Jobs in Canada

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Added 4 months ago
SS
Software Quality Engineer, AVP
State Street
Toronto, ON
- Full-time
Experience in using CI/CD pipelines and tools such as Jenkins, GitHub Actions, or Azure DevOps
Added 2 months ago
Modern Workplace Engineer - Intune & Endpoint Management
Scotiabank
Toronto, ON · Scarborough, ON
Familiarity with CI/CD pipelines, GitHub, and Azure DevOps.
Added 3 months ago
A
Sr Associate Software Engineer - Applied AI
Amgen
Burnaby, BC
- Full-time
As a Sr Associate Software Engineer, you will be an integral member of the Applied AI – AI Productivity/Custom GPT Solutions Practice team, which empowers Amgen teams and staff members to…
Added 3 months ago
M
Senior Software Developer, API Platform
Miovision
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
As a Senior Modern Software Engineer, you will sit at the intersection of Context, AI, and Core Engineering - combining deep domain understanding and business value alignment with AI-first…
Added 5 months ago
LI
DevOps Engineer
LanceSoft, Inc.
Montreal, Quebec
- Contract
The Senior DevOps & Python Platform Engineer designs, builds, and operates highly available enterprise content management platforms supporting both Application Enterprise Content Management…
Added 4 months ago
TS
Automated Software Test Engineer
T-Rex Solutions
Remote, Canada
- $95,000 to $145,000 CAD / year
- Full-time
- Remote
T-Rex Solutions is seeking an Automated Software Test Engineer to support the development of products using cutting edge technologies as part of a large modernization effort supporting the…
Added 2 months ago
A
CCaaS Engineer
Accenture
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
A hands-on CCaaS Engineer with deep technical expertise in Amazon Connect and Google Cloud Contact Center AI (CCAI). You are passionate about building scalable, intelligent customer…
Added 2 months ago
OT
Développeur en Automatisation Assurance Qualité / Quality Assurance Automation Developer
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
Connaissance des outils de gestion de versions et de pratique DevOps, notamment Git, GitLab, GitHub, Jenkins ou des plateformes CI/CD équivalentes.
Added 2 months ago
Senior Platform Engineer - AI Platforms & Deployment - Landmark
Halliburton
Calgary, AB
Terraform, Ansible, Argo CD, Flux, GitHub Actions, Azure DevOps Pipelines
Added 5 months ago
R
Data Engineer
RAVL
Toronto, Ontario
- Full-time
CI/CD & Automation: GitHub Actions, Jenkins, or Azure DevOps for data workflows
Added 5 months ago
R
Software Engineer
RAVL
Toronto, Ontario
- Full-time
Build & Deployment: CI/CD (GitHub Actions, Azure DevOps, Jenkins), Docker, Kubernetes
Added 5 months ago
AP
Observability Engineer
Accommodations Plus International
Markham, ON
- $90,000 to $110,000 CAD / year
Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments.
Added 3 months ago
ST
Full Stack Engineer
Sensor Tower
Remote, Canada
- Full-time
- Remote
Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
Added 3 months ago
ST
Full Stack Engineer
Sensor Tower
Remote, Canada
- Full-time
- Remote
Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
Added 2 months ago
D
Data Engineer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Senior Power BI Developer / Data engineer – Capital & Risk Reporting
Added 5 months ago
TS
Automated Software Test Engineer
T-Rex Solutions
Remote, Canada
- $75,000 to $122,000 CAD / year
- Full-time
- Remote
T-Rex Solutions is seeking an Automated Software Test Engineer to support the development of products using cutting edge technologies as part of a large modernization effort supporting the…
Added 3 months ago
GE
Senior Platform Engineer
GFL Environmental Inc.
Vaughan, ON
- Full-time
Evolve CI/CD: Engineer and evolve CI/CD pipeline frameworks in GitHub Actions that integrate automated testing, security scanning (with Snyk), and deployment workflows.
Added 2 months ago
PA
Intermediate Developer, Development and Delivery
Porter Airlines Inc.
Toronto, ON
- Full-time
Familiarity with Docker/containerization and CI/CD pipelines (e.g., GitHub Actions, Jenkins, or Azure DevOps) for automated deployment.
Added 5 months ago
AA
Software Engineer
Aviya Aerospace Systems
Longueuil, Quebec
- Full-time
Collaborate with the IT department for DevOps activities, applications troubleshooting.
Added 2 months ago
C
Backend Engineer
Creator
Vancouver, BC
- Full-time
Cloud-Aware: You don’t need to be a pure DevOps engineer, but you understand how code behaves inside Docker containers, behind AWS API Gateways, and inside auto-scaling cloud groups.
Added 3 months ago
C
AVP, Lead AI Engineer
Chubb
Toronto, ON
- Full-time
Proven experience shipping and operating high-scale services on Docker/Kubernetes with CI/CD pipelines (GitHub Actions, Jenkins, or similar).
Added 3 months ago
M
Systems Administrator III (Linux)
Moneris
Toronto, ON
- Full-time
As a Systems Administrator III (Linux), you will engineer, automate, secure, and continuously improve the enterprise Red Hat Enterprise Linux (RHEL) platform that underpins Moneris’…
Added 3 months ago
M
Systems Engineer
Moneris
Toronto, ON
- Full-time
Join the Platform Services and Systems Administration team as a hands-on Systems Engineer focused on defining, modernizing, and automating operating environment standards across Moneris'…
Added 2 months ago
KS
Automation Engineer (AI)
Kumaran Systems
Toronto, ON
- Full-time
with CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps, or
Added 3 months ago
M
Director, Platform Engineering
Maple
Toronto, ON
- Full-time
In this role, you'll stand up a new team whose customer is every other engineer at Maple. You'll own the developer experience end to end: CI/CD, deployment automation, observability,…

Accommodations Plus International

Observability Engineer

Markham, ON, Canada

$90,000 to $110,000 CAD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $110,000 CAD / year
Posting language: English
Posted: Jun 11, 2026

Original job description

Job Overview

This senior role owns the design, integration, and administration of the AWS cloud-based applications and infrastructure observability toolchain, Datadog, JIRA Service Management (JSM), and xMatters, driving automation and AI-assisted workflows to reduce manual effort and improve operational reliability.

As the technical owner, you will lead the evolution of the observability toolchain across Incident, Change, and Problem Management, ensuring availability SLAs are met for, cybersecurity requirements (including patching) are addressed, and continuous improvement is delivered through scripting, API integration, and Generative AI tooling. The role is focused on leveraging automation to improve teamwork, operational clarity, and effectiveness.

Key Responsibilities

Workflow Design & Implementation: Design and implement complex workflows, automation rules (triggers, conditions, actions), and integrations between Datadog, JSM, and xMatters to optimize Incident, Change, and Problem Management delivery.
Scripting & Development: Develop automation workflows using Python, PowerShell, Unix Scripts, and REST APIs, both for in-house tooling and third-party vendor integrations.
System Administration: Serve as the administrative owner of Datadog, JSM, xMatters, and any in-house observability tools, ensuring availability, functionality, and compliance with cybersecurity requirements.
Collaboration: Partner with product owners, development, QA, support, and business teams to identify operational needs and deliver effective observability toolchain solutions.
Support & Maintenance: Act as the primary technical owner of the observability toolchain, accountable for uptime, incident resolution, patching, and continuous improvement.

Key Skills & Qualifications:

Proven experience with Atlassian products (Jira, Confluence, Bitbucket).
Strong understanding of RESTful APIs, JSON, and data transformation.
Scripting (Python/PowerShell) and integration tool experience.
Problem-solving, analytical, and communication skills.
Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments.
Experience with AI/ML concepts is a plus for advanced roles.

Required Qualifications

5+ years of experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) toolchain integration.
5+ years of experience supporting Change, Incident, and Problem Management function.
5+ years of experience in a Platform, CI/CD, SRE, or Observability role.
Proven hands-on experience with Atlassian (JSM/JIRA), Datadog, and xMatters.
Strong proficiency with Java, RESTful APIs, JSON, and data analytics.
Experience in Java, Python, PowerShell, and/or Unix shell.
Familiarity with ITIL best practices, DevOps, and enterprise IT environments.
Experience with microservices architecture, secure authentication, and performance optimization.
Strong problem-solving skills and ability to navigate ambiguity to define clear solutions.
Excellent verbal and written communication skills.
Strong understanding of Generative AI, AI agents (Agentic AI), and AI-assisted software development practices.
Experience identifying and implementing opportunities where AI can improve engineering productivity, operational efficiency, and customer outcomes.
Demonstrated proficiency with Generative AI and AI-powered development tools, including prompt engineering, AI-assisted coding, workflow automation, and AI-enabled problem solving.
Experience leveraging AI agents and automation frameworks to streamline engineering processes and improve productivity.

Preferred Qualifications

Experience in technical support or service delivery role.
Experience with AI/ML concepts or Gen AI tooling applied to operational automation.
Familiarity with cloud environments (AWS), CI/CD pipelines, and observability tools (OpenTelemetry).
Experience with PINGFederate, SAML, or enterprise identity and access management.
Knowledge of Java, Node.js, or full-stack frameworks in the context of toolchain customization.
Degree in Computer Science, Software Engineering, or a related field - or equivalent practical experience.
Proven experience using AI tools to design, develop, debug, review, and optimize code, scripts, and automation solutions.
Demonstrated proficiency in leveraging Generative AI and AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT) to accelerate software development, troubleshooting, automation, testing, and documentation while maintaining high standards for code quality, security, and reliability.

Education

BSc/BA in Computer Science or Software Engineering or related field.

Position Type and Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, during normal core business hours. Occasional evening and weekend work may be required as job duties demand.

Supervisory Responsibility

None

What’s In it for You

RRSP with employer matching

Paid Time Off
Extended health insurance, LTD, life insurance, and Employee Assistance Program
High-growth oriented environment with results-driven team

Compensation

Good faith annual salary range for this position is $90,000 to $110,000 CAD. Compensation will be commensurate with experience. This position is also eligible for an annual discretionary bonus.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .

ensure smooth technical operations that directly support and enhance the experience of users globally

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The role involves designing and administering the AWS cloud-based observability toolchain, specifically Datadog, JSM, and xMatters. It focuses on driving automation and AI-assisted workflows to optimize incident, change, and problem management processes.

Requirements

Requires over 5 years of experience in ITSM, ITIL, and observability roles with strong proficiency in scripting and REST APIs. Candidates must demonstrate expertise in Generative AI tools and the Atlassian suite to improve operational efficiency.

Skills

Datadog
Jira Service Management
xMatters
Python
PowerShell
RESTful APIs
JSON
Generative AI
ITIL
ITSM
DevOps
CI/CD
AWS
Java
Unix Shell
Microservices Architecture

Benefits

RRSP with employer matching
Paid Time Off
Extended health insurance
LTD
Life insurance
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Observability
Datadog
Jira Service Management
xMatters
AWS
Python
PowerShell
Java
REST API
JSON
Generative AI
Agentic AI
Prompt Engineering
ITIL
ITSM
DevOps
CI/CD
SRE
Microservices
OpenTelemetry
PingFederate
SAML
Identity and Access Management
Incident Management
Change Management
Problem Management
GitHub Copilot
Microsoft Copilot
ChatGPT
Unix Scripts

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Work requirements

Jobs in Canada