Jobs in Canada

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Added 4 months ago
E
Senior Fullstack Engineer (Node. js)
Experity
Chiasson Office, NB
- Full-time
The Technical Lead will lead and mentor cross-functional engineering teams, promoting a culture of continuous improvement and innovation. Collaborate with the architecture team to design…
Added 3 months ago
M
Senior Software Developer, API Platform
Miovision
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
…entire product ecosystem. We are looking for a Senior Software Developer to lead the technical execution of our unified API gateway; the high-speed express lane that powers everything from…
Added 5 months ago
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Senior Manager, Data Engineering
ecobee
Toronto, Ontario
- Full-time
As a Senior Engineering Manager in Data Engineering, you will lead a team of data engineers to build out our next generation Data Platform. With their support, you'll be responsible for…
Added 2 months ago
Senior Platform Engineer - AI Platforms & Deployment - Landmark
Halliburton
Calgary, AB
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop…
Added 5 months ago
AP
Observability Engineer
Accommodations Plus International
Markham, ON
- $90,000 to $110,000 CAD / year
As the technical owner, you will lead the evolution of the observability toolchain across Incident, Change, and Problem Management, ensuring availability SLAs are met for, cybersecurity…
Added 5 months ago
C
Staff Software Engineer
Clutch
Toronto, Ontario
- $205,000 CAD / year
- Full-time
Clutch is seeking a Staff Software Engineer / Engineering Lead to drive technical excellence, deliver complex solutions, and shape the future of our platform. This role requires leadership…
Added 5 months ago
P
Forward Deployed Engineer - Remote Canada
Pulsora
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
Lead complex enterprise deployments and implementations of the Pulsora platform for global customers
Added 4 months ago
M
Principal Software Engineer
Morningstar
Toronto, ON
- Full-time
Location: Toronto, ON (Hybrid-4 days in Office)
Added 2 months ago
C
Gen AI Python Developer - Assistant Vice President
Citi
Mississauga, ON
- Full-time
We are looking for a Python Developer (Applications Development Sr Programmer Analyst - C12) with hands-on experience developing Gen AI solutions. As a developer, you will leverage your…
Added 2 months ago
Senior Software Test Engineer
Coursera
Toronto, ON
Research and identify AI augmented agentic solutions and lead large-scale test automation initiatives
Added 5 months ago
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Senior Software Engineer
Clutch
Toronto, Ontario
- $160,000 to $200,000 CAD / year
- Full-time
Lead the full development lifecycle of projects, from planning to development, testing, and maintenance
Added 3 months ago
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Engineering Lead, Quality
Vancity
Toronto, ON · Vancouver, BC
- $113,000 to $153,000 CAD / year
- Full-time
As a Engineering Lead, Quality, you will play a senior technical role responsible for ensuring the quality, reliability, and performance of member-facing platforms through hands-on…
Added 4 months ago
PI
Implementation Specialist – Senior Linux and Cloud Engineer
PureLogic IT Solutions
Ottawa, ON
- Full-time
Lead the planning and technical execution of client engagements, ensuring projects are delivered on time and aligned with client requirements.
Added 6 months ago
ES
DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, British Columbia
- Full-time
Automation & Innovation: Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.
Added 6 months ago
C
Senior Software Engineer
Clutch
Toronto, Ontario
- $160,000 to $200,000 CAD / year
- Full-time
Lead the full development lifecycle of projects, from planning to development, testing, and maintenance
Added 2 months ago
P
AI Engineer - Canada
Pulsora
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
We are seeking a highly skilled and experienced AI/ML Developer to join our team. The ideal candidate will be a specialist in the rapidly evolving field of Large Language Models (LLMs) and…
Added 2 months ago
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Senior Cloud Engineer - Google Cloud Platform (GCP)
BDO
Toronto, ON
- $84,000 to $128,000 CAD / year
- Full-time
Lead the installation, upgrades and integration of the current and future Kubernetes platform(s), technologies and tools.
Added 6 months ago
S
Software Architect - AI Accelerated Engineering Lead / Architecte Logiciel
Slalom
Montreal, Quebec
- Full-time
Développement accéléré par l’IA : utilisation quotidienne d’IDEs agentiques et d’outils avancés (ex. GitHub Copilot, Cursor, Claude Code) au-delà des interfaces de chat basiques.
Added 2 months ago
EC
Senior SDET (IC4) - Senior Software Engineer in Test
Emburse Chrome River
Toronto, ON
- Full-time
Drive and lead test automation projects and architecture improvements and refactoring to improve test reliability, maintainability and performance
Added 2 months ago
OS
Senior Associate, Analytics Solutions - Technology Services Group
Optimus SBR
Toronto, ON
- Full-time
…Services Group is an exciting, transformative opportunity to lead meaningful projects across diverse industries, shaping the future of technology and digital transformation. If you’re…
Added 2 months ago
M
Senior AI Engineer
Mastercard
Vancouver, BC
- Full-time
…will independently build and ship agent-based applications and developer tooling, and partner with data science counterparts and engineering partners to take proofs of concept from…
Added 7 months ago
Q
Senior DevOps
Quartermaster
Toronto, Ontario
- $160,000 to $215,000 CAD / year
- Full-time
Working closely with product, design, and engineering teams, the developer drives architecture decisions, leads technical implementation, and mentors others on best practices. They balance…
Added 3 months ago
Senior Manager, Grid Modeling
Breakthrough Energy
Quinte West, Ontario
Lead targeted efforts to help anchor partners - utilities, grid operators, consultancies - move pilot or production planning workflows onto open-source tools, identifying what is missing…
Added 2 months ago
RB
Senior Full Stack Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
As a senior software developer, you will work as a part of an agile team to develop automation. We are looking for diverse backgrounds and experience, with a deep understanding of software…
Added 2 months ago
R
Senior Full Stack Engineer
RBC
Toronto, ON
- Full-time
As a senior software developer, you will work as a part of an agile team to develop automation. We are looking for diverse backgrounds and experience, with a deep understanding of software…

Accommodations Plus International

Observability Engineer

Markham, ON, Canada

$90,000 to $110,000 CAD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $110,000 CAD / year
Posting language: English
Posted: Jun 11, 2026

Original job description

Job Overview

This senior role owns the design, integration, and administration of the AWS cloud-based applications and infrastructure observability toolchain, Datadog, JIRA Service Management (JSM), and xMatters, driving automation and AI-assisted workflows to reduce manual effort and improve operational reliability.

As the technical owner, you will lead the evolution of the observability toolchain across Incident, Change, and Problem Management, ensuring availability SLAs are met for, cybersecurity requirements (including patching) are addressed, and continuous improvement is delivered through scripting, API integration, and Generative AI tooling. The role is focused on leveraging automation to improve teamwork, operational clarity, and effectiveness.

Key Responsibilities

Workflow Design & Implementation: Design and implement complex workflows, automation rules (triggers, conditions, actions), and integrations between Datadog, JSM, and xMatters to optimize Incident, Change, and Problem Management delivery.
Scripting & Development: Develop automation workflows using Python, PowerShell, Unix Scripts, and REST APIs, both for in-house tooling and third-party vendor integrations.
System Administration: Serve as the administrative owner of Datadog, JSM, xMatters, and any in-house observability tools, ensuring availability, functionality, and compliance with cybersecurity requirements.
Collaboration: Partner with product owners, development, QA, support, and business teams to identify operational needs and deliver effective observability toolchain solutions.
Support & Maintenance: Act as the primary technical owner of the observability toolchain, accountable for uptime, incident resolution, patching, and continuous improvement.

Key Skills & Qualifications:

Proven experience with Atlassian products (Jira, Confluence, Bitbucket).
Strong understanding of RESTful APIs, JSON, and data transformation.
Scripting (Python/PowerShell) and integration tool experience.
Problem-solving, analytical, and communication skills.
Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments.
Experience with AI/ML concepts is a plus for advanced roles.

Required Qualifications

5+ years of experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) toolchain integration.
5+ years of experience supporting Change, Incident, and Problem Management function.
5+ years of experience in a Platform, CI/CD, SRE, or Observability role.
Proven hands-on experience with Atlassian (JSM/JIRA), Datadog, and xMatters.
Strong proficiency with Java, RESTful APIs, JSON, and data analytics.
Experience in Java, Python, PowerShell, and/or Unix shell.
Familiarity with ITIL best practices, DevOps, and enterprise IT environments.
Experience with microservices architecture, secure authentication, and performance optimization.
Strong problem-solving skills and ability to navigate ambiguity to define clear solutions.
Excellent verbal and written communication skills.
Strong understanding of Generative AI, AI agents (Agentic AI), and AI-assisted software development practices.
Experience identifying and implementing opportunities where AI can improve engineering productivity, operational efficiency, and customer outcomes.
Demonstrated proficiency with Generative AI and AI-powered development tools, including prompt engineering, AI-assisted coding, workflow automation, and AI-enabled problem solving.
Experience leveraging AI agents and automation frameworks to streamline engineering processes and improve productivity.

Preferred Qualifications

Experience in technical support or service delivery role.
Experience with AI/ML concepts or Gen AI tooling applied to operational automation.
Familiarity with cloud environments (AWS), CI/CD pipelines, and observability tools (OpenTelemetry).
Experience with PINGFederate, SAML, or enterprise identity and access management.
Knowledge of Java, Node.js, or full-stack frameworks in the context of toolchain customization.
Degree in Computer Science, Software Engineering, or a related field - or equivalent practical experience.
Proven experience using AI tools to design, develop, debug, review, and optimize code, scripts, and automation solutions.
Demonstrated proficiency in leveraging Generative AI and AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT) to accelerate software development, troubleshooting, automation, testing, and documentation while maintaining high standards for code quality, security, and reliability.

Education

BSc/BA in Computer Science or Software Engineering or related field.

Position Type and Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, during normal core business hours. Occasional evening and weekend work may be required as job duties demand.

Supervisory Responsibility

None

What’s In it for You

RRSP with employer matching

Paid Time Off
Extended health insurance, LTD, life insurance, and Employee Assistance Program
High-growth oriented environment with results-driven team

Compensation

Good faith annual salary range for this position is $90,000 to $110,000 CAD. Compensation will be commensurate with experience. This position is also eligible for an annual discretionary bonus.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .

ensure smooth technical operations that directly support and enhance the experience of users globally

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The role involves designing and administering the AWS cloud-based observability toolchain, specifically Datadog, JSM, and xMatters. It focuses on driving automation and AI-assisted workflows to optimize incident, change, and problem management processes.

Requirements

Requires over 5 years of experience in ITSM, ITIL, and observability roles with strong proficiency in scripting and REST APIs. Candidates must demonstrate expertise in Generative AI tools and the Atlassian suite to improve operational efficiency.

Skills

Datadog
Jira Service Management
xMatters
Python
PowerShell
RESTful APIs
JSON
Generative AI
ITIL
ITSM
DevOps
CI/CD
AWS
Java
Unix Shell
Microservices Architecture

Benefits

RRSP with employer matching
Paid Time Off
Extended health insurance
LTD
Life insurance
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Observability
Datadog
Jira Service Management
xMatters
AWS
Python
PowerShell
Java
REST API
JSON
Generative AI
Agentic AI
Prompt Engineering
ITIL
ITSM
DevOps
CI/CD
SRE
Microservices
OpenTelemetry
PingFederate
SAML
Identity and Access Management
Incident Management
Change Management
Problem Management
GitHub Copilot
Microsoft Copilot
ChatGPT
Unix Scripts

Seniority

Senior

Perks

Generous paid time off
Retirement plan
Performance bonus
Wellness program

Tools

Datadog
JIRA Service Management
xMatters
Jira
Confluence
Bitbucket
Python
PowerShell
AWS

Languages

English

Fields of study

Computer Science
Software Engineering

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Work requirements

Jobs in Canada