Jobs in Canada

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Added 3 hours ago
G
Business Development & Proposal Manager
GFT
Toronto, ON
- Full-time
Must have the requisite experience in Toronto AEC markets
Added 6 hours ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 6 hours ago
CU
Senior Records Officer
Carleton University
Ottawa, ON
- Other
The incumbent must possess the following qualifications:
Added 7 hours ago
TA
Assistant Housekeeping Manager
The Atlas Hotel
Regina, SK
- Full-time
…a hardworking, detail-loving Housekeeping team - and as our Assistant Housekeeping Manager, you’ll help lead that magic behind the scenes. From sparkling rooms to smooth daily operations,…
Added 8 hours ago
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Client Service Assistant, BMO Nesbitt Burns (12-month contract)
BMO
Calgary, AB · GLENMO
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 8 hours ago
B
Client Service Assistant
BMO
Red Deer, AB · RDR
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 8 hours ago
D
Assistant Manager, Yardi Implementation, Finance Operations Advisory
Deloitte
Toronto, ON
- Full-time
…delivery of complex Yardi transformation initiatives. As an Assistant Manager, you will play a key role in planning and delivering Yardi implementations, upgrades, configurations and…
Added 8 hours ago
RH
Executive Assistant (with Office Operations)
Robert Half
Calgary, AB
- Full-time
5+ years of experience in an Executive Assistant, Office Manager, or similar senior administrative role.
Added 8 hours ago
B
Private Wealth Administrative Assistant - Vaughan, Winter 2027 (Co-op/Internship) - 4 months
BMO
Vaughan, ON · VMC
- Full-time
Processes modifications and updates to departmental procedures for manager’s approval, ensuring new information and procedures are provided to the team.
Added 8 hours ago
TU
Assistant Housekeeping Manager
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Assistant Housekeeping Manager is primarily responsible for administration, recruitment and training on department operational procedures. This role develops, analyzes and implements…
Added 9 hours ago
G
Business Development & Proposal Manager
GFT.
Toronto, ON
- Full-time
Must have the requisite experience in Toronto AEC markets
Added 10 hours ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 11 hours ago
B
Admin Assistant
BMO
Markham, ON · UPMA
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 12 hours ago
UO
Assistant Housekeeping Manager
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Assistant Housekeeping Manager is primarily responsible for administration, recruitment and training on department operational procedures. This role develops, analyzes and implements…
Added 12 hours ago
TG
Planet Fitness - Assistant General Manager - Niagara Falls
Taymax Group
Niagara Falls, ON
- Full-time
Current CPR Certification required · Must have a valid driver's licence, acceptable driver record and must have own reliable means of transportation
Added 12 hours ago
TG
Planet Fitness - Assistant General Manager - Full Time - Thunder Bay
Taymax Group
Thunder Bay, ON
- Full-time
Current CPR Certification required · Must have a valid driver's licence, acceptable driver record and must have own reliable means of transportation
Added 12 hours ago
RH
Assistant Banquet Manager
Rosewood Hotel Georgia
Vancouver, BC
- Full-time
Experience: Must have a minimum of two years in similar role, preferably in a luxury hotel environment
Added 13 hours ago
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Administrative Assistant (6:30am-3pm)
Veolia | North America
AB · Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 13 hours ago
V|
Administrative Assistant (6:30am-3pm)
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 15 hours ago
TE
Director of Condominium Management
The Enfield Group Inc
Burlington, ON
- Full-time
The Director of Condominium Management leads Enfield's condominium management division. The role oversees three Senior Property Managers and a Property Manager Assistant, and builds out the…
Added 2 days ago
R
Assistant Resident Manager - Full-time
Realstar
St. Catharines, ON
- Full-time
We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every…
Added 3 days ago
FS
Night Manager
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
In this role, you will oversee all hotel activities during the overnight shift, serving as the primary leader on property. You will communicate and follow up on guest requests, operational…
Added 3 days ago
FH
Assistant Director, People & Culture
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
…impact in one of Canada’s most iconic resort destinations. As Assistant Director, People & Culture, you will be at the forefront of shaping an exceptional colleague experience during an…
Added 3 days ago
MC
Building Superintendent
Medallion Corporation
London, ON
- Full-time
…on-site maintenance activities, supervises staff (including Assistant Superintendents), and ensures the property is maintained to the highest standards while delivering exceptional resident…
Added 3 days ago
FR
Leasing Agent / Assistant Resident Services Manager
FirstService Residential Canada
AB · Edmonton, AB
- Internship
Reporting to the Portfolio Manager, the Leasing Agent / Assistant Resident Manager carries out the administration and execution of day-to-day leasing, resident relations, and on-site…

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Assistant Front Office Manager supports the daily operations of the front office while serving as a Manager on Duty to ensure brand standards are met. This role involves leading and coaching the team to deliver personalized guest experiences and resolving complex guest concerns.

Requirements

Candidates must have a minimum of 2 years of front office experience in a full-service or luxury hotel environment. Proficiency in property management systems and strong leadership capabilities are essential for this role.

Skills

Front office operations
Leadership
Staff management
Guest services
Conflict resolution
Property management systems
Cash handling
Training and development
Communication
Performance coaching
Operational oversight
Luxury hospitality standards
Scheduling
Problem solving
Team motivation

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Management
Leadership
Guest Experience
Property Management System
Lightspeed
Microsoft Office
Operations
Staffing
Scheduling
Customer Service
First Aid
Health and Safety
Emergency Response
Team Development
Coaching
Communication
Accountability

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Work requirements

Jobs in Canada