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AccorHotel

Assistant Server - Social

Banff, AB, Canada

Up to $16 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $16 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Description

At Rimrock Banff, we create more than luxury experiences - we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

This role is about more than running food or resetting tables, it’s about learning service from the ground up, contributing to a seamless guest experience, and gaining the skills to grow into a future server or bartender. As a Server Associate at Social, you’ll bring consistency, attentiveness, and a calm energy to every shift, supporting the team while keeping the venue running with efficiency and care.

With a team-first mindset, you’ll anticipate needs, act with quiet confidence, and take pride in doing each task right the first time.

What You'll Be Doing

Support with Care

Greet guests upon arrival and assist with seating during peak service times.
Deliver food and beverages quickly and accurately, ensuring presentation is correct and complete.
Clear and reset tables promptly, maintaining a clean and polished dining room.
Offer warm, helpful interactions when delivering items, answering guest questions about the menu, hotel amenities, or local attractions.
Monitor your section and service areas proactively to support both teammates and guests.

Operational Excellence

Run drinks from the bar with urgency and accuracy.
Restock ice, glassware, garnishes, and bar supplies throughout the shift.
Polish glassware and keep bar drop zones organized and clear.
Keep service stations and back-of-house prep areas fully stocked, clean, and orderly.
Assist with closing tasks including stocking, polishing, and sanitation procedures.

Team & Culture

Communicate clearly and consistently with servers, bartenders, and supervisors.
Take direction with enthusiasm and complete tasks thoroughly.
Contribute to a respectful, focused team environment grounded in collaboration and reliability.
Embody Rimrock values of connection, growth, and authenticity in every action.

Qualifications

What You Bring

Alberta ProServe Certification required.
Previous hospitality or customer service experience is an asset.
A natural sense of teamwork and a desire to learn about food, beverage, and service.
Calm, friendly, and composed demeanor - even in busy or loud environments.

Bonus If You Bring

Interest in food, wine, or cocktails
Previous experience in a support role in restaurants or bars
Familiarity with the Banff area or local service culture
Ambition to grow into a server or bartender position

Physical Demands

Constant standing and walking in a busy restaurant environment
Frequent carrying of food, drinks, and supplies up to 11lbs / 5kg
Occasional lifting up to 22lbs / 10kg
Frequent bending, reaching, crouching, and stair use
Comfort working in crowded, fast-moving spaces

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.

Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Full-Time

Compensation: up to CAD 16 - hourly

Apply About employer

More about this job

Responsibilities

The Assistant Server supports the dining room team by seating guests, delivering food and beverages, and maintaining clean service areas. They are responsible for restocking supplies and assisting with closing procedures to ensure operational efficiency.

Requirements

Candidates must hold an Alberta ProServe Certification and be legally authorized to work in Canada. Previous hospitality or customer service experience is considered an asset for this role.

Skills

Customer service
Food service
Beverage service
Teamwork
Communication
Attention to detail
Time management
Hospitality
Sanitation procedures
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
Mental health support
Orthodontics coverage
Fertility drug coverage
Gender affirmation support
Employer pension matching
Employee travel program
Food and beverage discounts
Complimentary buffet meal

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Food & Beverage
Customer Service
Restaurant Operations
Dining Room Maintenance
Team Collaboration
Banff
Rimrock Banff
Service Standards
Inventory Management
Sanitation
Food Safety
Guest Relations

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