Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 5 months ago
R
Principal Platform Engineer, Machine Learning
RAVL
Toronto, Ontario
- Full-time
Added 5 months ago
R
Platform Engineer, Machine Learning
RAVL
Toronto, Ontario
- Full-time
Added 5 months ago
R
Senior Disaster Recovery Specialist
RAVL
Toronto, Ontario
- $120,000 to $160,000 CAD / year
- Full-time
Added 5 months ago
R
Data Engineer
RAVL
Toronto, Ontario
- Full-time
As a Data Engineer at RAVL, you’ll design, build, and operate the data pipelines and platforms that power decision-making for modern organizations. You’ll bring curiosity, technical depth,…
Added 5 months ago
EC
DV - Staff (+) Verification Engineer - AMS modeling
Eliyan Corporation
Toronto, Ontario · Greater Toronto Area, Canada
- Full-time
Join the leading chiplet startup! As an Eliyan Verification Engineer , you will be working at a fast-paced early-stage startup creating technologies that fuel tomorrow's chiplet-based…
Added 3 months ago
NF
Data Quality Engineer (Contract)
Northbridge Financial Corporation
Toronto, ON
- Full-time
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 3 months ago
TA
Forward Deployed Engineer (Generative AI)
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Tiger Analytics is looking for experienced Forward Deployment Engineer (Generative AI) with Gen AI experience to join our fast-growing advanced analytics consulting firm. Our employees…
Added 3 months ago
TA
Gen AI Engineer
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Tiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower…
Added 5 months ago
AP
Observability Engineer
Accommodations Plus International
Markham, ON
- $90,000 to $110,000 CAD / year
Strong proficiency with Java, RESTful APIs, JSON, and data analytics.
Added 4 months ago
R
Senior Staff Software Engineer, Platform
Rippling
Toronto, ON
- $201,000 to $335,000 CAD / year
We're hiring a Senior Staff Engineer to help define the future of Rippling's core platform and AI infrastructure. This is a rare opportunity to work on foundational systems that sit at the…
Added 2 months ago
Senior Associate Engineer, Security Platforms Engineering Support
Scotiabank
Toronto, ON
Added 2 months ago
C
VP Senior Applied AI Full-Stack Engineer
Citi
Mississauga, ON
- Full-time
…GitHub Copilot) and the ability to write structured prompts and engineer high-quality context (schemas, API specs) for AI…
Added 3 months ago
Software Development Engineer, S3 Index Control Plane
Amazon
Vancouver, BC
…lives of consumers better daily. As a Software Development Engineer in S3, you get to deliver these capabilities and delight our customers through teams of talented engineers and…
Added 3 months ago
FM
Cloud Architect Engineer
Federal Mfg
Oakville, ON · CA ON Oakville
- Full-time
We're looking for a Cloud Architect & Engineer to lead the technical design and implementation of our cloud-based products. You'll have significant influence over how our products are…
Added 3 months ago
WT
Manager Software Development, Observability Platform
Wealthsimple Technologies
Remote, Canada
- Full-time
- Remote
The Observability Platform team exists to make production legible to every engineer and AI agent at Wealthsimple, on their first day and every day after. Every request, job, and user action…
Added 3 months ago
Software Development Engineer - Supply Chain Optimization Tech, Inbound Systems
Amazon
Toronto, ON
We are looking for an experienced, results-oriented Software Development Engineer capable of building and operating scalable, reliable software for Amazon's inventory transfer systems. The…
Added 6 months ago
Ingénieur Logiciel en Autonomie / Autonomy Software Engineer
Shearwater
Montreal, QC
Added 6 months ago
Ingénieur en Données Géospatiales / Geospatial Data Engineer
Shearwater
Montreal, QC
Added 5 months ago
EC
Member of Technical Staff, Small Language Models
E+E Consulting
Montreal, QC
- Full-time
A research engineer first. Engineers here do research. Researchers here do engineering.
Added 6 months ago
HC
Research Engineer - Agentic Software Systems Engineering
Huawei Canada
Markham, Ontario
- Full-time
Huawei Canada has an immediate permanent opening for a Research Engineer.
Added 5 months ago
AL
Forward Deployed AI Engineer
Arkanis Labs
Remote, Canada
- $120,000 to $200,000 CAD / year
- Full-time
- Remote
Forward deployed means you're embedded. You'll sit inside a client's team as the engineer who takes an ambiguous business problem and turns it into a working, maintainable production…
Added 5 months ago
C
Apps Development Sr Manager - Vice President
Citi
Mississauga, Ontario
- Full-time
The Senior DevOps Engineer must be an experienced hands-on engineer passionate about solving complex infrastructure and automation challenges.
Added 5 months ago
C
JavaScript Engineer
Codelynks
Cochin, Saskatchewan
- Full-time
Must Have skills
Added 5 months ago
C
AI/ML Test Engineer
Codelynks
Cochin, Saskatchewan
- Full-time
Must Have skills
Added 5 months ago
C
Generative AI Engineer
Codelynks
Cochin, Saskatchewan
- Full-time
Must Have skills

Accommodations Plus International

Observability Engineer

Markham, ON, Canada

$90,000 to $110,000 CAD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $110,000 CAD / year
Posting language: English
Posted: Jun 11, 2026

Original job description

Job Overview

This senior role owns the design, integration, and administration of the AWS cloud-based applications and infrastructure observability toolchain, Datadog, JIRA Service Management (JSM), and xMatters, driving automation and AI-assisted workflows to reduce manual effort and improve operational reliability.

As the technical owner, you will lead the evolution of the observability toolchain across Incident, Change, and Problem Management, ensuring availability SLAs are met for, cybersecurity requirements (including patching) are addressed, and continuous improvement is delivered through scripting, API integration, and Generative AI tooling. The role is focused on leveraging automation to improve teamwork, operational clarity, and effectiveness.

Key Responsibilities

Workflow Design & Implementation: Design and implement complex workflows, automation rules (triggers, conditions, actions), and integrations between Datadog, JSM, and xMatters to optimize Incident, Change, and Problem Management delivery.
Scripting & Development: Develop automation workflows using Python, PowerShell, Unix Scripts, and REST APIs, both for in-house tooling and third-party vendor integrations.
System Administration: Serve as the administrative owner of Datadog, JSM, xMatters, and any in-house observability tools, ensuring availability, functionality, and compliance with cybersecurity requirements.
Collaboration: Partner with product owners, development, QA, support, and business teams to identify operational needs and deliver effective observability toolchain solutions.
Support & Maintenance: Act as the primary technical owner of the observability toolchain, accountable for uptime, incident resolution, patching, and continuous improvement.

Key Skills & Qualifications:

Proven experience with Atlassian products (Jira, Confluence, Bitbucket).
Strong understanding of RESTful APIs, JSON, and data transformation.
Scripting (Python/PowerShell) and integration tool experience.
Problem-solving, analytical, and communication skills.
Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments.
Experience with AI/ML concepts is a plus for advanced roles.

Required Qualifications

5+ years of experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) toolchain integration.
5+ years of experience supporting Change, Incident, and Problem Management function.
5+ years of experience in a Platform, CI/CD, SRE, or Observability role.
Proven hands-on experience with Atlassian (JSM/JIRA), Datadog, and xMatters.
Strong proficiency with Java, RESTful APIs, JSON, and data analytics.
Experience in Java, Python, PowerShell, and/or Unix shell.
Familiarity with ITIL best practices, DevOps, and enterprise IT environments.
Experience with microservices architecture, secure authentication, and performance optimization.
Strong problem-solving skills and ability to navigate ambiguity to define clear solutions.
Excellent verbal and written communication skills.
Strong understanding of Generative AI, AI agents (Agentic AI), and AI-assisted software development practices.
Experience identifying and implementing opportunities where AI can improve engineering productivity, operational efficiency, and customer outcomes.
Demonstrated proficiency with Generative AI and AI-powered development tools, including prompt engineering, AI-assisted coding, workflow automation, and AI-enabled problem solving.
Experience leveraging AI agents and automation frameworks to streamline engineering processes and improve productivity.

Preferred Qualifications

Experience in technical support or service delivery role.
Experience with AI/ML concepts or Gen AI tooling applied to operational automation.
Familiarity with cloud environments (AWS), CI/CD pipelines, and observability tools (OpenTelemetry).
Experience with PINGFederate, SAML, or enterprise identity and access management.
Knowledge of Java, Node.js, or full-stack frameworks in the context of toolchain customization.
Degree in Computer Science, Software Engineering, or a related field - or equivalent practical experience.
Proven experience using AI tools to design, develop, debug, review, and optimize code, scripts, and automation solutions.
Demonstrated proficiency in leveraging Generative AI and AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT) to accelerate software development, troubleshooting, automation, testing, and documentation while maintaining high standards for code quality, security, and reliability.

Education

BSc/BA in Computer Science or Software Engineering or related field.

Position Type and Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, during normal core business hours. Occasional evening and weekend work may be required as job duties demand.

Supervisory Responsibility

None

What’s In it for You

RRSP with employer matching

Paid Time Off
Extended health insurance, LTD, life insurance, and Employee Assistance Program
High-growth oriented environment with results-driven team

Compensation

Good faith annual salary range for this position is $90,000 to $110,000 CAD. Compensation will be commensurate with experience. This position is also eligible for an annual discretionary bonus.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .

ensure smooth technical operations that directly support and enhance the experience of users globally

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The role involves designing and administering the AWS cloud-based observability toolchain, specifically Datadog, JSM, and xMatters. It focuses on driving automation and AI-assisted workflows to optimize incident, change, and problem management processes.

Requirements

Requires over 5 years of experience in ITSM, ITIL, and observability roles with strong proficiency in scripting and REST APIs. Candidates must demonstrate expertise in Generative AI tools and the Atlassian suite to improve operational efficiency.

Skills

Datadog
Jira Service Management
xMatters
Python
PowerShell
RESTful APIs
JSON
Generative AI
ITIL
ITSM
DevOps
CI/CD
AWS
Java
Unix Shell
Microservices Architecture

Benefits

RRSP with employer matching
Paid Time Off
Extended health insurance
LTD
Life insurance
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Observability
Datadog
Jira Service Management
xMatters
AWS
Python
PowerShell
Java
REST API
JSON
Generative AI
Agentic AI
Prompt Engineering
ITIL
ITSM
DevOps
CI/CD
SRE
Microservices
OpenTelemetry
PingFederate
SAML
Identity and Access Management
Incident Management
Change Management
Problem Management
GitHub Copilot
Microsoft Copilot
ChatGPT
Unix Scripts

Report this job

Work requirements

Jobs in Canada