSAM)
Raise
Burnaby, BC
- Full-time
The Technical Specialist in this role will provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the…
Added 5 hours ago
M
Cloud & AI Infrastructure Solution Engineer
Microsoft
Toronto, ON
- Full-time
Identify and support the creation of new pipeline within customer engagements in collaboration with the Specialist.

Accenture

User Safety & Risk Operations Agent

St. Catharines, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Working hours: 35–44 hours/week
Posting language: English
Posted: Oct 20, 2026

Original job description

Accenture | St. Catharines, Ontario | Full-Time $23.75/hr starting wage | $2,000 signing bonus

There's never a typical day at Accenture - and that's exactly why we love it.

As part of Accenture's Trust & Safety team, you'll be on the front lines of trust - protecting millions of users on one of the world's most advanced AI platforms from fraud, abuse, and harm.

The work you do every day directly keeps real people safe online.

We Are

At Accenture, we're a team of over 774,000 people in 120+ countries - and for 13 consecutive years, we've been recognized as one of Canada's Top Employers. We bring together deep expertise in AI, cybersecurity, and digital risk with a culture that genuinely invests in the people behind the work.

In St. Catharines, you'll find a collaborative, technology-enabled environment where your instincts and judgment are valued - and where high performers often advance into senior or specialist roles within 6–12 months.

You Are

You're the kind of person who notices what others miss. You read between the lines, ask the right questions, and trust your instincts when something feels off. You're not rattled by complexity or ambiguity - you lean into it.

Maybe you've worked in trust and safety, content moderation, fraud prevention, or a legal or privacy-adjacent role. Maybe you've developed sharp investigative instincts in a different context entirely. Either way, you're motivated by purpose - by the idea that your work directly makes the internet safer for real people.

You bring empathy to difficult content, precision to your analysis, and integrity to every case you close.

The Work

As a User Safety & Risk Operations Agent, you'll investigate, assess, and act on some of the most complex and consequential cases on the platform. Your day-to-day will include:

Content Moderation

Enforcing platform policies through manual review and AI-assisted moderation systems

Handling escalated reports of harmful or policy-violating content with accuracy and care

Reviewing user appeals and making sound, well-documented moderation decisions

Risk & Abuse Prevention

Detecting and disrupting scams, spam, and coordinated inauthentic behaviour

Investigating suspicious activity, account compromises, and emerging abuse patterns

Identifying gaps in current systems and surfacing recommendations to prevent future harm

Fraud Detection & Investigation

Monitoring for fraudulent activity including fake accounts, payment fraud, and chargebacks

Analyzing fraud trends and contributing insights that sharpen the platform's defenses

Escalating high-risk cases and collaborating cross-functionally to drive resolution

Schedule: Full-time (35–44 hours/week) | Rotating shifts including evenings, weekends, and holidays | 4+ weeks of paid training with ongoing coaching and support

What You'll Bring

Required:

Minimum 6 months of experience in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or a Legal environment

High School Diploma or equivalent

Nice to Have:

Familiarity with Generative AI products and how they're used - and misused

Experience with investigative tools such as login history review, API log analysis, or secure PII handling systems

Comfort working within evolving usage policies and the ability to adapt quickly as they change

You'll Thrive Here If You:

Catch details others overlook - high accuracy is your baseline, not your ceiling

Think critically and act decisively, even when cases are ambiguous or high-stakes

Communicate clearly in writing, especially when documenting complex findings

Bring genuine empathy to difficult content without losing your analytical edge

Stay composed and focused in a fast-paced, high-impact environment

What You'll Get

$23.75/hr starting wage + $2,000 signing bonus

Comprehensive benefits: health, wellness, paid time off, and retirement plan options

Full-time hours (35–44 hours/week) with monthly scheduling flexibility based on performance

Annual performance-based salary increases and recognition programs

4+ weeks of paid training plus ongoing coaching and skill development

Modern, technology-enabled workstations built for focused investigative work

Active Employee Resource Groups and volunteer initiatives - a real sense of community and belonging

Your First Role Here Is Just That - Your First.

Accenture's global reach and multi-industry depth means your career path isn't a ladder - it's a landscape. People who join this team go on to become risk specialists, team leads, policy experts, and more - often within their first year.

You'll sharpen expertise in risk management, data analysis, and responsible AI - while helping ensure a safer digital future for everyone.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,

role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time

employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.

It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range

British Columbia/Ontario/ New Brunswick $23.75 to $23.75

Apply About employer

More about this job

Responsibilities

Review and enforce platform policies by assessing harmful content, escalated reports, and user appeals, documenting decisions accurately. Investigate fraud, scams, account compromises, and abuse patterns, escalate high-risk cases, and recommend improvements to platform defenses.

Requirements

Requires at least six months of experience in Trust and Safety, content moderation, data privacy, cybersecurity, or a legal environment, along with a high school diploma or equivalent. Candidates should demonstrate strong investigative judgment, accuracy, clear written communication, empathy, and composure; familiarity with generative AI products and investigative tools is an asset.

Skills

Content Moderation
Trust And Safety
Risk Assessment
Fraud Detection
Investigation
Policy Enforcement
Abuse Prevention
Critical Thinking
Attention To Detail
Written Communication
Empathy
Decision-Making
Data Analysis
Generative AI Familiarity
Secure PII Handling
Adaptability

Benefits

Health Benefits
Wellness Benefits
Paid Time Off
Retirement Plan Options
Paid Training
Ongoing Coaching
Performance-Based Salary Increases
Recognition Programs
Employee Resource Groups
Volunteer Initiatives

Visa sponsorship

Not detected in the job text

Keywords

Trust And Safety
Content Moderation
AI-Assisted Moderation
Generative AI
Platform Policies
Risk Operations
Fraud Detection
Scam Prevention
Spam Detection
Coordinated Inauthentic Behaviour
Account Compromise
Payment Fraud
Chargebacks
User Appeals
Investigative Tools
Login History Review
API Log Analysis
Secure PII Handling
Data Privacy
Cybersecurity
Risk Management
Data Analysis
Responsible AI
Abuse Prevention
High-Risk Case Escalation

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