Office & administration jobs in Canada

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Added 21 hours ago
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Executive Assistant, GTM Data & Intelligence
Autodesk
Toronto, ON
- Full-time
Proficiency with Microsoft Office and collaboration tools, including Outlook, PowerPoint, Excel, Word, Slack, Microsoft Teams, and Microsoft SharePoint
Added 21 hours ago
Sr Administrative Assistant
McDonald's Corporation
Toronto, ON
Technical skills: Excellent proficiency with Microsoft Office applications. (Excellent PowerPoint Proficiency, along with working knowledge of Word, Excel, Outlook, WebEx, Teams etc.)
Added 21 hours ago
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Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Certificate/Diploma from a recognized Business Administration training program
Added 21 hours ago
GA
Contract Administrator
Gravity Architecture
Calgary, AB
- Full-time
…is an in-person, full-time position located at our Calgary…
Added 21 hours ago
SI
Office Manager
Suslop Inc.
Toronto, ON
- Full-time
Post-secondary education in business administration, office management or a related field, or an equivalent combination of education and relevant experience.
Added 22 hours ago
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Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 22 hours ago
Grocery Utility Clerk (West Springs)
Calgary Co-operative Association Limited
Calgary, AB
Added 22 hours ago
Casual Receptionist - Lilythorne Retirement
Claridge Homes
Ottawa, ON
Secretarial skills and experience with office procedures required;
Added 22 hours ago
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Switchboard Operator
Windsor Regional Hospital
Windsor, ON
- Full-time
Added 22 hours ago
DS
Elementary School Secretary (Full-time)
District School Board of Niagara
Thorold, ON
- Full-time
Interested Applicants Must Have
Added 22 hours ago
QM
Senior Administrative Assistant
Quantum Management Services Ltd.
Toronto, ON
- $30 to $35 CAD / hour
- Contract
- Advanced proficiency in Microsoft Office, particularly Word, Excel, PowerPoint and Outlook.
Added 22 hours ago
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Receptionist
Associa
Victoria, BC
- $38,000 to $39,000 CAD / year
- Full-time
We are looking for a Receptionist to manage our front desk of our Victoria office on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist with…
Added 22 hours ago
Deli Utility Clerk (Airdrie)
Calgary Co-op
Airdrie, AB
Added 22 hours ago
Deli Utility Clerk (North Hill)
Calgary Co-op
Calgary, AB
Added 22 hours ago
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Analyste en gestion administrative des solutions TI - GIA - MS365
Onepoint
Montreal, QC · Quebec, QC
- Full-time
A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
Added 22 hours ago
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Analyste en gestion administrative des solutions TI - GIA - MS365
Wepoint
Montreal, QC · Quebec, QC
- Full-time
A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
Added 22 hours ago
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Admin Assistant
BMO
Markham, ON · UPMA
- Full-time
Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms, and other documentation.
Added 22 hours ago
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Manufacturing Operations Supervisor
GMS Canada
BC · British Columbia, Canada
- Full-time
Added 22 hours ago
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Field Operations Supervisor
TELECO
Thunder Bay, ON
- Full-time
Added 22 hours ago
AEES School Secretary
Nova Scotia Regional Centres for Education & CSAP
Middleton, NS
Completion of recognized degree or diploma program in office administration is required.
Added 22 hours ago
Post Office Assistant - Term (On-call) - Lac Du Bonnet (MB)
Canada Post - Postes Canada
Lac du Bonnet, MB
…with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 22 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Ganges, BC
…with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 22 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Champlain, QC · Saint-Stanislas-de-Champlain, QC
…with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 22 hours ago
Post Office Assistant - Term (On-call) - Treherne (MB)
Canada Post - Postes Canada
Treherne, MB
…with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 22 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Lahave, NS
…with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Assistant Front Office Manager supports the daily operations of the front office while serving as a Manager on Duty to ensure brand standards are met. This role involves leading and coaching the team to deliver personalized guest experiences and resolving complex guest concerns.

Requirements

Candidates must have a minimum of 2 years of front office experience in a full-service or luxury hotel environment. Proficiency in property management systems and strong leadership capabilities are essential for this role.

Skills

Front office operations
Leadership
Staff management
Guest services
Conflict resolution
Property management systems
Cash handling
Training and development
Communication
Performance coaching
Operational oversight
Luxury hospitality standards
Scheduling
Problem solving
Team motivation

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Management
Leadership
Guest Experience
Property Management System
Lightspeed
Microsoft Office
Operations
Staffing
Scheduling
Customer Service
First Aid
Health and Safety
Emergency Response
Team Development
Coaching
Communication
Accountability

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Office & administration jobs in Canada

Executive Assistant, GTM Data & Intelligence

Sr Administrative Assistant

Administrative Assistant

Contract Administrator

Office Manager