Jobs in Canada

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Added 28 mins ago
BB
Senior Computer Sales Associate
Best Buy Canada
Calgary, AB
- Full-time
Join us and grow your career with our retail team as a senior advisor.
Added 28 mins ago
AC
Food Retail Brand Location Supervisor
Aramark Canada
Kingston, ON
- Part-time
We are hiring part-time supervisors for our Retail Tim Hortons locations on Queen's University campus with Aramark Canada Ltd. We are seeking Supervisors who are passionate about…
Added 28 mins ago
AC
Hourly Supervisor
Aramark Canada
Kingston, ON
- Part-time
We are hiring part-time supervisors for our Retail food service locations on Queen's University campus with Aramark Canada Ltd. We are seeking Supervisors who are passionate about…
Added 43 mins ago
GD
COMBO - Sales Team Leader FT - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 59 mins ago
Quebec City Magasin - Gérant du magasin
Running Room
Quebec, QC
…The successful candidate will be responsible for developing customer opportunities and providing training and support to sales associates while working in collaboration with the Store…
Added 59 mins ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Perth, ON
- Full-time
Commitment to providing exceptional customer service
Added 59 mins ago
KW
Sales Representative (Rogers & Fido)
Kinetic Wireless - Rogers Authorized Dealer
Maple Ridge, BC
- Full-time
Previous retail sales, customer service, or wireless experience is an asset but not required. We are happy to train the right candidate!
Added 59 mins ago
KW
Sales Representative (Rogers & Fido)
Kinetic Wireless - Rogers Authorized Dealer
Burnaby, BC
- Full-time
Previous retail sales, customer service, or wireless experience is an asset but not required. We are happy to train the right candidate!
Added 1 hour ago
SC
chef de quart - Store# 66356, ANGE-GARDIEN
Starbucks Coffee Company
Ange-Gardien, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
SC
shift supervisor - Store# 23284, 417 SOUTH SERVICE ROAD
Starbucks Coffee Company
Grimsby, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
G
Part-Time Key Holder - Sherway Gardens
Geox
Toronto, ON
- Part-time
Handle complex customer service situations with a sense of urgency and escalates service issues when appropriate
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Lachute, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
M
Department Manager, Category - Footwear (Full Time)
MEC
Quebec, QC
- Full-time
Customer service is not just your skill, it’s your mindset. You’ll go out of your way to provide an excellent member experience.
Added 1 hour ago
U
Sr Account Manager, Eats Global
Uber
Toronto, ON
- Full-time
Experience in food delivery, QSR (Quick Service Restaurant), or multi-unit retail industries.
Added 1 hour ago
SC
Electrical Engineer – ALTO project / cadence
SYSTRA Canada
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 1 hour ago
M
Department Manager, Member Experience (Full Time)
MEC
Ottawa, ON
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you lead and develop frontline teams, strengthen community connections, and ensure consistent execution of service and operational standards. You are…
Added 1 hour ago
BG
District Manager - Ontario
beeline Group
Toronto, ON
- $85,000 to $95,000 CAD / year
To drive strong execution across District and lead team with a focus on delivering profitable sales. This will be achieved by holding District accountable to high-quality service, securing…
Added 1 hour ago
H
General Manager
Havergal
Sackville, NB
- Full-time
Food Safety Certification required or willingness to obtain certification
Added 1 hour ago
RB
Assistant Branch Manager
Royal Bank of Canada
Brantford, ON
- Full-time
Strong understanding of sales management routines and ability to lead the team to action
Added 2 hours ago
SC
test only - do not apply - bc,ca
Starbucks Coffee Company
Victoria, BC
- Full-time
2 years retail / customer service management experience
Added 2 hours ago
SC
shift supervisor - Store# 04640, HWY 97 @ LEATHEAD
Starbucks Coffee Company
Kelowna, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 2 hours ago
S
Services Lead, Stores - Full Time
Sephora
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 4 hours ago
A
Client Service Representative - Edmonton Manning Crossing
ATB
Edmonton, AB
- Full-time
Proven customer service and/or sales experience.
Added 4 hours ago
A
Branch Manager, Westlock
ATB
Westlock, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 4 hours ago
Client Service Representative - Calgary Forest Lawn (Part-Time)
ATB
Calgary, AB
Proven customer service and/or sales experience.

AccorHotel

Adventure Concierge

Banff, AB, Canada

Up to $24 CAD / hour · Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: Up to $24 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

The Adventure Concierge is part connector, part storyteller, and part curator, who helps guests uncover the magic of Banff National Park through authentic, personalized recommendations.

You'll partner with skilled local guides, outfitters, and experience providers to match each guest with the perfect journey. You prepare guests with practical advice, gear insights, and thoughtful education that builds confidence and fuels excitement. Whether helping a first-time visitor plan a sunrise hike or sharing stories of Banff’s history and wildlife, you'll create moments that feel elevated, genuine, and unforgettable.

Start Date: December 2026

What You'll Be Doing

Guest Engagement & Experience Curation

Curate meaningful experiences through warm, thoughtful conversation and careful assessment of guest preferences.
Support pre-arrival communication by preparing personalized itineraries based on seasonal highlights and guest interests.
Maintain expert-level knowledge of Banff National Park, including trails, safety considerations, cultural touchpoints, and wellness offerings.
Provide clear and accurate recommendations that align with guest experience level, comfort, and conditions.
Share relevant resources related to wildlife etiquette, trail safety, activity restrictions, and seasonal hazards.
Use digital tools, maps, and storytelling techniques to help guests visualize their next adventure.
Offer intuitive guidance on gear, weather, travel times, and equipment needs, ensuring confidence before departure.

Retail & Brand Experience Support

Contribute to merchandising and maintaining retail displays within the Adventure Centre.
Share product knowledge and brand stories to help guests make informed and meaningful purchases.
Support inventory accuracy by following established systems, receiving shipments, and maintaining visual organization.
Assist in operating the POS system and completing guest transactions with precision and efficiency.

Operational Excellence

Maintain accurate documentation related to bookings, vendor coordination, retail inventory, and guest interactions.
Support departmental systems by following established procedures and contributing to continuous quality improvement.
Work collaboratively within a structured environment that prioritizes accuracy, consistency, and clear communication.

Collaboration

Work closely with internal departments including Rooms, Wellness, Food & Beverage, and Marketing to enhance the overall guest journey.
Build relationships with local guides, tour operators, and partners, ensuring accurate and up-to-date experience information.
Communicate professionally and efficiently with guests, colleagues, and partners.

Qualifications

What You Bring

Previous experience in concierge, guest services, adventure tourism, or a similar guest-facing role.
Strong knowledge of Banff National Park, its trails, seasonal conditions, cultural touchpoints, and safety guidelines, or a commitment to learning quickly.
Excellent communication and storytelling skills, with the ability to translate information into inspiring, accurate, guest-ready guidance.
Comfort working in a structured environment where accuracy, consistency, and high quality are essential.
Strong organizational skills with the ability to manage multiple tasks, inquiries, and details simultaneously.
Confidence using digital tools, mapping platforms, booking systems, and POS software.
A genuine passion for connecting with guests and creating thoughtful, personalized experiences rooted in adventure, wellness, and local culture.

Bonus If You Bring

In-depth local expertise in Banff National Park’s backcountry, trails, wildlife, and seasonal patterns.
Experience in retail, merchandising, gear knowledge, or lifestyle/adventure brand storytelling.
A background in adventure guiding, concierge services, recreation management, or luxury travel.
Personal passion for hiking, climbing, skiing, or exploring the Rockies, and a desire to share that passion with others.

Who You Are

You’re a connector at heart, thoughtful, curious, and inspired by the landscapes and stories that make Banff extraordinary. You bring warmth, precision, and a sense of purpose to every interaction. You take the time to understand guest needs deeply and offer recommendations that are not only exciting, but safe, accurate, and rooted in care.

You thrive in environments where structure and creativity intersect. You love delivering polished, high-quality work, and you balance storytelling with clarity, detail, and reliability. You’re energized by helping others discover something meaningful, whether it’s their first summit, or a moment of quiet wonder in the mountains.

You lead with authenticity. You inspire discovery. And you believe that even the smallest interaction can turn a guest’s day, or their entire journey, into something unforgettable.

Lead with curiosity. Inspire adventure. Stay moved.

Physical Demands

Frequent walking and standing throughout shift.
Ability to lift and organize merchandise or gear up to approximately 25lbs (11kg).
Regular use of computer systems, maps, and communication tools.
Occasional assistance outdoors with guest orientation, equipment, or wayfinding.

We’re committed to providing an inclusive and accessible workplace. If you require an accommodation to perform any aspect of this role, we’ll work with you to ensure you can contribute fully and comfortably.

Visa Requirements: Must be legally authorized to work in Canada.

Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation for full-time status (subject to availability).

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

Compensation: up to CAD 24.00 - hourly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Adventure Concierge curates personalized guest experiences by providing expert recommendations on Banff National Park activities, trails, and safety. They also manage retail operations, maintain inventory, and collaborate with internal departments to ensure seamless guest service.

Requirements

Candidates should have previous experience in guest services, concierge, or adventure tourism and possess strong knowledge of Banff National Park. Excellent communication skills and proficiency with digital tools, POS systems, and booking software are required.

Skills

Guest services
Concierge
Adventure tourism
Storytelling
Communication
Retail merchandising
Inventory management
POS systems
Trail safety
Wildlife etiquette
Mapping platforms
Booking systems
Hospitality
Customer engagement
Local area knowledge

Benefits

Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics
Fertility drugs
Gender affirmation
Employer pension matching
Employee travel program
Food and beverage discounts
Complimentary buffet meal
Subsidized staff accommodation

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Adventure Tourism
Guest Services
Banff National Park
Retail
Merchandising
POS System
Inventory Management
Hospitality
Trail Safety
Wildlife Etiquette
Wellness
Outdoor Recreation
Customer Experience
Booking Coordination
Storytelling
Tourism
Luxury Travel

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Jobs in Canada