Find work in Canada.

323,030 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
Hotel 1st Cook (Food Truck)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Food Truck Handler / Cook is responsible for the safe operation, transportation, setup, food…
Added 4 hours ago
Bartender (Full-Time )- YYZ Airport
SSP America
Mississauga, ON
Full-time
…up-to-date on trends in the alcoholic beverage industry. They have experience crafting beverages and serving them with attention to detail. Our restaurants are fast-paced and our bartenders…
Added 6 hours ago
Assistant Banquets Manager (1 Year Contract)
Delta Hotels and Resorts®
Ottawa, ON
Contract
High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
Added 6 hours ago
Maintenance Manager
Canopy By Hilton Toronto Yorkville
Canada
Full-time
…creating genuine connections and personalized moments for every guest. Through local partnerships, attention to detail, and a vibrant atmosphere, Canopy offers a hospitality experience…
Added 6 hours ago
Housekeeping Supervisor
Pomeroy Lodging
Olds, AB
Full-time
As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the…
Added 9 hours ago
Utility
SSP America
Dorval, QC
Full-time
Create a positive guest experience by cleaning and maintaining hygienic work areas
Added 10 hours ago
Assistant Front Desk Manager
Marriott International
Edmonton, AB
Full-time
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Added 11 hours ago
Guest Experience Lead | Tanger Outlets Ottawa
lululemon
Ottawa, ON
Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 11 hours ago
Certified Ski or Snowboard Instructor, Level 4
Whistler Blackcomb
Whistler, BC
Temporary
Experience the best office in the world teaching skiing and snowboarding to guests of all ages. As a highly certified Professional Instructor you will deliver high quality ski/snowboard…
Added 11 hours ago
Certified Ski or Snowboard Instructor, Level 3
Whistler Blackcomb
Whistler, BC
Temporary
Experience the best office in the world teaching skiing and snowboarding to guests of all ages. As a highly certified Professional Instructor you will deliver high quality ski/snowboard…
Added 12 hours ago
Product Operations Lead | Promenade St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
Full-time
…evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a…
Added 13 hours ago
Assistant Front Office Manager
AccorHotel
Jasper, AB
Full-time
…updates across the resort, and be part of shaping the future guest experience. This is more than a job, it’s a chance to live, work, and thrive in a place like no…
Added 13 hours ago
Guest Service Representative (1-Month Contract) (Part-Time)
Morguard
Abbotsford, BC
Please Note: This is contract part-time seasonal position for the Christmas season. The Guest Services Representative is accountable to the Supervisor, Guest Services to ensure the…
Added 13 hours ago
Georgia Bar - Bartender
Rosewood Hotel Georgia
Vancouver, BC
Full-time
…serving alcoholic, non-alcoholic beverages and food orders to guest tables according to Rosewood Hotel Georgia specifications, courteously and efficiently. Collecting payment from guests,…
Added 13 hours ago
Food Service Supervisor
Pizza Pizza
Edmonton, AB
Up to $17 CAD / hour
Full-time
As a Food Service Supervisor , you are proud to serve great tasting food, farmed with care. You are an enthusiastic individual who works hard to deliver exceptional customer service to…
Added 13 hours ago
Nettoyeur syndiqué à d'entretien à temps partiel- Part Time Cleaner
ISS
Boucherville, QC
$23.25 CAD / hour
Part-time
Un engagement solide envers l'expérience client
Added 13 hours ago
Guest Attendant - Part Time/Casual - Tendercare Retirement Cantonese/Mandarin Speakin Preferred
ParaMed Home Health Care
Toronto, ON · Scarborough, ON
Part-time
Consults with and informs supervisor of unit activities, needs and matters related to resident care.
Added 13 hours ago
GUEST SERVICE AGENT
Lais Hotel Properties L
Jordan Station, ON
Up to $18.94 CAD / hour
Part-time
Inn on the Twenty is currently seeking a Guest Service Agent to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to…
Added 14 hours ago
Front of House Manager - Boston Pizza Shawnessy
Boston Pizza
Calgary, AB
Full-time
Previous restaurant leadership or supervisor experience
Added 14 hours ago
Hotel 1st Cook (Food Truck)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Food Truck Handler / Cook is responsible for the safe operation, transportation, setup, food…
Added 14 hours ago
Responsable de l'Experience Invite | Carrefour Laval
lululemon
Laval, QC
Full-time
Le ou la responsable de l’expérience-invité doit s’assurer que tous les invités (c.-à-d. les clients) vivent une expérience de qualité en magasin. Pour ce faire, il ou elle supervise ou…
Added 15 hours ago
hotel front desk supervisor
the Tides Inn
Parksville, BC
Full-time
Added 15 hours ago
Tim Hortons Cashier - Victoria Airport
SSP America
Sidney, BC
Full-time
Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.
Added 15 hours ago
Dining Hall Supervisor
Havergal
Sackville, NB
Part-time
Greet guests and ensure a welcoming dining experience.
Added 15 hours ago
Dining Server
Heritage Park Historical Village
Calgary, AB
Full-time
Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical…

AccorHotel

Assistant Front Office Manager

Jasper, AB, T0E 0A8, Canada

Pay: Annual salary of $55,000 - $60,000/year
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the Canadian Rockies are your backyard. Our resort is also in the midst of an exciting multi‑phase transformation, refreshing our iconic property while staying true to the nature, warmth, and heritage that define who we are.

It’s a great time to join us. You’ll build your career in a breathtaking setting, contribute to meaningful updates across the resort, and be part of shaping the future guest experience. This is more than a job, it’s a chance to live, work, and thrive in a place like no other.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Front Office Manager. As Assistant Front Office Manager you will provide engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into special memories at Fairmont Hotels & Resorts.

What you will be doing:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offering professional, friendly and engaging service
Providing day to day operational and managerial support for Front Desk, Concierge, Guest Services, Royal Service, Tours department, and ensure all service standards are followed
Assisting the Front Office Manager in all aspects of the department
Ensuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
Communicating through pre-shift logs, emails and departmental meetings, all pertinent information for the respective shifts and areas of operation
Training, inspiring, developing, and recognizing Front Office division colleagues including Front Office and Tours, and Royal Service in the absence of Royal Service Manager and Supervisor
Assisting guests regarding hotel facilities in an informative and helpful way
Reviewing arrivals, and ensuring that special requests are met, so that service is anticipatory
Ensuring accurate billing is completed upon guest departure
Acting as a liaison for all departments within the hotel
Following all safety policies, including emergency procedures and vehicle policies
Supporting Company and Hotel policies and procedures including promoting and participation in Employee Engagement Survey (EES), Fairmont Standards which include LQA, Health and Safety, and Voice of the Guest (VOG) initiatives
Taking ownership of performance management including one on one coach & counsel sessions, maintaining performance logs and conducting performance reviews
Establishing initial department training as well as ongoing training on new systems, programs and processes in the department
Ensuring service standards are met with respects to guest satisfaction in Voice of the Guest by ensuring that all guest issues/complaints receive prompt action and follow up
Ensuring all necessary crisis and emergency procedures are in place to meet hotel standards and that all agents are fully trained to handle emergency procedures
Ensuring all key control procedures are followed
Handling Guest concerns and reacting promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions
Assist in growing Accor Live Limitless memberships, by consistently enrolling new members, and encouraging colleagues to do so
Driving GOP through meeting or exceeding the upgrade and walk in goals
Balancing operational, administrative and Colleague needs
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected
Other duties as assigned

Qualifications

Your experience and skills include:

Previous leadership experience at a luxury setting an asset
Excellent knowledge of Front Office and Hotel procedures required
General knowledge of key departments, including Housekeeping and Maintenance an asset
Previous Opera Cloud experience required
Computer literacy in Microsoft Windows applications required
University/College degree in a related discipline an asset
Ability to work flexible days and hours, including overnights
Must possess a professional presentation
Must possess strong interpersonal and problem-solving abilities
Must be highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must have a valid Full Canadian Driver’s License

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

What is in it for you:

Annual salary of $55,000 - $60,000/year
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at a subsidized rate)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Assistant Front Office Manager.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Assistant Front Office Manager provides operational support for front desk, concierge, and guest services while ensuring high service standards are met. They are responsible for training and developing staff, managing performance, and resolving guest concerns to ensure satisfaction.

Requirements

Candidates should have previous leadership experience in a luxury setting and proficiency with Opera Cloud software. A valid full Canadian driver's license and the ability to work flexible hours, including overnights, are required.

Skills

Front office management
Luxury hospitality
Staff scheduling
Performance management
Guest services
Crisis management
Opera Cloud
Problem-solving
Leadership
Interpersonal skills
Training and development
Billing accuracy
Emergency procedures
Key control
Communication
Team collaboration

Benefits

Subsidized staff accommodation
Complimentary meals
Medical insurance
Vision insurance
Dental insurance
Mental health support
Employee travel program
Food and beverage discounts
Fitness center access
Spa discounts
Golf course discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Luxury Hospitality
Opera Cloud
Guest Satisfaction
Staff Management
Performance Reviews
Concierge
Royal Service
Crisis Management
Emergency Procedures
Key Control
Accor Live Limitless
GOP
Voice of the Guest
LQA
Health and Safety
Microsoft Windows
Resort Operations
Team Leadership
Coaching
Scheduling
Billing
Customer Service
Professional Presentation
Problem Solving
Reliability
Hospitality Management
Staff Accommodation
Employee Engagement
Training

Report this job