Jobs in Canada

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Added 9 mins ago
HG
Front Desk Clerk
Hilton Grand Vacations
ON · ON, Canada
- Full-time
As part of the Member Reception Team, the Front Desk Clerk is expected to provide the highest level of Member and Guest service at every point of contact, through the use of communications…
Added 9 mins ago
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the healthcare team.
Added 9 mins ago
Child and Youth Care Practitioner (Casual Relief) (Counsellor 2(A)-(B))
The Government of Nova Scotia
Bridgewater, NS
We consider this to be the best job in the world, and are seeking compassionate, creative individuals to join our team. Child and youth care is an evolving profession, and when you join our…
Added 9 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Toronto, ON · Markham, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON · Lawrence Office
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation
Added 9 mins ago
W
(CAN) Co-Manager
Walmart
Chilliwack, BC
- Full-time
1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 9 mins ago
X-Ray Technologist - Casual Part-time
Haldimand War Memorial Hospital
Dunnville, ON
As a member of the Haldimand War Memorial Hospital Medical (HWMH) Diagnostic Imaging team you will practice in accordance with the standards of professional practice as well as within a…
Added 9 mins ago
R
Yard Supervisor - Full Time
RONA
Sherwood Park, AB
- Full-time
Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape!…
Added 9 mins ago
MH
Sales Associate | Prairie Mall | Part Time | $17 per hour
Michael Hill
Grande Prairie, AB
- Part-time
Contribute towards the success of our Prairie Mall Michael Hill store part time by delivering individualised customer service in a team environment, fostering a fun and supportive culture.
Added 9 mins ago
R
RME - 12 Month Contract Full Time Hours
RONA
Mississauga, ON
- $18 to $20.52 CAD / hour
- Full-time
Become a key member of the Rona team! Make a difference by optimizing product presentation and ensuring compliance with visual standards. By putting your technical skills to good use,…
Added 9 mins ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
Added 9 mins ago
R
Merchandising service Associate
RONA
Saint-Eustache, QC
- Full-time
Become a key member of the Rona team! Make a difference by optimizing product presentation and ensuring compliance with visual standards. By putting your technical skills to good use,…
Added 9 mins ago
CL
Resident Advisor
Campus Living Centres
Brampton, ON
- Full-time
Must possess superior verbal communication skills · Must possess above average customer service skills
Added 9 mins ago
TO
DEPUTY FIRE CHIEF
Town of Stony Plain
Stony Plain, AB
- Full-time
Join our team as a full-time, permanent Deputy Fire Chief and play a key leadership role in supporting the Fire Chief with firefighter training, logistics, operations, and department…
Added 9 mins ago
UH
Registered Practical Nurse - Long Term Ventilation/Respiratory Complex Continuing Care
University Health Network
Toronto, ON
- Part-time
As a member of a multi-disciplinary Team, the Registered Practical Nurse practices in accordance with relevant legislation/standards, the UHN Professional Practice Model and the mission and…
Added 9 mins ago
UH
Support Partner
University Health Network
Toronto, ON
- Part-time
The Support Partner is a valuable member of our team, playing a critical role in assisting direct patient caregivers and managing the Clinic’s functionality.
Added 9 mins ago
UH
Personal Support Worker
University Health Network
Toronto, ON
- Part-time
The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the…
Added 9 mins ago
UH
Patient Flow Coordinator
University Health Network
Toronto, ON
- Part-time
Demonstrated commitment to client service and satisfaction
Added 9 mins ago
UH
Registered Practical Nurse - Operating Room
University Health Network
Toronto, ON
- Full-time
Basic Cardiac Life Support Certification required
Added 9 mins ago
UH
Registered Practical Nurse - Long Term Ventilation/Respiratory Complex Continuing Care
University Health Network
Toronto, ON
- Full-time
As a member of a multi-disciplinary Team, the Registered Practical Nurse practices in accordance with relevant legislation/standards, the UHN Professional Practice Model and the mission and…
Added 9 mins ago
UH
Registered Nurse - Long Term Ventilator and Respiratory Complex Continuing Care
University Health Network
Toronto, ON
- Part-time
Use theoretical and empirical knowledge and the input of team members to plan and implement care for patients with dementia and their families
Added 9 mins ago
UH
Medical Laboratory Technologist, Microbiology
University Health Network
Toronto, ON
- Part-time
…contribute to ground-breaking research, education, and exemplary service. Join our dynamic team of 700 dedicated staff and play a pivotal role in shaping the future of laboratory…
Added 9 mins ago
TO
Deputy Fire Chief
Town of Stony Plain
Stony Plain, AB
- Full-time
Join our team as a full-time, permanent Deputy Fire Chief and play a key leadership role in supporting the Fire Chief with firefighter training, logistics, operations, and department…
Added 24 mins ago
A
Adventure Concierge
AccorHotel
Banff, AB
- Up to $24 CAD / hour
- Full-time
Added 24 mins ago
A
Overnight Cleaner
AccorHotel
Banff, AB
- Up to $20.5 CAD / hour
- Full-time
…Explore current opportunities and discover what it means to be a team member at…
Added 24 mins ago
TC
Hose Technician
Toromont Cat
Cambridge, ON
- Full-time
…record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around…

AccorHotel

Adventure Concierge

Banff, AB, Canada

Up to $24 CAD / hour · Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: Up to $24 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

The Adventure Concierge is part connector, part storyteller, and part curator, who helps guests uncover the magic of Banff National Park through authentic, personalized recommendations.

You'll partner with skilled local guides, outfitters, and experience providers to match each guest with the perfect journey. You prepare guests with practical advice, gear insights, and thoughtful education that builds confidence and fuels excitement. Whether helping a first-time visitor plan a sunrise hike or sharing stories of Banff’s history and wildlife, you'll create moments that feel elevated, genuine, and unforgettable.

Start Date: December 2026

What You'll Be Doing

Guest Engagement & Experience Curation

Curate meaningful experiences through warm, thoughtful conversation and careful assessment of guest preferences.
Support pre-arrival communication by preparing personalized itineraries based on seasonal highlights and guest interests.
Maintain expert-level knowledge of Banff National Park, including trails, safety considerations, cultural touchpoints, and wellness offerings.
Provide clear and accurate recommendations that align with guest experience level, comfort, and conditions.
Share relevant resources related to wildlife etiquette, trail safety, activity restrictions, and seasonal hazards.
Use digital tools, maps, and storytelling techniques to help guests visualize their next adventure.
Offer intuitive guidance on gear, weather, travel times, and equipment needs, ensuring confidence before departure.

Retail & Brand Experience Support

Contribute to merchandising and maintaining retail displays within the Adventure Centre.
Share product knowledge and brand stories to help guests make informed and meaningful purchases.
Support inventory accuracy by following established systems, receiving shipments, and maintaining visual organization.
Assist in operating the POS system and completing guest transactions with precision and efficiency.

Operational Excellence

Maintain accurate documentation related to bookings, vendor coordination, retail inventory, and guest interactions.
Support departmental systems by following established procedures and contributing to continuous quality improvement.
Work collaboratively within a structured environment that prioritizes accuracy, consistency, and clear communication.

Collaboration

Work closely with internal departments including Rooms, Wellness, Food & Beverage, and Marketing to enhance the overall guest journey.
Build relationships with local guides, tour operators, and partners, ensuring accurate and up-to-date experience information.
Communicate professionally and efficiently with guests, colleagues, and partners.

Qualifications

What You Bring

Previous experience in concierge, guest services, adventure tourism, or a similar guest-facing role.
Strong knowledge of Banff National Park, its trails, seasonal conditions, cultural touchpoints, and safety guidelines, or a commitment to learning quickly.
Excellent communication and storytelling skills, with the ability to translate information into inspiring, accurate, guest-ready guidance.
Comfort working in a structured environment where accuracy, consistency, and high quality are essential.
Strong organizational skills with the ability to manage multiple tasks, inquiries, and details simultaneously.
Confidence using digital tools, mapping platforms, booking systems, and POS software.
A genuine passion for connecting with guests and creating thoughtful, personalized experiences rooted in adventure, wellness, and local culture.

Bonus If You Bring

In-depth local expertise in Banff National Park’s backcountry, trails, wildlife, and seasonal patterns.
Experience in retail, merchandising, gear knowledge, or lifestyle/adventure brand storytelling.
A background in adventure guiding, concierge services, recreation management, or luxury travel.
Personal passion for hiking, climbing, skiing, or exploring the Rockies, and a desire to share that passion with others.

Who You Are

You’re a connector at heart, thoughtful, curious, and inspired by the landscapes and stories that make Banff extraordinary. You bring warmth, precision, and a sense of purpose to every interaction. You take the time to understand guest needs deeply and offer recommendations that are not only exciting, but safe, accurate, and rooted in care.

You thrive in environments where structure and creativity intersect. You love delivering polished, high-quality work, and you balance storytelling with clarity, detail, and reliability. You’re energized by helping others discover something meaningful, whether it’s their first summit, or a moment of quiet wonder in the mountains.

You lead with authenticity. You inspire discovery. And you believe that even the smallest interaction can turn a guest’s day, or their entire journey, into something unforgettable.

Lead with curiosity. Inspire adventure. Stay moved.

Physical Demands

Frequent walking and standing throughout shift.
Ability to lift and organize merchandise or gear up to approximately 25lbs (11kg).
Regular use of computer systems, maps, and communication tools.
Occasional assistance outdoors with guest orientation, equipment, or wayfinding.

We’re committed to providing an inclusive and accessible workplace. If you require an accommodation to perform any aspect of this role, we’ll work with you to ensure you can contribute fully and comfortably.

Visa Requirements: Must be legally authorized to work in Canada.

Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation for full-time status (subject to availability).

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

Compensation: up to CAD 24.00 - hourly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Adventure Concierge curates personalized guest experiences by providing expert recommendations on Banff National Park activities, trails, and safety. They also manage retail operations, maintain inventory, and collaborate with internal departments to ensure seamless guest service.

Requirements

Candidates should have previous experience in guest services, concierge, or adventure tourism and possess strong knowledge of Banff National Park. Excellent communication skills and proficiency with digital tools, POS systems, and booking software are required.

Skills

Guest services
Concierge
Adventure tourism
Storytelling
Communication
Retail merchandising
Inventory management
POS systems
Trail safety
Wildlife etiquette
Mapping platforms
Booking systems
Hospitality
Customer engagement
Local area knowledge

Benefits

Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics
Fertility drugs
Gender affirmation
Employer pension matching
Employee travel program
Food and beverage discounts
Complimentary buffet meal
Subsidized staff accommodation

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Adventure Tourism
Guest Services
Banff National Park
Retail
Merchandising
POS System
Inventory Management
Hospitality
Trail Safety
Wildlife Etiquette
Wellness
Outdoor Recreation
Customer Experience
Booking Coordination
Storytelling
Tourism
Luxury Travel

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Jobs in Canada