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Added 40 mins ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Added 40 mins ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
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PG
Warehouse Assistant Pakenham
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LH
Physiotherapy Assistant
Lifemark Health Group
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- $17.6 to $21.17 CAD / hour
- Full-time
Lifemark Seniors Wellness is looking for a Permanent Full-Time Physiotherapy Assistant to join our growing team!
Added 1 hour ago
LH
Physiotherapy Assistant
Lifemark Health Group
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Unit Assistant
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…and Management Philosophy of St. Boniface Hospital, the Unit Assistant is responsible for providing clerical and patient related support to include: scheduling appointments/consults;…
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Nursing Assistant (UCA)
Winnipeg Regional Health Authority
Winnipeg, MB
Medical terminology( 75% pass mark) required.
Added 1 hour ago
Nursing Assistant (UCA)
Winnipeg Regional Health Authority
Winnipeg, MB
Medical terminology( 75% pass mark) required.
Added 1 hour ago
Diagnostic Imaging Processing Clerk
Winnipeg Regional Health Authority
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Completion of a Medical Administrative Assistant Certificate or Medical Office Assistant Certificate from a recognized institute.
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Ophthalmic Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Experience showcase good understanding of medical terminology is required.
Added 1 hour ago
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Winnipeg Regional Health Authority
Winnipeg, MB
Medical terminology( 75% pass mark) required.
Added 1 hour ago
Nursing Assistant (UCA)
Winnipeg Regional Health Authority
Winnipeg, MB
Medical terminology( 75% pass mark) required.
Added 1 hour ago
Primary Care Assistant - Minor Injury and Illness Clinic
Winnipeg Regional Health Authority
Winnipeg, MB
Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
Added 2 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 3 hours ago
DZ
Dental Assistant
Dr. Zeina El Harake
Lasalle, ON
- Full-time
We're Dr. Zeina El Harake's practice in the heart of LaSalle. We're hiring a dental assistant for the longterm.
Added 3 hours ago
BE
Optometric Assistant
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Calgary, AB
- Full-time
Role Description The Optometric Assistant is a part-time, on-site role based in Calgary, AB. This team member supports the optometrists in our Panorama Hills NW and Bridgeland locations by…
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BC
Anesthesia Assistant
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- Full-time
An Anesthesia Assistant (AA) is a Registered Respiratory Therapist or a Registered Nurse who holds a Certified Clinical Anesthesia Assistant Certification from a Canadian Society of…
Added 3 hours ago
D
Laboratory Assistant
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Bolton, ON
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You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
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S
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Coquitlam, BC
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Added 5 hours ago
NS
Care Team Assistant - Acute Medical Unit
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
…direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on the needs of the patient and program/unit. As a member of the collaborative care…
Added 5 hours ago
NS
Care Team Assistant - Acute Medical Unit
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
…direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on the needs of the patient and program/unit. As a member of the collaborative care…
Added 5 hours ago
P
Store Manager-Devonshire Mall
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- Full-time
…sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads and Sales…
Added 5 hours ago
Physician Assistant (Urgent Care)
Enzo
Laval, QC · Montreal, QC
…other healthcare providers, such as physicians, nurses, and medical technicians, to provide comprehensive patient…
Added 5 hours ago
Physician Assistant (Urgent Care)
Enzo
Caledon, ON · Toronto, ON
…other healthcare providers, such as physicians, nurses, and medical technicians, to provide comprehensive patient…
Added 5 hours ago
Medical Laboratory Assistant
Enzo
Laval, QC · Montreal, QC
Record and report test results: Accurately record test results, maintain laboratory records, and report findings to medical professionals.

AccorHotel

Assistant Spa Manager

Lake Louise, AB, T0L 1E0, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Assistant Spa Manager supports the Spa Director in overseeing daily operations, ensuring exceptional guest service, and maintaining high standards of operational excellence. This role also involves managing team performance, driving revenue through retail and treatment bookings, and handling administrative tasks such as payroll and inventory.

Requirements

Candidates should have proven leadership experience in a supervisory or management role and proficiency with Microsoft Office programs. While spa industry experience is preferred, applicants must possess strong interpersonal skills and the ability to work in a fast-paced environment.

Skills

Leadership
Spa operations
Guest service
Performance management
Staff training
Revenue management
Inventory management
Payroll administration
Retail management
Problem-solving
Communication
Microsoft Office
Opera PMS
Book4Time
Health and safety compliance

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Spa Management
Hospitality
Guest Experience
Forbes Travel Guide
LQA Standards
Revenue Growth
Retail Sales
Performance Coaching
Payroll
Inventory Control
WHMIS
Sustainability
Opera PMS
Book4Time
Leadership
Operations Management
Team Development
Customer Service
Resort Management
Health and Safety

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