Jobs in Canada

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Added 3 months ago
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Senior Data Engineer
OMERS
Toronto, ON · Head Office Toronto
- $86,000 to $130,000 CAD / year
- Full-time
As a key member of the Software Engineering team, the Senior Data Engineer will be hands-on across the full data solution delivery lifecycle, leading the design, development, deployment,…
Added 4 months ago
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Senior Software Engineer - Backend
Evertz
Burlington, Ontario
- Full-time
As a Senior Software Engineer, you will combine strong software engineering fundamentals with modern AI-assisted development practices. You will work on the evertz.io microservices and…
Added 4 months ago
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Senior Software Engineer, Agents
Klue
Vancouver, British Columbia
- $140,000 to $196,000 CAD / year
- Full-time
We're looking for a Senior Software Engineer to join our team in Vancouver, someone excited to build and optimize state-of-the-art LLM-powered agents at scale. You'll bring a builder's…
Added 3 months ago
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Senior Data Engineer
ShyftLabs
Toronto, ON
- Full-time
ShyftLabs is seeking an experienced Senior / Lead Data Engineer to lead the design, architecture, and delivery of enterprise-scale data platforms for Fortune 500 organizations. This is a…
Added 5 months ago
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Senior Automation Engineer
Tubi
Toronto, Ontario
- Full-time
We are looking for a talented Automation Engineer to join our Automation Engineering team in Toronto. In this role, you will be responsible for designing and implementing automated tests…
Added 5 months ago
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Senior AI Software Engineer
iManage
Toronto, Ontario
- Full-time
Being a Senior AI Software Engineer at iManage Means
Added 3 months ago
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Senior Consultant, Migration Engineer
BDO
Toronto, ON
- $84,000 to $128,000 CAD / year
- Full-time
At BDO, our purpose is helping people thrive. As a Senior Consultant, Migration Engineer, you will join a growing team focused on helping organizations modernize their technology…
Added 3 months ago
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Sr Associate Software Engineer - Applied AI
Amgen
Burnaby, BC
- Full-time
As a Sr Associate Software Engineer, you will be an integral member of the Applied AI – AI Productivity/Custom GPT Solutions Practice team, which empowers Amgen teams and staff members to…
Added 3 months ago
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Principal Software Development Engineer - Applied AI
Wagepoint
Remote, Canada
- $200,000 to $220,000 CAD / year
- Full-time
- Remote
We’re looking for a talented Principal Software Development Engineer - Applied AI, who enjoys tackling hard problems and wants to create meaningful impact for small businesses across…
Added 3 months ago
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Tech Lead - ToolHound
Beacon Software
Remote, Canada
- Full-time
- Remote
…for ToolHound, a mature, profitable tool-and-asset-management platform used by industrial, construction, energy, and manufacturing customers to track where every tool and asset is, who has…
Added 3 months ago
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Senior Software Developer, API Platform
Miovision
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
Miovision is building the future of smart transportation, and our Platform Engineering team provides the core infrastructure that connects our entire product ecosystem. We are looking for a…
Added 2 months ago
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RF System Verification Engineer
Actalent
Sainte-Anne-de-Bellevue, QC
- Contract
…approximately 30 engineers supporting payload V&V, AIT, RF support, and platform/satellite verification activities. The immediate priority is to add payload-focused resources, including one…
Added 5 months ago
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Senior Software Engineer
Epoch
Canada
- Full-time
Epoch is a comprehensive platform designed for people teams to efficiently create, promote, and measure internal events and programs. By automating workflows and providing valuable…
Added 5 months ago
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DevOps Engineer
LanceSoft, Inc.
Montreal, Quebec
- Contract
The Senior DevOps & Python Platform Engineer designs, builds, and operates highly available enterprise content management platforms supporting both Application Enterprise Content Management…
Added 5 months ago
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Senior Engineer QA
ecobee
Toronto, Ontario
- Full-time
Our Embedded QA team is looking for a Senior QA Engineer to work within the Device Platform group. You’ll work closely with the Product Stakeholders, Firmware Developers, Hardware…
Added 5 months ago
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Senior Back End Engineer (Data Platform)
Forma.ai
Toronto, Ontario
- $150,000 to $190,000 CAD / year
- Full-time
As a Senior Engineer, Data Platform, you are expected to operate with strong ownership and sound technical judgment. This includes identifying risks in the work you own, surfacing edge…
Added 3 months ago
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Senior Digital Twin Engineer (NVIDIA Omniverse / OpenUSD
Arcadion
Ottawa, ON
- Contract
Seniority: Senior (6+ years in real-time 3D / simulation; Omniverse experience essential) Team fit: Owns the 3D twin platform; works alongside your existing cloud, AI, and frontend…
Added 4 months ago
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Senior Backend & Infrastructure Engineer
Scispot
Canada
- Full-time
We are looking for a senior backend and infrastructure engineer who treats production as a product.
Added 2 months ago
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Senior Software Engineer
ecobee
Toronto, ON
- Full-time
…savings for customers. At the heart of this is the Energy Control Platform (ECP), ecobee's API platform that enables utility partners to create and manage demand response and grid…
Added 5 months ago
AT
ead Full Stack Developer (C# / .NET Core / Azure)
Aarorn Technologies Inc
Toronto, Ontario
- Contract
Must have development experience in Azure Integration Services
Added 2 months ago
Senior Platform Engineer - AI Platforms & Deployment - Landmark
Halliburton
Calgary, AB
This role sits at the intersection of software engineering, infrastructure engineering, AI platform operations, and DevOps. You will help define how applications move from development to…
Added 2 months ago
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Senior Airborne Platform Automation Test Engineer III
Gogo
Ottawa, ON
- Full-time
As a key member of the Gogo Business Aviation engineering team, the Automation Test Engineer will be responsible for quality assurance and testing of software associated with embedded Linux…
Added 5 months ago
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Senior Platform Engineer, AI
RAVL
Toronto, Ontario
- Full-time
We’re growing our engineering team and hiring AI Platform Engineers to build next-generation AI systems across clients. This includes developing GenAI platforms, enabling agent-based…
Added 5 months ago
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Platform Engineer, Machine Learning
RAVL
Toronto, Ontario
- Full-time
We’re hiring Senior ML Platform Engineers (Contract) to contribute to building and scaling machine learning platforms across a range of client engagements. This work includes developing ML…
Added 5 months ago
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Observability Engineer
Accommodations Plus International
Markham, ON
- $90,000 to $110,000 CAD / year
This senior role owns the design, integration, and administration of the AWS cloud-based applications and infrastructure observability toolchain, Datadog, JIRA Service Management (JSM), and…

Accommodations Plus International

Observability Engineer

Markham, ON, Canada

$90,000 to $110,000 CAD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $110,000 CAD / year
Posting language: English
Posted: Jun 11, 2026

Original job description

Job Overview

This senior role owns the design, integration, and administration of the AWS cloud-based applications and infrastructure observability toolchain, Datadog, JIRA Service Management (JSM), and xMatters, driving automation and AI-assisted workflows to reduce manual effort and improve operational reliability.

As the technical owner, you will lead the evolution of the observability toolchain across Incident, Change, and Problem Management, ensuring availability SLAs are met for, cybersecurity requirements (including patching) are addressed, and continuous improvement is delivered through scripting, API integration, and Generative AI tooling. The role is focused on leveraging automation to improve teamwork, operational clarity, and effectiveness.

Key Responsibilities

Workflow Design & Implementation: Design and implement complex workflows, automation rules (triggers, conditions, actions), and integrations between Datadog, JSM, and xMatters to optimize Incident, Change, and Problem Management delivery.
Scripting & Development: Develop automation workflows using Python, PowerShell, Unix Scripts, and REST APIs, both for in-house tooling and third-party vendor integrations.
System Administration: Serve as the administrative owner of Datadog, JSM, xMatters, and any in-house observability tools, ensuring availability, functionality, and compliance with cybersecurity requirements.
Collaboration: Partner with product owners, development, QA, support, and business teams to identify operational needs and deliver effective observability toolchain solutions.
Support & Maintenance: Act as the primary technical owner of the observability toolchain, accountable for uptime, incident resolution, patching, and continuous improvement.

Key Skills & Qualifications:

Proven experience with Atlassian products (Jira, Confluence, Bitbucket).
Strong understanding of RESTful APIs, JSON, and data transformation.
Scripting (Python/PowerShell) and integration tool experience.
Problem-solving, analytical, and communication skills.
Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments.
Experience with AI/ML concepts is a plus for advanced roles.

Required Qualifications

5+ years of experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) toolchain integration.
5+ years of experience supporting Change, Incident, and Problem Management function.
5+ years of experience in a Platform, CI/CD, SRE, or Observability role.
Proven hands-on experience with Atlassian (JSM/JIRA), Datadog, and xMatters.
Strong proficiency with Java, RESTful APIs, JSON, and data analytics.
Experience in Java, Python, PowerShell, and/or Unix shell.
Familiarity with ITIL best practices, DevOps, and enterprise IT environments.
Experience with microservices architecture, secure authentication, and performance optimization.
Strong problem-solving skills and ability to navigate ambiguity to define clear solutions.
Excellent verbal and written communication skills.
Strong understanding of Generative AI, AI agents (Agentic AI), and AI-assisted software development practices.
Experience identifying and implementing opportunities where AI can improve engineering productivity, operational efficiency, and customer outcomes.
Demonstrated proficiency with Generative AI and AI-powered development tools, including prompt engineering, AI-assisted coding, workflow automation, and AI-enabled problem solving.
Experience leveraging AI agents and automation frameworks to streamline engineering processes and improve productivity.

Preferred Qualifications

Experience in technical support or service delivery role.
Experience with AI/ML concepts or Gen AI tooling applied to operational automation.
Familiarity with cloud environments (AWS), CI/CD pipelines, and observability tools (OpenTelemetry).
Experience with PINGFederate, SAML, or enterprise identity and access management.
Knowledge of Java, Node.js, or full-stack frameworks in the context of toolchain customization.
Degree in Computer Science, Software Engineering, or a related field - or equivalent practical experience.
Proven experience using AI tools to design, develop, debug, review, and optimize code, scripts, and automation solutions.
Demonstrated proficiency in leveraging Generative AI and AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT) to accelerate software development, troubleshooting, automation, testing, and documentation while maintaining high standards for code quality, security, and reliability.

Education

BSc/BA in Computer Science or Software Engineering or related field.

Position Type and Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, during normal core business hours. Occasional evening and weekend work may be required as job duties demand.

Supervisory Responsibility

None

What’s In it for You

RRSP with employer matching

Paid Time Off
Extended health insurance, LTD, life insurance, and Employee Assistance Program
High-growth oriented environment with results-driven team

Compensation

Good faith annual salary range for this position is $90,000 to $110,000 CAD. Compensation will be commensurate with experience. This position is also eligible for an annual discretionary bonus.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .

ensure smooth technical operations that directly support and enhance the experience of users globally

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The role involves designing and administering the AWS cloud-based observability toolchain, specifically Datadog, JSM, and xMatters. It focuses on driving automation and AI-assisted workflows to optimize incident, change, and problem management processes.

Requirements

Requires over 5 years of experience in ITSM, ITIL, and observability roles with strong proficiency in scripting and REST APIs. Candidates must demonstrate expertise in Generative AI tools and the Atlassian suite to improve operational efficiency.

Skills

Datadog
Jira Service Management
xMatters
Python
PowerShell
RESTful APIs
JSON
Generative AI
ITIL
ITSM
DevOps
CI/CD
AWS
Java
Unix Shell
Microservices Architecture

Benefits

RRSP with employer matching
Paid Time Off
Extended health insurance
LTD
Life insurance
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Observability
Datadog
Jira Service Management
xMatters
AWS
Python
PowerShell
Java
REST API
JSON
Generative AI
Agentic AI
Prompt Engineering
ITIL
ITSM
DevOps
CI/CD
SRE
Microservices
OpenTelemetry
PingFederate
SAML
Identity and Access Management
Incident Management
Change Management
Problem Management
GitHub Copilot
Microsoft Copilot
ChatGPT
Unix Scripts

Seniority

Senior

Perks

Generous paid time off
Retirement plan
Performance bonus
Wellness program

Tools

Datadog
JIRA Service Management
xMatters
Jira
Confluence
Bitbucket
Python
PowerShell
AWS

Languages

English

Fields of study

Computer Science
Software Engineering

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Work requirements

Jobs in Canada