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Added 1 min ago
Trades Instructor
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…instruct inmates in all aspects of a food services training…
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ASL-English Interpreter
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Strategic Professional Support Services, Capital Programs
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Administer the Mileage Reporting Program and provide client support.
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Legal Services Analyst
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cleaning service manager
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Added 12 mins ago
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Outside Sales Representative - St Catharines, On
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Group Benefits Program (Health, dental, life, EAP, etc.) and Pension Plan
Added 12 mins ago
RD
Software Developer & IT Systems Specialist
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Career Growth: Scholarship program, ongoing professional development support, and clear internal advancement opportunities.
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Sr Operations Supervisor
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- Full-time
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The successful candidate will bring sound judgment to complex and sensitive matters and turn program management, organizational design and change management expertise into practical…
Added 12 mins ago
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Human Resources Advisor, Recruitment
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Added 12 mins ago
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Assembly Technician - Weekday Nights
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Calibration Technician - Weekday Day Shift
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Support all Audits with regards to site Calibration requirements,
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Assembly Technician - Weekend Day Shift
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Support and promote continuous improvement, 5S activities and Standard Work
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Assembly Technician – Afternoon Shift
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…leadership and oversight for the City’s corporate asset management program, treasury function, debt and investment portfolios, asset accounting, deferred revenues, grant reporting, Asset…
Added 12 mins ago
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Health And Safety Advisor
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- $65 to $70 CAD / hour
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…identify hazards, ensure compliance with safety standards, support high-risk work activities, and promote a strong safety culture through coaching, inspections, investigations, and…
Added 12 mins ago
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Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Montreal, QC
- Full-time

Access Alliance

Medical Secretary

Toronto, ON, Canada

$23.08 to $27.42 CAD / hour

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Job details

Pay: $23.08 to $27.42 CAD / hour
Posting language: English
Posted: Oct 6, 2026

Original job description

	Please note that we are advertising two Medical Secretary positions (Part-time: 17.5 hours per week & Full-time: 35 hours per week). When answering the application questions, please clearly indicate which position you are interested in.

Position Type	Permanent, Full Time (35 hours/week) and Permanent, Part Time (17.5 hours/week)
Posting Date	October 6, 2026
Expiry Date	October 21, 2026
Posting Type	Internal & External
Supervisor	Manager, Special Projects
Location	Main Location: 44 Mobile Dr. You may be required to work at any other Access Alliance site
Short Description	Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that is committed to and works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which diverse individuals, families and communities can achieve health with dignity. Our dynamic, collaborative interprofessional team brings together physicians, nurses, social workers, dietitians, psychiatric consultants, settlement workers, health promoters, community-based researchers, and an innovative Health Interpretation Program. We operate three high-demand Centres serving the City’s West End, East End, and Downtown, all of which are easily accessible by public transit. The successful candidate will primarily be based at the 44 Mobile Drive location; however, given Access Alliance’s multi-site structure, they may also be required to work across all three sites, including Saturdays and at least two evenings per week. To learn more about Access Alliance, including our programs, services, and locations, please visit our website: https://accessalliance.ca/ About the Population Health Clinic The Population Health Clinic is a neighborhood-based, interdisciplinary primary care model that brings health and community services together in one accessible location. Developed through a partnership of Community Health Centres, including Flemingdon Health Centre, Access Alliance, and South Riverdale Community Health Centre, the clinic is co-located within New Circles, a registered charity that provides free clothing, settlement support, employment training, and community connections to individuals and families facing barriers. This is designed to create a low-barrier pathway into the health system and build on trusted relationships already established within the community. Through a collaborative team of physicians, nurse practitioners, registered nurses, allied health professionals, and administrative staff, the clinic will provide integrated, person-centred care that improves access to primary care, advances health equity, and supports better health outcomes for the communities it serves. This is an opportunity to be part of an innovative model of community-connected care that is helping shape the future of primary health care in East Toronto. We are seeking one (1) experienced, highly organized, and detail-oriented individuals who thrive in a fast-paced environment to provide administrative support to a primary health care team and community program service providers. This role involves responding to client and community inquiries within a busy community hub, facilitating access to services, supporting the needs of social services, settlement, and health staff, and ensuring a wide range of administrative tasks are completed efficiently with a strong commitment to quality.
Detailed Description	Responsibilities: Providing customer service for the entire Health Centre, consistently fostering a welcoming environment for all visitors Promote a positive atmosphere through respectful, culturally sensitive interactions with clients Responding to inquiries, providing accurate information, and directing individuals to the appropriate services, programs, or staff members Handling challenging situations both in person and over the phone with professionalism, using effective de-escalation techniques Monitoring and managing communications across multiple channels, including phone, fax, mail, and email Scheduling routine patient appointments, assessing urgency, and coordinating with nursing staff for triage when needed Creating and maintaining electronic patient records, verifying and updating demographic information and organizing incoming results and correspondence Coordinating diagnostic and specialist appointments, ensuring appropriate follow-up with clients Maintaining and updating a directory of referral specialists Arranging interpreter services as required Sharing information with physicians and external organizations while strictly adhering to patient confidentiality and privacy standards, including managing release-of-information documentation Managing appointment-based staff scheduling Collaborating with administrative team members and provide cross-coverage support as necessary Perform additional duties as assigned Skills And Qualifications: Required Medical Administration Certificate or College Diploma in Office Administration Minimum one-year relevant work experience Proficient in Outlook, Word, Excel, Electronic Medical Records (EMR) software Ability to travel within Toronto and work flexible shifts including evenings and Saturdays Legally entitled to work in Canada Preferred High degree of initiative, judgement and problem-solving abilities Proficient in Medical Terminology Excellent communication skills, both written and verbal Excellent customer service and interpersonal skills Excellent prioritization and organizational skills and demonstrated ability to multi-task and work under pressure in an ever-changing environment Attention to detail, commitment to error free work Asset Experience working in a community health setting Excellent keyboarding skills and the ability to type at least 65 words per minute; Good understanding of barriers faced by newcomers and ability to work with a diverse population and within a diverse work environment A second language reflective of the agency’s client population Experience working with Practice Solutions Suite (PSS) electronic medical record system would be an asset Salary: $23.08 - $27.42 / Per Hour (Full-time equivalent (FTE) values are shown; part-time entitlements will be prorated) Duration: Permanent Hours: 35 hours/week and 17.5 hours/week Bargaining Unit: United Food and Commercial Workers, Local 175 Classification: Secretary
	Please note that a criminal background check (Vulnerable sector) will be conducted for this position. We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and 2SLGBTQI+ communities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance. Access Alliance encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, lotions, hairspray, etc.) while at the Centre.

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More about this job

Responsibilities

The Medical Secretary provides administrative support to a primary health care team, including scheduling appointments, managing patient records, and coordinating diagnostic services. They also serve as the first point of contact for clients, ensuring a welcoming environment and facilitating access to community health services.

Requirements

Candidates must possess a Medical Administration Certificate or College Diploma in Office Administration and at least one year of relevant work experience. Proficiency in Microsoft Office and Electronic Medical Records software is required, along with the ability to work flexible shifts including evenings and Saturdays.

Skills

Medical Administration
Customer Service
Electronic Medical Records
Outlook
Word
Excel
Medical Terminology
Scheduling
Data Entry
Communication
Interpersonal Skills
Prioritization
Problem-solving
De-escalation
Confidentiality
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Medical Secretary
Primary Care
Community Health
Administrative Support
Electronic Medical Records
EMR
Patient Scheduling
Customer Service
Medical Terminology
Practice Solutions Suite
PSS
Health Equity
Interdisciplinary Team
Data Management
Confidentiality
Referral Management
Interpreter Services
Office Administration
Public Health
Social Services

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