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Access

Transportation Specialist Lead

Toronto, ON, Canada
100 Disco Rd, Etobicoke, ON, M9W 1M1, Canada

Competitive hourly salary: $25-$27 per hour based on experience and skills · Full-time

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Job details

Pay: Competitive hourly salary: $25-$27 per hour based on experience and skills
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

We Are Access

Access is the largest privately-held records and information management (RIM) services provider worldwide, with operations across the United States, Canada, Central and South America. Access helps companies manage and activate their critical business information to make them more efficient and more compliant through offsite storage and information governance services, scanning and digital transformation solutions, document management software including CartaHR, and secure destruction services. Visit https://www.accesscorp.com/for more details.

We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service.

Job Summary

The Transportation Specialist Lead oversees the day-to-day workload of Transportation Specialists, through hands-on direction.

Primary Functions:

Prepare and control the daily routine and assignments that optimize the use of vehicles and resources, and team member hours, while meeting Access SOP standards and Client Service Level Agreements.
Assign tasks and manage Transportation Specialists (TS) team members according to daily workload and time worked, to meet Access SOP standards, operational standards, and Client Service Level Agreements.
Promote and enforce safety and security policies and practices. Ensure compliance with appropriate OSHA safety regulations and report any accidents and injuries promptly.
Make sure that the vehicles and client records are secure and protected at all times.
Make sure that all safety, security and compliance equipment and systems on board the vehicles are available, operational and being used by the TS in their proper, intended manner.
Maintain on-time performance for all transportation-related activities including deliveries, pickups, and shred service. Notify Client Care of all transportation related service issues within the day.
Evaluate routes and TS performance by performing ride-along evaluations as required by SOP and operational requirements.
Edit un-reconciled Communication Sessions each day and delete them upon completion.
Help train team members on systems, scanners, workflows and vehicle operation procedures and provide feedback on team member performance, as needed.
Comply with all SOP, HR and Company policies and guidelines.
Communicate regularly with direct supervisor to notify them of any potential issues, personnel or otherwise, including but not limited to those relating to your job, or those relating to the client.
Participate in all Work Order closures.

Secondary Functions:

Participate in all meetings and training courses as directed.
Travel between facilities when necessary.
Collaborate with team members.
Communicate and respond to Client Care through Sales Force.

Other Responsibilities:

Comply with all company policies and procedures.
Other duties as assigned by Supervisor.
Will cover routes/rushes as required.

Education and Years of Experience:

High school diploma or equivalent.
3 years past work experience in a service industry and/or a team-focused environment preferred.
Prior experience leading service-oriented teams required.
Must be able to drive various vehicles within their driving class.

Certifications, Licenses, Credentials:

Valid driver’s license (clean of violations)

Knowledge, Skills and Abilities:

Strong communication and presentation skills.
Must possess basic computer skills.
Must have basic supervisory skills.
Ability to complete paperwork accurately and completely understand the importance of detail and accuracy.
Ability to work collaboratively in a team environment.
Ability to adhere to and enforce all security procedures.
Must have the ability to guide and educate team members on daily activities.

Physical Requirements (lifting, etc.):

Routine lifting of 20-50 pounds
Routine scanning of materials.
Overhead reaching.
Routine bending and stretching.
Routine pushing and pulling boxes and pallet jacks.
Must be able to climb stairs and use tools to maneuver materials.

Compensation & Benefits:

Competitive hourly salary: $25-$27 per hour based on experience and skills
Comprehensive health benefits including Medical, Dental, Vision, and Life Insurance
Paid time off package including vacation, sick days, and personal days
Retirement savings plan with company match to support your long-term financial goals
Company-provided uniforms and required safety equipment
Paid training and development opportunities to support career growth and advancement

All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vets

** As part of the recruitment process, candidates who advance to the next step will be asked to complete a background check.

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More about this job

Responsibilities

The Transportation Specialist Lead oversees daily transportation operations, including route optimization, team management, and ensuring compliance with safety and security standards. They are responsible for training staff, maintaining on-time performance, and managing client service level agreements.

Requirements

Candidates must have a high school diploma or equivalent and prior experience leading service-oriented teams. A valid driver's license and the ability to perform physical tasks such as lifting up to 50 pounds are required.

Skills

Team leadership
Transportation management
Safety compliance
OSHA regulations
Route optimization
Inventory management
Communication
Computer skills
Supervisory skills
Attention to detail
Problem solving
Training
Vehicle operation
Record management

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Vacation
Sick days
Personal days
Retirement savings plan
Company match
Company-provided uniforms
Safety equipment
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Logistics
Records management
Information governance
OSHA
Route planning
Team leadership
Compliance
Safety
Security
Fleet management
Client service
SOP
Salesforce
Scanning
Digital transformation
Document management

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