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Added 1 day ago
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IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
Added 5 mins ago
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Deputy Program Manager (DPM) – Ship Readiness & Sustainment (Costal/Core)
Thales
Ottawa, ON · Mill Bay, BC · Halifax, NS
- Full-time
Thales has a vacancy for a Deputy Program Manager (DPM) – Ship Readiness & Sustainment (Costal/Core) who will be responsible and accountable for ensuring the delivery of services to meet…
Added 5 mins ago
Shop Head - Electrical - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Property Management Manager, the Shop Head - Electrical is responsible for the Electrical Shop operations which includes the maintenance of Hospital…
Added 5 mins ago
T
Senior Manager, Release and Deployment - Credit
TD
Toronto, ON
- Full-time
TD is seeking a Senior Manager, Release & Deployment to lead how technology change is planned, governed, and safely deployed across the Credit Platform. Reporting to the AVP, Platform…
Added 5 mins ago
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Lead DevOps Engineer
Sphera
ON · Simcoe, ON
- Full-time
…closely with the Director of DevOps. Your home base is Platform Engineering, but your remit covers every product family that consumes platform…
Added 5 mins ago
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Instrumentation Technician
Linde
Thunder Bay, ON
- Full-time
Linde is a leading global industrial gases and engineering company. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and…
Added 20 mins ago
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Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 35 mins ago
Planning Manager - FAL
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 35 mins ago
Structure Technician
Westerkirk
Breslau, ON
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 35 mins ago
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Intermediate Project Manager
Terrapex Environmental Ltd.
Hamilton, ON
- Full-time
Terrapex is a Canadian, employee-owned company providing specialized consulting services in environmental, geotechnical, hydrogeological, and health and safety fields across Ontario. With…
Added 35 mins ago
SC
Sales Representative (Grande Prairie & Fort St. John, BC)
Sterling Crane
Grande Prairie, AB
- Full-time
…position will report directly to Jeff Walter, Business Development Manager with a focus on implementing and executing strategic business plan objectives, which includes sales strategies and…
Added 35 mins ago
SC
Crane & Rigging Supervisor (Prince George, BC)
Sterling Crane
Prince George, BC
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added 35 mins ago
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
Reporting To The Branch Manager, The Branch Administrator
Added 35 mins ago
SC
Branch Administrator (Calgary, AB)
Sterling Crane
Calgary, AB
- Full-time
Reporting To The Branch Manager, The Branch Administrator
Added 35 mins ago
SC
Crane & Rigging Supervisor (Calgary, AB)
Sterling Crane
Calgary, AB
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added 35 mins ago
SC
Branch Administrator - Temporary (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
Reporting To The Branch Manager, The Branch Administrator
Added 35 mins ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added 50 mins ago
ES
Senior Product Designer
Euna Solutions
ON · Oakville, Ontario
- Contract
The design team at Euna Solutions is shaping digital services that change how people interact with government systems, making them more accessible, efficient, and human-centered. As a…
Added 50 mins ago
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Field Technical Lead - BAS
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Coordinates the procurement of installations materials, supplies, services and controls necessary for timely and cost-effective completion of project within budget.
Added 50 mins ago
Junior Software Engineer
CSC Generation
Toronto, ON
Hiring Manager Interview - Conversation focused on your engineering fundamentals, learning habits, and how you approach problems when uncertain.
Added 1 hour ago
MF
Architectural project manager (freelance)
Moment Factory
Montreal, QC
- Full-time
…to fabrication goes through us. We provide technical drawing services and support for scenographic project management across Moment Factory’s various…
Added 1 hour ago
T
Intermediate Project Manager
Terrapex
Hamilton, ON
- Full-time
Terrapex is a Canadian, employee-owned company providing specialized consulting services in environmental, geotechnical, hydrogeological, and health and safety fields across Ontario. With…
Added 1 hour ago
Co-op/Intern Student - Automation Systems Administrator, 12 Months (January 2027)
Spartan Controls Ltd.
Edmonton, AB
…Student for a 12-month term with our Control Systems Lifecycle Services Team in Edmonton. Reporting to the Manager, Lifecycle Services, you will work within the systems team to provide…
Added 1 hour ago
Co-op/Intern Student - Automation Specialist, 12 Months (January 2027)
Spartan Controls Ltd.
Edmonton, AB
…Student for a 12-month term with our Control Systems Lifecycle Services Team in Edmonton. Reporting to the Manager, Lifecycle Services, you will work within the systems team to provide…
Added 1 hour ago
Application Specialist - Valve & Measurement Reliability
Spartan Controls Ltd.
Edmonton, AB
Prepare and provide quotations, bid packages and proposals to customers for Valve & Measurement Reliability services & the AMS Device Manager product line
Added 1 hour ago
Technologist II - Sewer & Drainage Operations
City of Regina
Regina, SK
…including database management, asset management, water and sewer engineering and operation, infrastructure planning, design, construction, operation, preservation and management. This…

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Assistant Front Office Manager supports the daily operations of the front office while serving as a Manager on Duty to ensure brand standards are met. This role involves leading and coaching the team to deliver personalized guest experiences and resolving complex guest concerns.

Requirements

Candidates must have a minimum of 2 years of front office experience in a full-service or luxury hotel environment. Proficiency in property management systems and strong leadership capabilities are essential for this role.

Skills

Front office operations
Leadership
Staff management
Guest services
Conflict resolution
Property management systems
Cash handling
Training and development
Communication
Performance coaching
Operational oversight
Luxury hospitality standards
Scheduling
Problem solving
Team motivation

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Management
Leadership
Guest Experience
Property Management System
Lightspeed
Microsoft Office
Operations
Staffing
Scheduling
Customer Service
First Aid
Health and Safety
Emergency Response
Team Development
Coaching
Communication
Accountability

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