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Added 5 mins ago
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Executive Assistant
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Added 50 mins ago
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The Assistant Community Manager (also known as Strata Manager Assistant) is responsible for providing clerical and administrative support to the licensed Strata Manager. The Strata Manager…
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Post Office Assistant - Term
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Added 50 mins ago
Post Office Assistant - Term
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South Rustico, PE · North Rustico, PE

AccorHotel

Assistant Front Office Manager

Whistler, BC, Canada

Pay: Salary Range: $64,000 - $67,000 per annum, based on previous experience and education.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Assistant Front Office Manager

Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.

Salary Range: $64,000 - $67,000 per annum, based on previous experience and education.

Job Duties Include:

Consistently offer professional, friendly, and engaging service
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines

Qualifications

Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example
Degree or Diploma in Hospitality Management is an asset

Job Perks & Benefits:

Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected].

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Assistant Front Office Manager will lead, train, and recognize the front office team to ensure exceptional guest service. They are responsible for handling guest concerns, managing staffing schedules, and supporting the Front Office Manager in daily departmental operations.

Requirements

Candidates should have previous experience in a similar leadership role and strong interpersonal and problem-solving abilities. Proficiency with the Opera system or related software is required, and a degree or diploma in Hospitality Management is considered an asset.

Skills

Leadership
Team management
Guest service
Problem solving
Interpersonal skills
Staff scheduling
Opera system
Hospitality management
Conflict resolution
Training

Benefits

Subsidized staff accommodation
Complimentary meal per shift
Employee travel program
Hotel leisure benefits
Golf passes
Ski passes

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Resort
Opera
Guest Experience
Leadership
Staffing
Scheduling
Customer Service
Management
Whistler
Fairmont
Conference Resort
Hotel Operations

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