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Added 19 mins ago
II
Business Development Manager
i3 International
Toronto, ON · North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
…in-person, ensuring data accuracy in Salesforce and hitting sales…
Added 19 mins ago
PH
General Manager - Permanent - 4345
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
An established ICI general contractor is looking for a General Manager to lead its Calgary operation. This is the top seat in the office: you'll own the business, setting the strategy,…
Added 19 mins ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal…
Added 20 mins ago
Engineering Resource Strategy & Capacity Planning Manager
Alstom
Saint-Bruno, QC
As an Engineering Workload & Subcontracting Manager, you will act as the site authority for engineering workload forecasting and subcontracting governance, ensuring resource capacity aligns…
Added 49 mins ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
As part of Marsh People and Investments and Marsh Risk in Canada, the Senior Marketing Manager is responsible for shaping and executing the marketing strategy for Marsh across these…
Added 1 hour ago
C
Manager / Senior Manager Key Accounts - Aerospace (ER&D)
Cyient
Montreal, QC
- Full-time
The Senior Manager Key Accounts will assume responsibility for the sales of services and system solutions in the Aerospace industry, with a primary focus on a major aircraft engine OEM…
Added 1 hour ago
B
Personal Banker
BMO
Mississauga, ON
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 1 hour ago
GI
Business Development Manager
GrowCap Inc
Toronto, ON
- Full-time
We’re seeking a Business Development Manager to own the pipeline, drive revenue, and
Added 1 hour ago
SJ
Sales Associate / Jewelry Consultant - Zales - King Of Prussia Mall - King Of Prussia, PA
Signet Jewelers
King, ON
- Full-time
As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:
Added 1 hour ago
U
Manager I, Account Management, Eats SMB
Uber
Toronto, ON
- Full-time
5+ years of experience in Account Management or Sales.
Added 1 hour ago
MA
Senior Relationship Manager - Group Benefits
Marsh Agency
Mississauga, ON
- Full-time
The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
T
Regional Sales Manager
Tenaquip
Mississauga, ON
- Full-time
Manage a team of sales professionals and oversee their training, performance, and standard of job performance.
Added 2 hours ago
BK
Shift manager - fast food restaurant
Burger King
Duncan, BC
- Full-time
Maintain records of stock, repairs, sales and wastage
Added 2 hours ago
Non-Commercial National Account Manager, Team Lead
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
…achieving revenue and profit targets through the leadership of a sales team that attracts and retains large non- commercial corporate customers. The national account sales team develops…
Added 2 hours ago
AC
Gérant(e) de magasin -ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
Notifies Distric Manager of any sales, cash, inventory or operating discrepancy.
Added 2 hours ago
SI
Plant Manager I
Saputo Inc.
Orangeville, ON
- Full-time
Saputo Dairy Products Canada is currently looking for Plant Manager for our Orangeville, Ontario facility.
Added 2 hours ago
KC
Distribution Analyst
Kia Canada
Mississauga, ON
- Full-time
The Distribution Analyst works closely with the Manager, Distribution, Regional Teams, Vehicle Logistics, Sales Operations, and Dealers to support wholesale objectives, improve inventory…
Added 2 hours ago
Y
Business Development Manager, Dairy
Yokogawa
NB · Chiasson Office, NB
- Full-time
Work Experience : 6–8 years of relevant experience in industrial automation, technical sales, business development, application engineering, or project execution. Primary experience in the…
Added 2 hours ago
BT
Service Manager
Bosch Truck Group / Bosch Idealease
Vernon, BC
- Full-time
…safety, and customer satisfaction. We have an exciting Service Manager opportunity in our Vernon…
Added 2 hours ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
Added 2 hours ago
SG
Accounting Manager
Stannah Group
Markham, ON
- Full-time
The Accounting Manager is responsible for overseeing the day-to-day accounting, financial reporting, and administrative functions of Stannah Stairlifts Canada. This position ensures the…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Val-d'Or, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Fort Frances, ON
- $19.3 to $20.4 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 hours ago
D
Assistant Store Manager
Dollarama
Barrie, ON
- $19.3 to $20.3 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…

AccorHotel

Assistant Spa Manager

Lake Louise, AB, T0L 1E0, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and team development. A key focus of this role includes active participation in employee performance management, training, and development. This individual is expected to act as an extension of the Spa Director, helping to maintain high standards across all areas of the spa.

Job duties Include:

Guest Experience & Spa Operations

Demonstrate strong commitment to exceptional guest service and personalized experiences
Maintain comprehensive knowledge of all spa treatments, products, and facility features
Lead daily spa operations, ensuring all service and quality standards are upheld
Oversee reception and guest flow, ensuring seamless booking, check-in, and service delivery
Handle special guest requests and resolve concerns with professionalism and care
Ensure adherence to hotel and departmental policies at all guest touchpoints

Leadership & Service Excellence

Deliver service in accordance with Forbes Travel Guide and LQA standards.
Coach and mentor colleagues to consistently achieve luxury service excellence.
Assume responsibility for the overall operation of the spa in the absence of the Spa Director, ensuring service excellence, operational efficiency, financial accountability, and adherence to Fairmont standards.

Revenue & Business Development

Support initiatives to drive spa revenue through treatment bookings, upselling, and retail performance
Motivate and guide the team to meet revenue and retail sales goals

Financial & Operational Performance

Assist with monitoring departmental expenses and labour costs.
Review daily revenue reports and identify opportunities to improve performance.
Support labour scheduling to maximize productivity while maintaining exceptional service standards.

Inventory Management

Assist with monitoring and managing spa supply inventory to ensure operational readiness
Assist the Spa Director in completing monthly inventory counts, spot-checks, and placing orders

Payroll & Scheduling

Support the accurate administration of employee payroll, including daily timekeeping review
Act as the departmental payroll lead in the absence of the Spa Director

Retail Operations

Maintain and replenish retail product displays, testers, and signage
Support the team in achieving retail sales targets and promoting homecare regimens

Performance Management & Training

Participate actively in employee performance management and coaching
Support the Spa Director in training, onboarding, and ongoing development of team members
Promote a positive and professional work environment that aligns with health and safety standards
Ensure consistent adherence to workplace safety procedures

Administrative & Communication Duties

Maintain accurate daily reports, including the discount register and transaction records
Submit and track maintenance work orders, ensuring timely follow-up
Attend promotional and operational meetings; collaborate on events and special projects
Foster effective communication and collaboration between departments to ensure smooth spa operations

Health, Safety, & Sustainability

Uphold all hotel environmental and sustainability policies
Maintain a clean and safe working environment
Ensure compliance with Health & Safety, WHMIS, and Fairmont Safe & Sustainable practices.
Perform additional tasks and duties as assigned by the Spa Director

Qualifications

Qualifications:

Proven leadership experience in a supervisory or management role
Proficient with Windows-based programs and Microsoft Office (Word, Excel); familiarity with Opera PMS and Book4Time is a strong asset
Spa industry experience is preferred, though not required
Exceptional interpersonal skills with sound decision-making and problem-solving abilities
Reliable, accountable, and committed to excellence in guest service
Strong written and verbal communication skills in English
Self-motivated with the ability to work independently and take initiative
Capable of maintaining high performance standards in a fast-paced, high-pressure environment
Physically able to stand and walk for extended periods; must be able to lift trays and perform tasks that require moderate physical effort

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Assistant Spa Manager supports the Spa Director in overseeing daily operations, ensuring exceptional guest service, and maintaining high standards of operational excellence. This role also involves managing team performance, driving revenue through retail and treatment bookings, and handling administrative tasks such as payroll and inventory.

Requirements

Candidates should have proven leadership experience in a supervisory or management role and proficiency with Microsoft Office programs. While spa industry experience is preferred, applicants must possess strong interpersonal skills and the ability to work in a fast-paced environment.

Skills

Leadership
Spa operations
Guest service
Performance management
Staff training
Revenue management
Inventory management
Payroll administration
Retail management
Problem-solving
Communication
Microsoft Office
Opera PMS
Book4Time
Health and safety compliance

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Spa Management
Hospitality
Guest Experience
Forbes Travel Guide
LQA Standards
Revenue Growth
Retail Sales
Performance Coaching
Payroll
Inventory Control
WHMIS
Sustainability
Opera PMS
Book4Time
Leadership
Operations Management
Team Development
Customer Service
Resort Management
Health and Safety

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