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Added 13 mins ago
BG
Représentante des ventes d’équipements lourds – Division de la location | Heavy Duty Equipment Sales Representative - Rentals Division
Brandt Group of Companies
Laval, QC
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Rentals for our Montreal location.
Added 13 mins ago
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Quality Systems Specialist
SCIEX
Vaughan, ON
- Full-time
This position reports to the Senior Manager, QMS, and is part of the Quality Assurance & Regulatory Affairs Team located in Concord, Ontario and will be an on-site role.
Added 13 mins ago
TU
In Vivo Research Assistant/Technician 2
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
The individual will report directly to the Preclinical Service Manager and work closely with other research associates and technicians, graduate students, and collaborating investigators.…
Added 13 mins ago
TU
Academic and Student Programs Coordinator
The University of British Columbia
Kelowna, BC
- $5,519 to $6,326 CAD / month
- Full-time
The Academic & Student Programs Coordinator reports to the Manager, Administration and works closely with faculty members, academic leaders, students, and administrative colleagues across…
Added 13 mins ago
MC
Chef de l’engagement du client / Customer Engagement Manager
Merck Canada
Kirkland, QC
- Full-time
…together to create meaningful impact. As a Customer Engagement Manager, you will have the opportunity to bring creativity and strategic thinking to the forefront - shaping integrated…
Added 13 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 13 mins ago
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Reclamation Manager - Central Canada
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 13 mins ago
RD
Associate
RBC Dominion Securities
Kamloops, BC
- Full-time
…detail while coordinating with various departments and Portfolio Manager/Investment Advisor for execution, where…
Added 13 mins ago
D
Branch Manager
Dexter
Regina, SK
- Full-time
Our Regina branch is built around parts and service for trucks and trailers. As Branch Manager, you’ll lead the branch end to end: parts sales, the service shop, customer service, the…
Added 13 mins ago
O
Lead Quality Assurance Developer
OpenText
Waterloo, ON
- Full-time
Work with lead/manager to develop test plans, schedules, and present time estimations for testing activities to be performed.
Added 13 mins ago
CM
Case Manager
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · Scarborough, ON
- $54,943 to $60,203 CAD / year
- Full-time
Case Manager – New Dimensions Assertive Community Treatment Team (ACTT) – Full-Time, 6 Month Contract
Added 13 mins ago
CS
Manager, Supply Chain Operations and Analytics
Canadian Standards Association
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
The Manager, Supply Chain Operations and Analytics, is responsible for supporting procurement operations through data analysis, reporting, supplier governance, travel and expense program…
Added 13 mins ago
L
Accounting Technician
LawZero
Montreal, QC
- Full-time
Reporting to the Finance Manager, you will contribute to the smooth running of day-to-day operations in Canada and internationally. You will ensure data accuracy, transaction compliance,…
Added 13 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot Canada
Toronto, ON
- Full-time
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Added 13 mins ago
RH
Risk and Audit Manager
Robert Half
Guelph, ON
- Full-time
Our client, a respected and growing organization, is seeking a Manager, Governance, Risk and Audit to establish and lead its governance, enterprise risk management, compliance, and internal…
Added 13 mins ago
TH
spécialiste, Marchandisage
The Home Depot Canada
Toronto, ON
- Full-time
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Added 13 mins ago
SS
Security Systems Installation Coordinator
Spotter Security
ON · Markham, Ontario
- Full-time
…from our office five days a week, report to the Installation Manager, and help keep projects moving from planning through installation. You should be comfortable working independently and…
Added 13 mins ago
WN Territory Manager - Edmonton
Factors Group of Nutritional Companies
Edmonton, AB
We are seeking a Territory Manager to represent Webber Naturals in Edmonton and mid-Alberta. The Territory Manager will be responsible for meeting with clients at large stores such as…
Added 13 mins ago
Overnight Youth Worker - HOPE Program
360°kids
Markham, ON
With the Team Lead and Manager of HOPE support, create, and implement approved strategies and plans that will result in the achievement of the program’s goals and objectives.
Added 13 mins ago
CS
Culinary Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 13 mins ago
CS
Active Living Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 13 mins ago
CS
Culinary Manager- 6 Month Contract
Cogir Senior Living
Calgary, AB · Chateau Renoir
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 14 mins ago
Sr Service Specialist (Field Technician, Building Automation Systems), Ottawa ON
Siemens
Ottawa, ON
Work towards the project schedule and work package received from the supervisor and/or project manager and maintain regular communication on the status and execution of the projects…
Added 14 mins ago
SA
Manager, Procurement Sr
Standard Aero
Winnipeg, MB
- Full-time
As a Senior Manager, Procurement you’ll be responsible for leading strategic sourcing and procurement activities that support StandardAero’s global MRO operations. This role drives supplier…
Added 14 mins ago
P
Financial Reporting and Tax Compliance, Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Financial Reporting and Tax Compliance, Senior Manager in our Core Reporting group, you'll work as part of a team of problem solvers, helping to solve complex business issues from…

Acclaim Ability Management Inc.

Bilingual Disability Case Manager

Toronto, ON, Canada

The annual salary range for this position is $55,000 - $75,000 depending on qualifications and experience. · Full-time

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Job details

Pay: The annual salary range for this position is $55,000 - $75,000 depending on qualifications and experience.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years’ experience in disability management
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you passionate about health, wellness, and helping individuals navigate their recovery and return to work? Do you thrive in a collaborative environment where empathy, problem-solving, and strong communication skills are valued? If you’re organized, client-focused, and motivated to make a positive impact, we’d love to hear from you!

As a Bilingual Disability Case Manager, you will play an important role in supporting individuals throughout their recovery journey. Working collaboratively with a diverse team of healthcare professionals, you will manage the short-term disability process for a portfolio of clients, helping individuals navigate their recovery and supporting their safe and timely return to work.

This role is ideal for someone who combines compassion with strong organizational and customer service skills, and who enjoys working in a dynamic environment where collaboration and continuous learning are encouraged.

Acclaim is a leader in ability management, with offices across Canada. We partner with employers, insurers, lawyers, and government programs to support individuals in their recovery and help them return to work and daily activities following illness or injury. Through our expertise and collaborative approach, we are committed to helping individuals achieve a safe and timely recovery.

At Acclaim, we are committed to supporting both the individuals we serve and the people who make our work possible.

What we offer:

Opportunities for continuous learning, skill development, and career advancement, with a strong focus on promoting from within.
A supportive workplace that values employee well-being and encourages a healthy work-life balance.
Access to a comprehensive benefits program to support your health and well-being.
Work alongside a diverse team of experienced healthcare professionals who share a commitment to making a meaningful difference.
The opportunity to positively impact individuals’ lives by supporting their recovery and return to work.
Join a team that values collaboration, empathy, and the sharing of ideas to achieve the best possible outcomes for clients.

Responsibilities:

Access, review and adjudicate short-term disability claims in regards to the functional health and wellness of employees by gathering relevant information and medical documentation.
Conduct case assessments, contacting the employee and their direct manager/HR to explain the disability management process and gather information for assessment purposes.
Develop and document an understanding of the situation and the factors/barriers inhibiting a successful return to work for the employee.
Determine an appropriate return-to-work (RTW) plan with the employee and the employer; provide active support for the RTW planning process between stakeholders.
Comply with ethical, professional and legal requirements based on the client policies and procedures, as well as Federal and Provincial legislative regulations.
Liaise with the HR professionals within the client group and with medical professionals regarding the case management aspect of the role.
Communicate proactively with employer representatives regarding any case management issues that may impact the workplace and RTW planning.
Perform file reviews with employer contacts.
Manage the transition from STD to LTD when applicable.
Coordinate and attend employer visits, as required.
Schedule, conduct and/or participate in required meetings, providing input and suggestions.
Promote awareness of health and safety issues and stay current with disability and wellness practices.
Attend workshops, career development and continuing education opportunities to maintain an up-to-date working knowledge of issues that affect the position.
Perform all duties and responsibilities in a manner consistent with the company Mission Statement, Philosophy, and ethical standards.
Respect and protect the privacy of information relating to all company clients, employees, and business affairs.

Requirements:

MUST BE FLUENT IN ENGLISH AND FRENCH (written and verbal)

Strong customer service experience with the ability to build and manage relationships both internal and external.
Possess an understanding of medical terminology, concepts, accommodation and return to work.
Excellent problem solving and decision making skills.
Ability to multi-task and prioritize in a fast paced environment.

Qualifications:

Bachelor of Arts in Social Sciences (e.g. psychology, sociology, etc), or professional degree (i.e. social work, occupational therapy, kinesiology, nursing)
3-5 years’ experience in disability management
Professional designations in the field are considered an asset (e.g. Certified Disability Management Professional, Certified Return to Work Coordinator)

Compensation:

The annual salary range for this position is $55,000 - $75,000 depending on qualifications and experience.

This posting is for an existing vacancy that is available to be filled.

Acclaim is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to apply, please advise Human Resources at hr@acclaimability.com .

We thank all applicants for their interest, however only those being considered for an interview will be contacted.

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More about this job

Responsibilities

Manage short-term disability claims by reviewing medical documentation, assessing employee circumstances and barriers, and coordinating with employees, employers, HR, and medical professionals. Develop and support return-to-work plans, manage transitions to long-term disability when applicable, and ensure case management complies with relevant policies, legislation, and ethical and privacy standards.

Requirements

Fluency in written and spoken English and French is required, along with strong customer service and relationship-building skills, knowledge of medical terminology, accommodation, and return-to-work concepts, and excellent problem-solving and decision-making abilities. The posting seeks a relevant bachelor's or professional degree and 3–5 years of disability management experience; professional designations are an asset.

Skills

English And French Fluency
Disability Case Management
Short-Term Disability Claims Adjudication
Return-To-Work Planning
Customer Service
Relationship Management
Medical Terminology
Accommodation Planning
Problem-Solving
Decision-Making
Multitasking
Prioritization
Communication
Case Assessment
Stakeholder Coordination
Privacy And Confidentiality

Benefits

Continuous Learning And Skill Development
Career Advancement Opportunities
Employee Well-Being Support
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Disability Management
Short-Term Disability
Long-Term Disability
Claims Adjudication
Case Management
Medical Documentation
Functional Health
Wellness
Return To Work
Accommodation
Case Assessment
Employee Recovery
Human Resources
Healthcare Professionals
Medical Terminology
Client Policies And Procedures
Federal And Provincial Legislation
Privacy
Ethical Standards
Certified Disability Management Professional
Certified Return To Work Coordinator
Social Sciences
Social Work
Occupational Therapy
Kinesiology
Nursing

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