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AccorHotel

Assistant Manager, Reign

Toronto, ON, Canada

Pay: The salary range for this position is $60,960- 70,000.
Job type: Full-time
Experience: Minimum of 2 years’ experience in hospitality management
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Under the general guidance and supervision of the Food and Beverage Director, and within the limits of the established hotel policies, procedures and the Food and Beverage manual, assists in overseeing and directing all aspects of the restaurant.

Supervises day to day function of all restaurant employees, facilities, sales, and costs
Controls and analyzes, on an ongoing basis, the following:

Quality levels of production

Guest satisfaction (GSI)

Employee satisfaction (CES)

Merchandising and marketing

Operating costs (financials)

Sanitation, cleanliness, hygiene (front & back of house)

Ensures optimum performance in each of the above areas
Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages in the restaurant
Ensures optimal service is being provided while maximizing profit potential
Establishes and maintains effective employee relations
Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands
To conduct, under the guidance of the Restaurant General Manager & Food and Beverage Director, such functions as interviewing, hiring, employee orientation, training, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity
Develops formal training program per outlet, as well as an annual training calendar, implements on the job training sessions for the restaurant employees, responsible for meeting training goals
Produces and implements creative promotional programs with their outlet with the goal of boosting sales and visibility and develops annual promotions calendar in coordination with the F&B Director
Attends and contributes to the weekly food and beverage departmental meetings
Conducts pre meal briefings and maintains liaison with the Executive Chef
Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards
Participates in service as necessary in accordance with the requirements and practices of the restaurant
Ensures hotel grooming and appearance standards are met
Controls stocks for daily use in restaurants to ensure service requirements are met
Schedules guests’ reservations and arrange for private parties
Ensure all health and safety procedures and policies are adhered to by all staff and follow through with any health and safety requests made by staff
Participates in the preparation of the food and beverage department budget and goals
Conducts all administrative work required, including but not limited to :

Schedules - Cleaning and maintenance logbooks

Opening/closing duties - Cleaning checklists

Tracks and compiles sales statistics per month

Other checklists and reports as deemed necessary to effectively run and maximize profits for their outlet.

Performs related duties and special projects as assigned
He/she is expected to contribute time and energy for various charities and service plus related events
Knowledge of personal code of conduct handbook
Thorough knowledge of health and safety policies and procedures including WHMIS training ·
Must be able to work varying shifts

Qualifications

Degree in Hotel and Restaurant Management an asset
Minimum of 2 years’ experience in hospitality management
Strong command of food and beverage product knowledge and trends
Computer skills including; Microsoft Word, Excel, PowerPoint and Outlook
Must have excellent interpersonal and communication skills
Must be fluent in English, second language an asset
Previous working experience in a unionized environment an asset
General accounting principles and policies
Smart Serve Certification
Physical Aspects of Position include but are not limited to the following:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps.

Additional Information

What’s in it for you?

The salary range for this position is $60,960- 70,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Assistant Manager oversees daily restaurant operations, including staff supervision, financial performance, and guest satisfaction. They are responsible for implementing training programs, managing inventory, and ensuring compliance with health and safety standards.

Requirements

Candidates must have at least 2 years of experience in hospitality management and strong proficiency in food and beverage operations. Excellent communication skills, computer literacy, and a valid Smart Serve certification are required.

Skills

Hospitality management
Food and beverage operations
Staff supervision
Financial analysis
Customer satisfaction
Employee training
Budgeting
Health and safety compliance
Inventory control
Communication skills
Interpersonal skills
Microsoft Office
Scheduling
Performance management
Sales management
Smart Serve certification

Benefits

Free meals
Travel discounts
Dry cleaning
Custom learning programs
Health and wellness committee
Sustainability committee
DEI committee

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Restaurant Management
Food and Beverage
Budgeting
Staff Scheduling
Inventory Management
Customer Service
Health and Safety
WHMIS
Smart Serve
Financial Reporting
Performance Coaching
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Operations Management
Quality Control
Marketing
Merchandising
Unionized Environment
Training and Development
Guest Satisfaction Index
Employee Satisfaction
Administrative Duties

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