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Added 37 mins ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
…thinks like a growth marketer, operates with the rigor of a performance marketer, and is energized by cracking growth problems that do not yet have an obvious playbook. You will lead an…
Added 38 mins ago
C
Associate Controls Specialist
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
…additional incentive compensation, it will be based on measurable performance factors which may include company performance, individual performance or other key performance…
Added 53 mins ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Reporting to the Project Manager, you will have the opportunity to execute and lead various security system projects. Your role will encompass estimation, engineering design, programming,…
Added 53 mins ago
AI
HVAC Services Supervisor
Ainsworth Inc
Winnipeg, MB
- Full-time
Lead a group of technicians that provide equipment service, maintenance, and repairs for HVAC and Mechanical equipment.
Added 53 mins ago
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Manager, Performance Analytics & Insights
Ainsworth Inc
Mississauga, ON
- Full-time
The Manager, Performance Analytics & Insights is responsible for leading the Technical Services analytics function and advancing GDI Ainsworth's operational reporting capabilities. This…
Added 53 mins ago
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Welder
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Guelph, ON
- Full-time
Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.
Added 53 mins ago
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Field Health and Safety Advisor (HSE)
Morgan Construction & Environmental Ltd.
AB
- Other
Lead and participate in impactful safety meetings, setting the tone for a strong safety culture.
Added 53 mins ago
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Scrap Commodity Trader
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- Other
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Added 53 mins ago
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Superintendent - Health & Safety
Artemis Gold - Blackwater Project
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- Other
Ability to maintain high levels of performance over 12-hour shift
Added 1 hour ago
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Manager, Technical Support – Projects & Services (Global)
Ralliant
Toronto, ON
- Full-time
Serves as the single point of technical accountability across the project lifecycle, owning escalation, governance, and performance of the global technical support function, and acting as…
Added 1 hour ago
E
Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Vancouver, BC · Calgary, AB
- $93,729 to $112,074 CAD / year
- Full-time
For the Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead position, the anticipated annual base pay is $93,729–$112,074 (CAD). Actual pay will depend on factors such…
Added 1 hour ago
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Millwright
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- $42.89 CAD / hour
- Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 2 hours ago
WI
Technical Manager, Construction Interface
WSP in Canada
Ottawa, ON
- Full-time
Lead high‑stakes meetings, enabling the Program Director to focus on governance and client relationships.
Added 2 hours ago
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CNC Machine Programmer/Operator
Ingersoll Rand
Barrie, ON
- Full-time
Perform routine maintenance on CNC equipment to ensure optimal performance
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Senior Supply Chain Specialist
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
Partnering with the Process Lead - Source to Pay or delegate, the Senior Supply Chain Specialist is responsible for integrating and managing supply chain process and data. This role…
Added 3 hours ago
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Compounding Manager
Manufacturing Job Site
Markham, ON
- Full-time
…technology transfer, monitors batch processes and equipment performance, coordinates with cross-functional departments, investigates production and quality issues, and drives continuous…
Added 3 hours ago
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Regional Superintendent
FundyPros
Bathurst, NB
- Full-time
Identify systemic barriers to performance and lead continuous improvement initiatives.
Added 3 hours ago
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Principal Software Engineer
Microsoft
Vancouver, BC
- Full-time
…compilers, kernels, frameworks, runtimes, and model teams to define performance strategies, influence future platform investments, and improve training and inference efficiency at scale.…
Added 3 hours ago
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Senior Manager, Global Supply Planning
Spin Master
Toronto, ON
- Full-time
Lead and develop the global supply planning team, driving professional growth, succession planning, and a high-performance culture
Added 3 hours ago
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Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Victoria, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 3 hours ago
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Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Victoria, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 3 hours ago
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Concurrency and Parallel Processing Instructor (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Full-time
…modern multi-core architectures, concurrency paradigms, and performance-oriented software design, along with the ability to mentor students through complex technical concepts in an…
Added 3 hours ago
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AI Lead - Build our new B2B SaaS Business
Lighthouse Software Group
Canada
- Full-time
Lighthouse Software Group is looking for an AI Lead to build and lead it from day one. We partner with vertical market software businesses to identify high-impact opportunities where AI can…
Added 3 hours ago
S
Structural Engineer
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 3 hours ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Kelowna, BC
- Full-time
…across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps & Stockpiles, you will set the strategic direction, elevate technical excellence, and grow a practice…

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 3, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Assistant Front Office Manager supports the daily leadership and operation of the front office department while serving as a Manager on Duty. This role focuses on delivering personalized guest experiences, coaching team members, and ensuring brand standards are consistently met.

Requirements

Candidates must have at least 2 years of front office experience in a full-service or luxury hotel environment, with preference given to those with prior leadership experience. Proficiency in property management systems and strong communication skills are required, along with the ability to work a flexible schedule.

Skills

Front office operations
Leadership
Team management
Guest services
Conflict resolution
Staff scheduling
Property management systems
Cash handling
Performance coaching
Communication
Luxury hospitality standards
Training and development
Operational oversight
Problem solving
Interdepartmental collaboration

Benefits

Complimentary upgrades
Extended stays
Discounted stays at Fairmont, Raffles, and Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Manager on Duty
Guest Experience
Team Leadership
Staff Scheduling
Property Management System
Lightspeed
Microsoft Office
Customer Service
Operations Management
Performance Coaching
Health and Safety
Emergency Response
Full-service Hotel
VIP Services
Onboarding
Cross-training
Brand Standards

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