Find work in Canada.

631,782 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
TS
Kettle Assistant Temporary - Prince George, BC
The Salvation Army Canada and Bermuda Territory
Prince George, BC
- Full-time
A minimum of one year of related experience or working in customer service.
Added 13 mins ago
GE
Team Leader - Assistance Services
Global Excel Management
Montreal, QC · Sherbrooke, QC
- Other
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 13 mins ago
D
Advisor, Business development and sales support
Desjardins
Quebec, QC
- Full-time
Establish a consulting relationship by identifying current or potential needs and promoting customer retentionAdvise various partners, stakeholders or members and customers regarding the…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 13 mins ago
C
Agent, promotions
Cogeco
Quebec, QC
- Part-time
…our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all.…
Added 13 mins ago
SC
Consumer Loans Agent (Steinbach) - 6-12 Month Term
Steinbach Credit Union
Steinbach, MB
- Full-time
Post-Secondary education in business and/or 1 to 3 years of lending experience in the Credit Union System, bank or other financial environment
Added 13 mins ago
CC
Automotive Parts Coordinator
Craftsman Collision
Dawson Creek, BC
- Full-time
Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
Added 13 mins ago
CN
Commercial Trainer
Canadian North
Iqaluit, NU
- Full-time
Experience the North - Adventure meets purpose
Added 13 mins ago
AR
Assistant General Manager
Algonquin Resort
Ottawa, ON
- Full-time
Minimum 3 years supervisory experience, within hospitality industry preferred
Added 13 mins ago
D
Senior Manager, Data Analytics
Docebo
Remote, Canada
- $121,700 to $162,300 CAD / year
- Full-time
- Remote
Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to…
Added 13 mins ago
B
Mortgage Specialist
BMO
Moncton, NB
- Full-time
Serves a customer advocate during application and processing activities.
Added 13 mins ago
B
Customer Service Representative
BMO
Burnaby, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 mins ago
B
Personal Banker
BMO
Squamish, BC
- Full-time
Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet…
Added 13 mins ago
BT
Customs Administrator
Bison Transport Inc.
Winnipeg, MB
- Full-time
Customer-focused with a professional and positive approach.
Added 13 mins ago
AG
Ground Ramp Agent
Alliance Ground International
Edmonton, AB · YEG Airport
- Part-time
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Added 13 mins ago
A
Spécialiste des pièces - Activités de maintenance / Material Maintenance Specialist
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Vous détenez un minimum de dix (10) ans d'expérience dans un environnement de maintenance et une connaissance accrue des enjeux rencontrés lors de ces visites;
Added 13 mins ago
AC
Full-time International Student Advisor
Algonquin College
Ottawa, ON
- Full-time
Experience with customer management and student learning management tools;
Added 13 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 13 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- Up to $21 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 13 mins ago
R(
Keyholder (Part time) - Cornerstone Lloydminster
Reitmans (Canada) Ltée/Ltd
Lloydminster, AB
- Part-time
As a Key Holder, you will support the management team in creating a welcoming, customer-focused environment that reflects the brand’s image. You bring energy, style expertise, and a…
Added 13 mins ago
N
Concepteur(trice) Technique Senior | Senior Technical Designer
NBCUniversal
Montreal, QC
- Full-time
Added 13 mins ago
HE
Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
…standards, and contributes to an exceptional guest and associate…
Added 13 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
…river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau…
Added 13 mins ago
A
Golf Leadership Opportunities - Springs/Summer 2027
AccorHotel
Banff, AB
- Contract
…in ensuring our guests have a seamless and enjoyable golfing…
Added 13 mins ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge - where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded…

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Assistant Front Office Manager supports the daily operations of the front office while serving as a Manager on Duty to ensure brand standards are met. This role involves leading and coaching the team to deliver personalized guest experiences and resolving complex guest concerns.

Requirements

Candidates must have a minimum of 2 years of front office experience in a full-service or luxury hotel environment. Proficiency in property management systems and strong leadership capabilities are essential for this role.

Skills

Front office operations
Leadership
Staff management
Guest services
Conflict resolution
Property management systems
Cash handling
Training and development
Communication
Performance coaching
Operational oversight
Luxury hospitality standards
Scheduling
Problem solving
Team motivation

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Management
Leadership
Guest Experience
Property Management System
Lightspeed
Microsoft Office
Operations
Staffing
Scheduling
Customer Service
First Aid
Health and Safety
Emergency Response
Team Development
Coaching
Communication
Accountability

Report this job