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Added 9 mins ago
FC
Operations Supervisor
FedEx Canada
Dorval, QC
- Full-time
…Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort…
Added 10 mins ago
C
Sr. Client Engagement Associate [Hourly]
CIBC
Owen Sound, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 10 mins ago
FB
Assistant Department Manager - Collingwood
Farm Boy Inc.
Collingwood, ON
- $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 10 mins ago
FC
Acct Exec – Strategic Dev - BSI
FedEx Canada
Mississauga, ON
- Full-time
FedEx). Acts as team lead and assists manager in providing coaching/training/etc. to junior/new staff members and assumes responsibility for additional tasks/duties as assigned.
Added 10 mins ago
FB
Assistant Department Manager - GTA East
Farm Boy Inc.
Barrie, ON
- $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 10 mins ago
M
Cafe Manager
Morrisons
Vancouver, BC
- Full-time
Reporting directly to the Store Manager, you’ll bring a proactive approach to running a welcoming, vibrant Café. You'll lead your team to deliver outstanding service, keep stock…
Added 10 mins ago
E
Assistant Director of Care (ADOC) - Full time - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
The ADOC will engage with residents and families and promote a customer service philosophy to continuously improve resident satisfaction and achieve our mission to provide people with the…
Added 10 mins ago
E
Engineering Manager - Pricing, Depop
eBay
Toronto, ON
- Full-time
We're looking for a Toronto-based Engineering Manager to lead our new Pricing - Buyer Value squad, part of our wider Pricing initiative within the Supply pillar. This is a new team, working…
Added 10 mins ago
GE
Landfill Heavy Equipment Operator
GFL Environmental Inc.
Camrose, AB
- Full-time
Drive Accountability: Lead by example, setting a high standard of work ethic, holding both yourself and your coworkers accountable for safety, output, and quality.
Added 25 mins ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Brossard, QC · Montreal, QC
- Full-time
New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
Added 25 mins ago
Senior Marketing Research Analyst
Bayshore
Mississauga, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 27 mins ago
V
Accounts Payable Clerk (Richmond, BC)
voestalpine
Richmond, BC
- Internship
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 27 mins ago
AE
Lead - Full-time
Arc'teryx Equipment
Whistler, BC
- $25 to $27.9 CAD / hour
- Full-time
You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
Added 27 mins ago
OI
HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…recommendations, quotations, order processing, technical support, and customer problem-solving, while contributing to the overall success of branch…
Added 27 mins ago
SH
Lead - UKG Advanced Scheduler Solutions and Workforce Management
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Toronto, ON · Scarborough, ON
- Full-time
The Lead will ensure workforce planning and scheduling practices deliver an excellent experience for staff and leaders, and ultimately facilitate sustainable, high-quality care for our…
Added 27 mins ago
TP
Senior Officer, Noise Management (Term Opportunity - Six Months)
Toronto Pearson International Airport
Toronto, ON
- Temporary
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 27 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance…
Added 27 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 27 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 27 mins ago
HT
Buyer (Contract)
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Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 27 mins ago
HT
Master Data Mgmt Analyst
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Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 27 mins ago
A
Bilingual Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
…you get there is still so much to learn to become the kind of customer care professional we need and…
Added 27 mins ago
DM
Account Manager
Douglas Marketing Group
Windsor, ON
- Full-time
…SEO, and create content for clients in Canada and the U.S. We care about doing great work and about the people we do it…
Added 27 mins ago
S
Senior Technical Delivery Manager
Specsavers
Burnaby, BC
- Full-time
Lead the delivery of strategic technology programs and initiatives, delegating workstreams to Store Technology Project Coordinators while retaining overall accountability for outcomes,…
Added 27 mins ago
FG
Roofing Project Manager
Flynn Group of Companies
Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time
Lead project kickoff, handoff, and closeout meetings

Acclaim Health

Program Coordinator - Respite

Oakville, ON, L6L 2X8, Canada

Pay Rate: $26.91 - $28.56 per hour · Full-time

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Job details

Pay: Pay Rate: $26.91 - $28.56 per hour
Job type: Full-time
Experience: Minimum 2 to 3 years demonstrated experience working with adults with special needs, frail seniors and cognitively impaired persons and their families.
Posting language: English
Posted: Nov 5, 2026

Original job description

Full Time - Monday - Friday 11:30am - 8:00pm with an on-call rotation

We are seeking a compassionate and organized Program Coordinator to support our respite services within our Adult Day Program. This role is responsible for coordinating daily programing, supporting participants with diverse needs, and ensuring a safe and engaging environment.

The ideal candidate is a strong communicator who can balance administrative responsibilities with hands-on support, collaborate with staff and families, and adapt programming to meet individual goals.

Acclaim Health announces the availability of a Full-Time Program Coordinator – Respite position to work at Patty’s Place (located at 2250 Speers Road). This position will work Monday-Friday 11:30-8:00 pm and will participate in a rotation for supervisory on call, which will require shift flexibility to work on-site on a Saturday on their scheduled week.

Pay Rate: $26.91 - $28.56 per hour

PRIMARY FUNCTIONS:

Works collaboratively with Supervisor, Respite to conduct timely client admissions into the overnight respite service and client check-in/check-out procedures.
Assesses and monitors client status ensuring that collaborative client-centered service plans are in place and current.
Provides leadership to staff when clients are exhibiting responsive behaviours and/or are experiencing emergencies.
Participate in a rotation for supervisory on call support (evenings and weekends).
Ensures overnight respite services are aligned with best practices such as age-friendly, dementia care and for adults with special needs.
Ensures communication linkages between the overnight respite services and the adult day program services.
Coordinates with Recreation Staff the therapeutic recreation planning suited to client interests. Actively participates in the delivery of the programming along with Recreation staff, students, and volunteers.
Assists clients with activities of daily living including meal preparation, eating, toileting and mobility as required.
Manages food ordering and meal planning for overnight respite clients.
Manages the supervision, training, mentoring and development of direct reports.
Develops and monitors daily staff plan, ensuring adequate coverage.
Assists with and participates in special events for clients/family caregivers.
Maintains accurate and confidential electronic client files.
Identifies, minimizes, and manages client risk in accordance with risk management and incident reporting standards, policies, and procedures.
Other duties as required.

QUALIFICATIONS & EDUCATION:

Diploma Community College, Gerontology, Social Services or equivalent
Certification in CPR-Basic Rescuer Level
Valid Ontario driver’s license, use of vehicle and insurance per the Acclaim Health policy

EXPERIENCE & SKILLS:

Minimum 2 to 3 years demonstrated experience working with adults with special needs, frail seniors and cognitively impaired persons and their families.

Effective verbal, written communication and interpersonal skills.
Demonstrated ability to coach and lead staff.
Knowledge and understanding of community resources and the Halton healthcare system.
Strong assessment skills.
Strong customer service skills.
Effective decision-making, problem-solving and organizational skills.
Demonstrated knowledge in quality/risk management.
Proven ability to prioritize and meet deadlines.
Proficient in Microsoft Office and AlayaCare (an asset).
Knowledge and skilled in development of teams and staff development.
Demonstrated ability to take initiative, work independently and collaboratively as a team member.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

This position is an active position requiring the individual to be on site and participate in the supervisory evening/weekend on call rotation. Individual must be able to multi-task and set priorities in order to meet the needs of the program. This position requires computer work. There can be times when concentration can be difficult due to frequent interruptions. There are periods of stress when having to meet very tight deadlines. Client/caregiver interaction is required. Required to assist with client ADL skills and transfers. May be required to wear protective clothing in certain circumstances. Travel is required on occasion.

Must be legally eligible to work in Canada

Acclaim Health is an equal opportunity employer and is actively working towards a more inclusive, diverse and equitable world. We recognize that our work environment is stronger - and our care more effective - when it includes people of equity-seeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status.

Please note - only those applicants selected for interview will be contacted.

Should you require accommodation during the recruitment and selection process, please inform human resources so we can ensure your equal participation in this process

#HP

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More about this job

Responsibilities

The Program Coordinator manages daily respite programming, oversees staff, and ensures the delivery of high-quality, client-centered care for adults with special needs. They are also responsible for conducting client admissions, monitoring service plans, and participating in an on-call supervisory rotation.

Requirements

Candidates must hold a diploma in Gerontology, Social Services, or a related field and possess 2 to 3 years of experience working with frail seniors or cognitively impaired individuals. A valid CPR-Basic Rescuer certification and an Ontario driver’s license are also required.

Skills

Program coordination
Staff supervision
Client assessment
Dementia care
Crisis management
Therapeutic recreation planning
Risk management
Communication
Leadership
Problem-solving
Organizational skills
Customer service
Electronic file management
Team development
Meal planning

Visa sponsorship

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Keywords

Program Coordinator
Respite Services
Adult Day Program
Gerontology
Social Services
CPR
Dementia Care
Risk Management
AlayaCare
Microsoft Office
Client-centered care
Supervision
Staff development
Therapeutic recreation
Incident reporting
Healthcare system
Halton healthcare
ADL
Mobility support
Meal planning

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