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Added 8 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 8 mins ago
LL
Sales Development Representative
Lyon Lifts Ltd
Coquitlam, BC
- Full-time
Job Description – Sales Development Representative (SDR)
Added 8 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Conduct business and process analyses, cost-benefit assessments, and feasibility studies, and provide data-driven recommendations to enhance asset management, maintenance strategies, and…
Added 8 mins ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…systems and data, reduce cybersecurity risk, and enable the business to operate and innovate securely. As the Senior Architect/Architect, Cybersecurity, you will define secure…
Added 8 mins ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
As a Business Development Representative (Internal Distribution) you will proactively identify and qualify Advisors and Financial Planners throughout the National Bank Branch Network for…
Added 8 mins ago
NB
Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 8 mins ago
Sr. Manager, Finance
Chiesi Group
Toronto, ON
Chiesi Global Rare Diseases is a Chiesi Group’s business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support…
Added 8 mins ago
Site Manager - Infrastructure and Site Services (Permanent)
Babcock
Victoria, BC
Babcock is a people business. Our people and customers matter most to us. Here you will experience a challenging and rewarding work environment with the support you need to deliver and…
Added 23 mins ago
W
General Labourer
Wajax
Fort McMurray, AB
- Full-time
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Added 23 mins ago
A
Senior Vice President, Energy
AECOM
Ottawa, ON · Markham, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 23 mins ago
D
Wealth Management Advisor
Desjardins
Quebec, QC · Caisse Desjardins de Limoilou
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 23 mins ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
…this role the Training Manager will also support the design, development and delivery of new training programs and resources in collaboration with operations and other internal stakeholders…
Added 23 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 23 mins ago
Senior Project Manager - Wastewater Treatment Services
CDM Smith
Burnaby, BC
· Business Development and Sales Collaboration: Partner with sales and technical leaders to identify and shape opportunities, assess delivery risks, and develop credible scopes, staffing…
Added 38 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
A proactive, outgoing, and relationship-driven approach to business development.
Added 38 mins ago
LR
Sales Development Representative
Let's Roam
Canada
- Contract
Sales Development Representative (SDR) / Sales Assistant
Added 38 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
…one. Based in the Grande Prairie area, the new Territory Sales Representative will be responsible for growing an assigned territory by bringing on new business customers and building on…
Added 38 mins ago
TT
Sales Representative
Tiki Tax
Kelowna, BC
- Part-time
- **Drop off and distribute promotional flyers, brochures, and business cards** at local businesses.
Added 38 mins ago
A
Copy of Senior Vice President, Energy
AECOM
Calgary, AB
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 38 mins ago
I
Business Development Representative
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $60,000 CAD / year
- Full-time
1+ year of sales experience in a business development, inside sales, or similar outbound-focused role.
Added 38 mins ago
G&
Forward Deployed AI Engineer
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
- $140,000 to $180,000 CAD / year
- Full-time
…combination of technology and professional services. A dedicated business unit develops operational applications used directly in retail stores across multiple categories, not only…
Added 38 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 38 mins ago
ZS
Sales Representative - Ottawa, ON
Zedcor Security Solutions
Ottawa, ON
- Full-time
3+ years of professional sales experience in business development or B2B sales.
Added 38 mins ago
BS
Business Development Representative
Bulletproof Solutions Inc
Fredericton, NB
- Full-time
We need a rockstar BDR who crushes quotas! Our BDR team is the heartbeat of our business growth, finding new, quality opportunities and creating a “top of funnel” pipeline for our Account…
Added 53 mins ago
Bilingual Apprenticeship Training Coordinator
Business, Mining, Trade and Job Creation
Winnipeg, MB
Apprenticeship Manitoba, Workforce Development & Training

Access Credit Union

Member Service Representative l (Full-Time, Permanent) Gimli

Gimli, MB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

Do good
Be better
Own it
Move forward

The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.

Key Responsibilities & Accountabilities

Member Services

Process over the counter financial services in an efficient and professional manner, referring more complex issues to the appropriate person or department. Transactions may include deposits, withdrawals, loans and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange and cheque cashing.
Balance transactions including ATM, night deposits and the cash drawer on a daily basis.
Resolve routine problems with member accounts and deposit instruments referred by members and other branch staff.
Adhere to security procedures as they relate to the position including the safeguarding of cash, negotiable items and the prevention of fraudulent transactions.
Meet the requirements for balancing, un-located outages, high-risk errors and daily work audits within the designated timelines and targets.
Proactively respond to member inquiries in all mediums (in person, answering the branch phone, respond to email).
Understand and uses knowledge of member's financial situation to effectively position the value of products and services.
Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention.

Relationship Management

Differentiate between credit union and competitor products and services in terms of member needs.
Using an advice-based approach, communicate product and service information to secure sale of Access Credit Union’s products and services.
Utilize fact finding questions and techniques to overcome business objections; ask for sale.
Cross-sell all credit union products; solicit new members; foster business development through service excellence and product knowledge.
Maintain up-to-date knowledge of all products and services offered by the credit union and relevant policies and legislation by regularly reviewing literature and attending update meetings.

Team Work

Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment
Work collaboratively with other team members to achieve organizational and department objectives.
Actively participate in meetings, planning and training initiatives, sharing information and ideas to build organizational achievement and success.

Business Development & Community Relations

Actively look for referral opportunities for both lending and wealth teams
Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.
Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.
Differentiate between credit union and competitor products and services in terms of member needs.
Act as an ambassador for the credit union by being visible in the community through professional and personal involvement in various community groups and activities.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

Essential Qualifications

Grade 12 diploma or equivalent
Business Administration or other post-secondary education would be considered an asset
Minimum of 1-year previous experience in customer/member service role
Additional experience and/or development from the Member Services Representative (MSR) position
Demonstrated desire to serve others in a friendly and professional manner
Ability to identify and willingness to act upon sales and service opportunities
·Strong interpersonal and communication skills, both verbal and written
Attention to detail with high degree of accuracy
Ability to work in fast-paced environment and perform well under pressure
Ability to prioritize using sound judgment to make timely and effective decisions
Knowledge of Access Credit Union’s products and services
Ability to follow standardized policies and procedures
Basic knowledge of risk management within the financial industry
Proficient computer skills

Employee Sub-Type

Regular

Starting Salary

$39,000

Salary Band

$37,752.00 - $46,258.00

In most situations, candidates will be offered the starting salary for the position. In exceptional circumstances, and at the organization’s discretion, an offer may be made above the stated minimum based on factors such as the candidate’s qualifications, internal equity and external compensation factors. When underfilling a position, the salary offered may be in a lower salary band.

If you are interested in this position, apply today!

Apply About employer

More about this job

Responsibilities

The Member Service Representative processes financial transactions and provides high-quality service to members while building relationships. They are also responsible for cross-selling products, managing risk, and participating in business development activities.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of experience in a customer or member service role. Strong interpersonal skills, attention to detail, and basic knowledge of financial industry risk management are required.

Skills

Customer service
Financial services
Cash handling
Transaction processing
Relationship management
Sales
Cross-selling
Risk management
Fraud prevention
Communication skills
Attention to detail
Computer skills
Problem solving
Business development

Benefits

Health benefits
Employer-matched pension plan
Continuing education
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Member Service Representative
Financial Services
Credit Union
Customer Service
Cash Handling
Transaction Processing
Sales
Cross-selling
Risk Management
Fraud Prevention
Business Development
Relationship Management
Banking
ATM
Deposits
Withdrawals
Loans
Policy Compliance

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