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Added 22 mins ago
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Robotics Project Manager
Actalent
Vancouver, BC
- $38 to $52 CAD / hour
- Full-time
The Project Manager will be responsible for the planning, scheduling, budgeting, procurement coordination, and execution of multiple complex robotics and electromechanical product…
Added 22 mins ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
As a Manager within the Operations and Supply Chain Consulting practice, you will become a leader in one of the fastest growing and most entrepreneurial groups within RSM. You will have the…
Added 22 mins ago
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Seasonal Sales Associate (Westboro)
Knix
Ottawa, ON
- $19 CAD / hour
- Temporary
Stay knowledgeable on our growing product assortment and current promotions to confidently support customer decisions.
Added 22 mins ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
We are currently seeking an Assistant Branch Manager to join our team.
Added 22 mins ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers.…
Added 22 mins ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
The Account Manager partners with brokers in the Toronto region to lead the quoting, renewal, and amendment processes that ultimately drive increased premiums for small case group benefit…
Added 37 mins ago
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Staff Software Architect - Ground Control Software
MDA
Brampton, ON
- Full-time
…implementation, maintenance, and testing. Working with the department manager, you will strengthen engineering processes and practices, support commercialization, and mentor junior team…
Added 37 mins ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
We are seeking an experienced and commercially driven National Product Manager, Cardiovascular Ultrasound & Structural Heart to lead the strategy, growth, and market development of our…
Added 52 mins ago
CC
Sales Associate
Circle Craft Co-operative
Vancouver, BC
- Part-time
Under the supervision of the Store Manager the Sales Associate will present the works of our artists/members at our Granville Island location, and provide an exceptional level of service to…
Added 52 mins ago
TH
Overnight Freight Team Associate: Full Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 52 mins ago
ML
Griffith Community Health Admin Officer
Murrumbidgee Local Health District (MLHD)
Griffith, ON
- Full-time
…Health Admin Officer to provide administration and clerical support to the manager and team at Griffith Community Health. This temporary part time position covers maternity leave and helps…
Added 52 mins ago
TH
Overnight Freight Team Associate: Part Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 52 mins ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
- Full-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 52 mins ago
TH
Flooring Sales Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 52 mins ago
TH
Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 52 mins ago
TH
Overnight Freight Associate Part Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 52 mins ago
TH
Seasonal Recovery Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 52 mins ago
TH
Tool Rental Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 52 mins ago
TH
Plumbing & Electrical Sales Associate : Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 52 mins ago
TH
Associé(e) aux caisses (Temps partiel)
The Home Depot Canada
Laval, QC
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 52 mins ago
TH
Head Cashier: Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
…through scheduling and providing first level of escalation for customer…
Added 52 mins ago
TH
Department Supervisor : Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve…
Added 52 mins ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 52 mins ago
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Structural Drafter, Junior
WhiteWater
Richmond, BC
- Full-time
Assist structural engineers to provide technical support to in-house departments, regional offices, external consultants, and vendors in projects and product development tasks.
Added 52 mins ago
TH
Customer Service Coordinator- 6 Month Contract
The Home Depot Canada
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service

AccorHotel

Assistant Spa Manager

Lake Louise, AB, T0L 1E0, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Assistant Spa Manager supports the Spa Director in overseeing daily operations, ensuring exceptional guest service, and maintaining high standards of operational excellence. This role also involves managing team performance, driving revenue through retail and treatment bookings, and handling administrative tasks such as payroll and inventory.

Requirements

Candidates should have proven leadership experience in a supervisory or management role and proficiency with Microsoft Office programs. While spa industry experience is preferred, applicants must possess strong interpersonal skills and the ability to work in a fast-paced environment.

Skills

Leadership
Spa operations
Guest service
Performance management
Staff training
Revenue management
Inventory management
Payroll administration
Retail management
Problem-solving
Communication
Microsoft Office
Opera PMS
Book4Time
Health and safety compliance

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Spa Management
Hospitality
Guest Experience
Forbes Travel Guide
LQA Standards
Revenue Growth
Retail Sales
Performance Coaching
Payroll
Inventory Control
WHMIS
Sustainability
Opera PMS
Book4Time
Leadership
Operations Management
Team Development
Customer Service
Resort Management
Health and Safety

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