Office & administration jobs in Canada

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Added 18 hours ago
PC
Receptionist, Temporary Casual, Long Term Care Reception Services
Providence Care
Kingston, ON
- Temporary
Post-secondary certification in Office Administration from an educational facility recognized by the province of Ontario
Added 18 hours ago
PI
Administrative Assistant
Prosper Immigration Inc.
Surrey, BC
- $20 to $24 CAD / hour
- Full-time
Assist with internal meetings, team coordination, and general office administration.
Added 18 hours ago
CI
Office Administrator
COWS Inc
Charlottetown, PE
- Full-time
COWS is seeking a highly organized and detail-oriented Office Administrator to support the day-to-day operations of our corporate office. This role is responsible for administrative…
Added 19 hours ago
CH
Administrative Services Coordinator
CBRE HV
Toronto, ON · North York, Ontario
- Full-time
In this role, you'll serve as a trusted administrative partner, coordinating office operations, managing property marketing and listing support, facilitating meetings and events, and…
Added 19 hours ago
I
Administrative Coordinator/Program Coordinator
IICRC
Regina, SK
- Part-time
Ensure compliance with standards and regulations utilizing internal office systems
Added 20 hours ago
V
Executive Assistant
Vale
Canada
- Full-time
…located in Toronto, Canada. This role requires you to be in office 5 days a week, with flexibility based on the leaders being…
Added 20 hours ago
M
Senior Administrative Assistant
MNP
Langley (District), BC · Langley, BC
- Full-time
Make an impact with our Administration team as a Senior Administrative Assistant. This diverse team of professionals directly contributes to the success of the firm by supporting internal…
Added 20 hours ago
TS
Operations Supervisor
TalentSphere Staffing Solutions
Brantford, ON
- Full-time
Operations Supervisor – Day Shift · Our client, an established manufacturing organization, is seeking a hands-on Production/Operations Supervisor to lead its day shift operations
Added 20 hours ago
ML
Executive Assistant
MAC LLP
Elmira, ON
- Contract
Post-secondary education in business administration, office administration, accounting, or a related field preferred
Added 20 hours ago
RH
Procurement Manager
Robert Half
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Added 20 hours ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · Manufacturing (SLG)
- Full-time
Added 20 hours ago
KE
Consultant principal en comptes - Sr. Account Consultant
Kelly Education
Montreal, QC
- Full-time
Added 20 hours ago
T
Senior Change Management Analyst
TD
Toronto, ON
- Full-time
Added 21 hours ago
SG
Purchaser - MH
S3 Group Ltd.
Medicine Hat, AB
- Full-time
Added 21 hours ago
RP
Senior Procurement Specialist, Corporate Services
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Support supplier relationship management and ongoing contract administration
Added 21 hours ago
G-
Operations Supervisor
GFL - Sewer Technologies Division
Dartmouth, NS
- Full-time
Added 21 hours ago
RP
Medical Office Administrator
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Contract
Maintain an organized and welcoming reception area and assist with general office administration duties.
Added 21 hours ago
TE
Field Operations Supervisor, Service - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
Added 21 hours ago
CR
Part Time Receptionist
COGIR Real Estate
Winnipeg, MB
- Part-time
Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)
Added 21 hours ago
Administrative Secretary 3
Winnipeg Regional Health Authority
Winnipeg, MB
…within the administrative support team, and a variety of other office duties as required. The incumbent must contribute to a respectful work environment and participate in workload sharing…
Added 21 hours ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 21 hours ago
DU
Accommodated Testing Coordinator
Dalhousie University
Halifax, NS
- Full-time
Added 21 hours ago
SC
Retail Operations Supervisor
Staples Canada
Whitby, ON
- Full-time
…including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting…
Added 22 hours ago
WR
Patient Registration Clerk (Bilingual) - Repost
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
Added 22 hours ago
OH
Rehab Registration Clerk - Float
Olathe Health
Pavilion 1, BC
- Full-time
…in chart (i.e. Ortho Net, Children's Mercy). Initiates front office/therapist checklist in chart and identifies insurance information (visit restrictions, co-pay and treatment authorization…

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Assistant Front Office Manager supports the daily operations of the front office while serving as a Manager on Duty to ensure brand standards are met. This role involves leading and coaching the team to deliver personalized guest experiences and resolving complex guest concerns.

Requirements

Candidates must have at least 2 years of front office experience in a full-service or luxury hotel environment, with previous leadership experience preferred. Proficiency in property management systems and strong communication skills are required to manage diverse teams and operational demands.

Skills

Front office operations
Leadership
Guest services
Team management
Conflict resolution
Staff scheduling
Property management systems
Cash handling
Communication
Training and development
Performance coaching
Operational oversight
Luxury hospitality standards
Problem solving
Time management

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Management
Leadership
Guest Experience
Property Management System
Lightspeed
Operations
Staffing
Scheduling
Customer Service
First Aid
Health and Safety
Emergency Response
Team Development
Coaching
Communication
Microsoft Office
Full-service Hotel

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Office & administration jobs in Canada

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