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Added 58 mins ago
NH
NURSING UNIT CLERK
Northern Health - BC
Quesnel, BC
- Full-time
Northern Health is looking for an experienced, highly efficient, and self-directed Administrative Assistant/Nursing Unit Clerk to support the Nursing department.
Added 5 hours ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 8 hours ago
MO
Licensing Assistant
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Licensing Assistant in the Municipal Governance division.
Added 11 hours ago
VS
Administration Office Assistant (Part-Time) - Canterbury Place (2026-11051)
Verve Senior Living
Toronto, ON · North York, ON
- Part-time
…Manager, provides administrative support including clerical and reception duties for the efficient operation of the…
Added 11 hours ago
SR
Executive Assistant
STRIVE Recruitment Inc.
North Vancouver, BC
- Full-time
Provides day-to-day coordination and support to the administration/reception function.
Added 11 hours ago
Unit Assistant
HealthCareersInSask.ca
Hodgeville, SK
Job Description: Provides support to a unit/department by performing reception, clerical, portering and cleaning duties.
Added 12 hours ago
MR
Front Desk Assistant
Mount Royal University
Calgary, AB
- Part-time
…front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic…
Added 12 hours ago
NC
Veterinary Assistant/Client Service Rep
NVA Canada
Fredericton, NB
- Full-time
As a Veterinary Assistant of Valley Veterinary Hospital, you are part of a team that celebrates the Human-Animal Bond through exceptional and compassionate care of the physical and…
Added 13 hours ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
Maintain the cleanliness, organization, and welcoming appearance of the reception area and adjacent spaces.
Added 13 hours ago
H
Unit Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Provides support to a unit/department by performing reception, clerical, portering and cleaning duties.
Added 15 hours ago
SD
(Regular) Administrative Assistant - 10 months per year - 35 hours per week
School District #8 (Kootenay Lake)
Creston, BC
- Full-time
Performs administrative, secretarial, basic accounting, cashiering, reception, and clerical services in a confidential environment within a school, ensuring the efficient operation of the…
Added 15 hours ago
TP
Administrative Assistant - Calgary Christian Secondary School - Part-Time Temporary
The Palliser School Division
Calgary, AB
- Part-time
Part-Time Administrative Assistant (Temporary)
Added 17 hours ago
HH
Administrative Assistant
Halton Healthcare
Oakville, ON
- Full-time
Provide primary reception coverage, including answering phones, greeting visitors, processing donations, and responding to donor, staff, and hospital inquiries
Added 17 hours ago
UH
Administrative Assistant II - CIPP
University Health Network
Toronto, ON
- Full-time
The GENERAL ADMINISTRATIVE ASSISTANT II exercises judgment and independence in the performance of secretarial activities.
Added 17 hours ago
UH
Administrative Assistant I
University Health Network
Toronto, ON
- Full-time
The Medical Administrative Assistant I utilizes knowledge of medical terminology and exercises judgment or decision-making to provide secretarial and clerical services, in support of…
Added 17 hours ago
TH
Clinic Clerical Assistant - (Temporary Part Time) Q Medical Clinic
Trillium Health Partners
ON · ON, Canada
- Part-time
The Department Clinic Clerical Assistant (CCA) for Outpatient Medicine provides clerical support for reception; new referrals processing and information management; patient administrative…
Added 19 hours ago
A
People and Culture Assistant
AdaptAbilities
AB · Edmonton, AB
- $19 to $20.46 CAD / hour
- Full-time
…the possibility of extension. The People and Culture (P&C) Assistant will provide administrative support for day-to-day P&C operations and processes. This role plays an important role in…
Added 19 hours ago
C
Branch Assistant
CIBC
Thornhill, ON
- Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and…
Added 19 hours ago
C
Branch Assistant (12 month contract)
CIBC
Toronto, ON
- Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and…
Added 21 hours ago
TH
Clinic Clerical Assistant (Temporary Full Time)-WT WSIB Hip/Knee Clinic
Trillium Health Partners
Mississauga, ON
- Full-time
The Department Clinic Clerical Assistant (CCA) provides clerical support for reception; new referrals processing and information management; patient administrative services, ensures the…
Added 23 hours ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Aider à la planification de la réception de marchandises et assurer la mise en place rapide de la présentation visuelle;
Added 1 day ago
FH
Assistant Spa Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 1 day ago
LV
ASSISTANT.E GÉRANT.E JUNIOR-EN
La Vie En Rose
Quebec, QC
- Full-time
Aider à la planification de la réception de marchandises et assurer la mise en place rapide de la présentation visuelle;
Added 1 day ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 1 day ago
LV
ASSISTANT.E GÉRANT.E JUNIOR-EN
La Vie En Rose
Quebec, QC
- Full-time
Aider à la planification de la réception de marchandises et assurer la mise en place rapide de la présentation visuelle;

AccorHotel

Assistant Spa Manager

Lake Louise, AB, T0L 1E0, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Assistant Spa Manager supports the Spa Director in overseeing daily operations, ensuring exceptional guest service, and maintaining high standards of operational excellence. This role also involves managing team performance, driving revenue through retail and treatment bookings, and handling administrative tasks such as payroll and inventory.

Requirements

Candidates should have proven leadership experience in a supervisory or management role and proficiency with Microsoft Office programs. While spa industry experience is preferred, applicants must possess strong interpersonal skills and the ability to work in a fast-paced environment.

Skills

Leadership
Spa operations
Guest service
Performance management
Staff training
Revenue management
Inventory management
Payroll administration
Retail management
Problem-solving
Communication
Microsoft Office
Opera PMS
Book4Time
Health and safety compliance

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Spa Management
Hospitality
Guest Experience
Forbes Travel Guide
LQA Standards
Revenue Growth
Retail Sales
Performance Coaching
Payroll
Inventory Control
WHMIS
Sustainability
Opera PMS
Book4Time
Leadership
Operations Management
Team Development
Customer Service
Resort Management
Health and Safety

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