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Added 12 mins ago
Senior Financial Analyst
First Majestic Silver
Vancouver, BC
Joining the First Majestic team means being part of an empowered, passionate, and talented workforce committed to growing our business through ethical, innovative, sustainable, and safe…
Added 12 mins ago
Program Manager, Brand Studio
Stripe
Canada
This is an individual contributor role embedded directly within the Stripe Brand team and reporting to the Head of Brand Operations. As a Brand Program Manager, you will lead programs that…
Added 12 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
Team Leadership & Development: Provide leadership, coaching, and development to the plant's HR team, building organizational capability, strengthening performance, and fostering a culture…
Added 12 mins ago
KO
Area Manager KidStrong Saskatoon
KidStrong of Alberta
Saskatoon, SK
- $72,000 to $100,000 CAD / year
- Full-time
Your second priority will be to interview, hire and on board your team of superstar coaches! We will be hiring about 18 additional staff, including an Assistant General Manager and Lead…
Added 12 mins ago
DC
Manager, Real Estate & Land Services
Dillon Consulting Limited
Brandon, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Iqaluit, NU · Sydney Indian Reserve No. 28A, NS · Halifax, NS · St. John's, NL · Edmonton, AB · Calgary, AB · Sydney, NS
- Full-time
…in our communities. We are committed to ongoing professional development and celebrate the unique perspectives that each team member brings to the…
Added 12 mins ago
K
Director, SEO and GEO
Klick
Toronto, ON
- Full-time
Lead and develop a team of SEO and GEO practitioners through coaching, performance management, career development, and quality oversight across active client work.
Added 12 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Added 12 mins ago
AA
HSE/Auxiliary Trainer– Fixed Term Contract, Fly In/Fly Out - Gahcho Kué Mine
Anglo American / De Beers Group
NT · Gahcho Kué Mine, NORTHWEST TERRITORIES
- Full-time
Be part of the team. The team that makes it happen.
Added 12 mins ago
Manager, Global Benefits
Geotab
Canada
Lead, develop, and mentor a team of benefits specialists and administrators across regions. Set clear performance expectations, provide coaching and feedback, and build team capability.
Added 26 mins ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
Lead people by providing coaching, guidance and development by providing meaningful feedback for personal and career growth.
Added 26 mins ago
TO
Fitness Instructor
Township of King
King, ON
- $30 to $40 CAD / hour
- Contract
Reporting to the Lead Hand - Active Living, the Fitness Instructor is responsible for the following:
Added 26 mins ago
CU
Senior Records Officer
Carleton University
Ottawa, ON
- Other
The Senior Records Officer is accountable for ensuring team leadership, coaching, training and ongoing development for the Registrar Specialists teams in terms of records, auditing issues,…
Added 26 mins ago
CI
Senior Associate, Listed Real Estate - Equities Analyst (London or Toronto)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Equity Analyst on the Listed Real Estate team, you will conduct rigorous fundamental research and valuation analysis to support a concentrated, long-only portfolio of high-conviction…
Added 26 mins ago
WC
National Accounts Manager
White Cap Canada
ON · Ontario, Canada
- Full-time
…and leverage analytics to drive account growth. Serves as the lead resource to accomplish the complete ownership of these customers. Manages a 10-20 customer portfolio of $50M - $100M in…
Added 26 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
We are looking for a Parts Lead to support the day-to-day operation of our Parts departments at each of our locations in Avonlea, Radville, Estevan, Oxbow and Redvers. This hands-on role is…
Added 26 mins ago
KB
Yard Associate - Part time
Kent Building Supplies
Shediac, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 26 mins ago
L
SalonCentric - Store Manager - Pickering, ON
L'Oréal
Toronto, ON
- Full-time
As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice…
Added 26 mins ago
LH
Exercise Therapist
Lifemark Health Group
Oakville, ON
- $17.6 to $21.17 CAD / hour
- Full-time
…pillars: We foster innovative thinking; assist with career development; we support personal health and wellness; and devoted to making a real impact in the communities that we live and work…
Added 26 mins ago
S
Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
…with inbound leads and, telesales, and our door-to-door sales team, while also identifying new opportunities to drive revenue and expand SaskTel’s impact. In this exciting role, you will…
Added 26 mins ago
D|
Assurance Senior
Distinct | North America
Niagara Falls, ON
- $80,000 to $100,000 CAD / year
- Full-time
Opportunity to lead engagements from planning through completion
Added 26 mins ago
IP
Account Manager - Sales
Integrated Power Services
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Extensive Training & Career Development Programs
Added 26 mins ago
LH
Exercise Therapist
Lifemark Health Group
Mississauga, ON
- $17.6 to $21.17 CAD / hour
- Full-time
…pillars: We foster innovative thinking; assist with career development; we support personal health and wellness; and devoted to making a real impact in the communities that we live and work…
Added 26 mins ago
EI
Emergency Planning & Security Specialist - 18 month term
Edmonton International Airport (YEG)
Edmonton, AB
- Contract
Edmonton Airports employs 250-300 employees, offering challenging, rewarding opportunities that allows team members to thrive in what they do. The work culture is known for being open,…
Added 26 mins ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
…passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest,…
Added 26 mins ago
EC
YMCA OF NIAGARA - RECE SUPERVISOR - FULL DAY (NOV. 9, 2026)
Early Childhood Community Development Centre
Port Colborne, ON
- Internship
Commits to assisting growth and development among children and youth.

AccorHotel

Assistant Front Office Manager

Calgary, AB, T2P 5C2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

About Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the hotel’s front office team and an ambassador of its service culture. Working closely with the Front Office Manager, this role supports the seamless operation of the department while inspiring colleagues to deliver warm, intuitive, and personalized service.

As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects the hotel’s commitment to luxury, connection, and service excellence.

Key Responsibilities

Front Office Leadership & Operations

Support the Front Office Manager in the day-to-day leadership and operation of the department.
Serve as Manager on Duty, providing leadership and operational oversight across the hotel as required.
Ensure front office standards, procedures, and brand expectations are consistently upheld.
Monitor staffing levels, scheduling, and productivity to support operational and business needs.
Maintain a visible leadership presence, supporting the team during peak periods and high-volume operations.
Ensure accurate use of property management systems, cash handling, and front office procedures.

Guest Experience & Personalization

Deliver and role-model warm, professional, and personalized service throughout the guest journey.
Take ownership of guest concerns, resolving issues promptly and thoughtfully while ensuring appropriate follow-up.
Anticipate guest needs and empower colleagues to create memorable and meaningful moments.
Ensure guest preferences, special requests, and VIP requirements are communicated and followed through.
Promote hotel amenities, services, and experiences to enhance each guest’s stay.

Team Leadership & Development

Lead, coach, and develop Front Office colleagues to achieve service and operational excellence.
Provide ongoing feedback, recognition, and performance coaching in partnership with the Front Office Manager.
Support onboarding, training, and cross-training to build a confident and engaged team.
Foster a positive, inclusive, and collaborative environment where colleagues feel valued and empowered.

Communication & Collaboration

Partner closely with Housekeeping, Food & Beverage, Engineering, and other departments to ensure a seamless guest journey.
Communicate operational priorities, guest needs, and service opportunities clearly and proactively.
Maintain strong follow-up and accountability across all guest and operational matters.
Uphold all hotel, departmental, brand, health & safety, and emergency response standards.

Qualifications

Minimum 2 years of Front Office experience in a full-service or luxury hotel environment; previous supervisory or leadership experience preferred.
Strong understanding of front office operations, guest services, and luxury hospitality standards.
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Strong verbal and written communication skills in English; additional languages are an asset.
Highly organized, detail-oriented, and able to prioritize effectively with a strong sense of urgency.
Service-driven, composed, and confident when handling complex guest situations.
First Aid, health & safety, or emergency response certification/experience is an asset.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Create an environment where colleagues are empowered, supported and recognized.

Physical Requirements

Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and overnight shifts as required.
Required to stay active for the full duration of scheduled shifts.
Ability to lift, push, or pull objects up to 11 kg, including luggage or operational supplies.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and we always stand together.

Integrity:

We build trust through mutual respect and being authentic.

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Assistant Front Office Manager supports the daily operations of the front office while serving as a Manager on Duty to ensure brand standards are met. This role involves leading and coaching the team to deliver personalized guest experiences and resolving complex guest concerns.

Requirements

Candidates must have at least 2 years of front office experience in a full-service or luxury hotel environment, with previous leadership experience preferred. Proficiency in property management systems and strong communication skills are required to manage diverse teams and operational demands.

Skills

Front office operations
Leadership
Guest services
Team management
Conflict resolution
Staff scheduling
Property management systems
Cash handling
Communication
Training and development
Performance coaching
Operational oversight
Luxury hospitality standards
Problem solving
Time management

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Marriott properties
Special dining discounts
Wellness discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Luxury Hotel
Management
Leadership
Guest Experience
Property Management System
Lightspeed
Operations
Staffing
Scheduling
Customer Service
First Aid
Health and Safety
Emergency Response
Team Development
Coaching
Communication
Microsoft Office
Full-service Hotel

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