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Added 4 months ago
AP
Observability Engineer
Accommodations Plus International
Markham, ON
- $90,000 to $110,000 CAD / year
Scripting & Development: Develop automation workflows using Python, PowerShell, Unix Scripts, and REST APIs, both for in-house tooling and third-party vendor integrations.
Added 3 months ago
D
Market Research and Competitive Intelligence Analyst II [568]
D-Wave
Burnaby, BC
- $73,000 to $100,000 CAD / year
Experience working with dashboards or data visualization tools (e.g., Tableau, Power BI, Python, or similar).
Added 3 months ago
T
Scientifique-chercheur en IA Appliquée /Applied AI Research Scientist
Thales
Montreal, QC
- Full-time
…in Artificial Intelligence eXpertise (cortAIx) collaborating with leading Canadian AI research groups in Montreal and Toronto. With competencies in major industrial markets Thales is…
Added 4 months ago
AS
Applied Scientist, AICE - AI Center of Excellence
Amazon Science
Vancouver, BC
- Full-time
Experience with programming languages such as Python, Java, C++
Added 6 months ago
Ingénieur en Données Géospatiales / Geospatial Data Engineer
Shearwater
Montreal, QC
Strong Python development with scientific computing stack (NumPy, Pandas, SciPy)
Added 4 months ago
AL
Forward Deployed AI Engineer
Arkanis Labs
Remote, Canada
- $120,000 to $200,000 CAD / year
- Full-time
- Remote
Working experience with our common stack: TypeScript and/or Python, Postgres, cloud platforms (AWS/GCP), vector databases.
Added 4 months ago
A
Staff Applied Scientist
Afresh
Remote, Canada
- $169,000 to $252,000 CAD / year
- Full-time
- Remote
Ability to independently deliver high quality software implementations of your solutions in the Python data stack (numpy/torch/pandas/etc). Prior experience with Python is not required.
Added 1 month ago
M
Senior AI Full Stack Developer (Healthcare - SaaS)
Medfar
Montreal, QC
- Full-time
As a Full Stack Developer, you will be part of the AI Platform team, whose goal is to build and evolve the key features that support real-world healthcare workflows. This team works closely…
Added 2 months ago
C
Java Full Stack Developer - VP
Citi
Mississauga, ON
- Full-time
Experience in full stack application development with strong expertise in Python orJava
Added 2 months ago
C
Python Full Stack Developer - VP
Citi
Mississauga, ON
- Full-time
Experience in full stack application development with strong expertise in Python orJava
Added 1 month ago
KG
Gen AI Developer
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
We are looking for an experienced and innovative Generative AI Developer to design, develop, and deploy intelligent AI-driven applications. The ideal candidate should have strong expertise…
Added 5 months ago
M
Manager, Software Engineering - Identity Platform
Marqeta
Remote, Canada
- Full-time
- Remote
…ownership of outcomes, and is comfortable engaging directly with enterprise customers and regulators to resolve complex identity and compliance…
Added 2 months ago
VR
Member of Technical Staff
VSG Recruitment
Remote, Canada
- Full-time
- Remote
Strong programming ability in at least one of Python, Go, Rust, or TypeScript, with the ability to work across languages when required.
Added 4 months ago
HC
Intern Researcher - Multimodal Learning
Huawei Canada
Montreal, Quebec
- Volunteer
Strong AI/ML coding skills in Python; experienced with coding in Pytorch.
Added 1 month ago
P
Toronto Technology Audit & Advisory (Financial Services) Senior Consultant
Protiviti
Toronto, ON
- Full-time
…deepen your abilities to communicate, gain trust, and network with client personnel and professional associates. At the direction of Managers, you may accept responsibility for…
Added 1 month ago
P
Toronto Technology Audit & Advisory (Financial Services) Manager
Protiviti
Toronto, ON
- Full-time
As a Manager, you’ll partner with our clients to solve complex business problems and provide impactful advice and solutions. You’ll develop lasting relationships with client personnel and…
Added 3 months ago
S1
Forward Deployed Engineer
Signal 1
Toronto, ON
- Full-time
Solid backend development skills, with strong programming experience in Python, Java, or similar
Added 3 months ago
C
AVP, Lead AI Engineer
Chubb
Toronto, ON
- Full-time
This role will work closely with regional teams to identify and build production grade foundational capabilities, platform those capabilities to enable rapid operationalization and scale…
Added 5 months ago
D
Senior Data Scientist
DAC
Toronto, Ontario
- Full-time
Expert-level proficiency in statistical programming (Python or R) with ability to write production-quality code
Added 3 months ago
IM
Engineering Manager, Detection
Intuition Machines, Inc.
Remote, Canada
- Contract
- Remote
Extensive experience with Typescript or Python, familiarity with other languages like Rust, Go, or C++
Added 3 months ago
T
Applied AI Research Scientist - Generative and Agentic AI / Scientifique en IA Appliquée- IA Générative et Agentique
Thales
Quebec, QC
- Full-time
…adapt or discard them. They also need to be able to come up with new ideas, present them, challenge them and improve them continuously. The individual must possess deep, hands-on technical…
Added 3 months ago
T
Applied AI Research Scientist – Data Scientist / Scientifique en IA Appliquée – Scientifique de Données
Thales
Quebec, QC
- Full-time
…high-stakes environments. The Data Scientist will collaborate closely with engineers, software developers, and domain experts to leverage data analytics and machine learning techniques that…
Added 4 months ago
DS
Agentic AI Engineer
D3 Security Management Systems
Vancouver, BC
- Full-time
Strong coding skills in Python and/or C#, with solid backend engineering fundamentals.
Added 2 months ago
Senior Machine Learning Engineer
Fitch Group
Toronto, ON
…Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York,…
Added 2 months ago
GD
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
This position will include working with Windows Servers, Networking (routing, VLANs), Microsoft applications, radio secure bearers, voice and data networks, and various automation tools…

Accommodations Plus International

Observability Engineer

Markham, ON, Canada

$90,000 to $110,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $110,000 CAD / year
Posting language: English
Posted: Jun 11, 2026

Original job description

Job Overview

This senior role owns the design, integration, and administration of the AWS cloud-based applications and infrastructure observability toolchain, Datadog, JIRA Service Management (JSM), and xMatters, driving automation and AI-assisted workflows to reduce manual effort and improve operational reliability.

As the technical owner, you will lead the evolution of the observability toolchain across Incident, Change, and Problem Management, ensuring availability SLAs are met for, cybersecurity requirements (including patching) are addressed, and continuous improvement is delivered through scripting, API integration, and Generative AI tooling. The role is focused on leveraging automation to improve teamwork, operational clarity, and effectiveness.

Key Responsibilities

Workflow Design & Implementation: Design and implement complex workflows, automation rules (triggers, conditions, actions), and integrations between Datadog, JSM, and xMatters to optimize Incident, Change, and Problem Management delivery.
Scripting & Development: Develop automation workflows using Python, PowerShell, Unix Scripts, and REST APIs, both for in-house tooling and third-party vendor integrations.
System Administration: Serve as the administrative owner of Datadog, JSM, xMatters, and any in-house observability tools, ensuring availability, functionality, and compliance with cybersecurity requirements.
Collaboration: Partner with product owners, development, QA, support, and business teams to identify operational needs and deliver effective observability toolchain solutions.
Support & Maintenance: Act as the primary technical owner of the observability toolchain, accountable for uptime, incident resolution, patching, and continuous improvement.

Key Skills & Qualifications:

Proven experience with Atlassian products (Jira, Confluence, Bitbucket).
Strong understanding of RESTful APIs, JSON, and data transformation.
Scripting (Python/PowerShell) and integration tool experience.
Problem-solving, analytical, and communication skills.
Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments.
Experience with AI/ML concepts is a plus for advanced roles.

Required Qualifications

5+ years of experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) toolchain integration.
5+ years of experience supporting Change, Incident, and Problem Management function.
5+ years of experience in a Platform, CI/CD, SRE, or Observability role.
Proven hands-on experience with Atlassian (JSM/JIRA), Datadog, and xMatters.
Strong proficiency with Java, RESTful APIs, JSON, and data analytics.
Experience in Java, Python, PowerShell, and/or Unix shell.
Familiarity with ITIL best practices, DevOps, and enterprise IT environments.
Experience with microservices architecture, secure authentication, and performance optimization.
Strong problem-solving skills and ability to navigate ambiguity to define clear solutions.
Excellent verbal and written communication skills.
Strong understanding of Generative AI, AI agents (Agentic AI), and AI-assisted software development practices.
Experience identifying and implementing opportunities where AI can improve engineering productivity, operational efficiency, and customer outcomes.
Demonstrated proficiency with Generative AI and AI-powered development tools, including prompt engineering, AI-assisted coding, workflow automation, and AI-enabled problem solving.
Experience leveraging AI agents and automation frameworks to streamline engineering processes and improve productivity.

Preferred Qualifications

Experience in technical support or service delivery role.
Experience with AI/ML concepts or Gen AI tooling applied to operational automation.
Familiarity with cloud environments (AWS), CI/CD pipelines, and observability tools (OpenTelemetry).
Experience with PINGFederate, SAML, or enterprise identity and access management.
Knowledge of Java, Node.js, or full-stack frameworks in the context of toolchain customization.
Degree in Computer Science, Software Engineering, or a related field - or equivalent practical experience.
Proven experience using AI tools to design, develop, debug, review, and optimize code, scripts, and automation solutions.
Demonstrated proficiency in leveraging Generative AI and AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT) to accelerate software development, troubleshooting, automation, testing, and documentation while maintaining high standards for code quality, security, and reliability.

Education

BSc/BA in Computer Science or Software Engineering or related field.

Position Type and Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, during normal core business hours. Occasional evening and weekend work may be required as job duties demand.

Supervisory Responsibility

None

What’s In it for You

RRSP with employer matching

Paid Time Off
Extended health insurance, LTD, life insurance, and Employee Assistance Program
High-growth oriented environment with results-driven team

Compensation

Good faith annual salary range for this position is $90,000 to $110,000 CAD. Compensation will be commensurate with experience. This position is also eligible for an annual discretionary bonus.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .

ensure smooth technical operations that directly support and enhance the experience of users globally

Apply About employer

More about this job

Responsibilities

The role involves designing and administering the AWS cloud-based observability toolchain, specifically Datadog, JSM, and xMatters. It focuses on driving automation and AI-assisted workflows to optimize incident, change, and problem management processes.

Requirements

Requires over 5 years of experience in ITSM, ITIL, and observability roles with strong proficiency in scripting and REST APIs. Candidates must demonstrate expertise in Generative AI tools and the Atlassian suite to improve operational efficiency.

Skills

Datadog
Jira Service Management
xMatters
Python
PowerShell
RESTful APIs
JSON
Generative AI
ITIL
ITSM
DevOps
CI/CD
AWS
Java
Unix Shell
Microservices Architecture

Benefits

RRSP with employer matching
Paid Time Off
Extended health insurance
LTD
Life insurance
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Observability
Datadog
Jira Service Management
xMatters
AWS
Python
PowerShell
Java
REST API
JSON
Generative AI
Agentic AI
Prompt Engineering
ITIL
ITSM
DevOps
CI/CD
SRE
Microservices
OpenTelemetry
PingFederate
SAML
Identity and Access Management
Incident Management
Change Management
Problem Management
GitHub Copilot
Microsoft Copilot
ChatGPT
Unix Scripts

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