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Added 14 mins ago
HG
Front Desk Clerk
Hilton Grand Vacations
BC · BC, Canada
- Full-time
As part of the Member Reception Team, the Front Desk Clerk is expected to provide the highest level of Member and Guest service at every point of contact, through the use of communications…
Added 59 mins ago
GH
Guest Service Supervisor
Germain Hôtels
Ottawa, ON
- Full-time
The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels…
Added 1 hour ago
CA
Express Lube Technician - Crown Toyota
Crown Auto Group
Winnipeg, MB
- Full-time
Access to Perkopolis. (Canada’s leading corporate concierge discount service
Added 2 hours ago
Concierge Security Guard
GardaWorld
Toronto, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 10 hours ago
FR
Concierge
FirstService Residential Canada
Burnaby, BC
- Full-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 12 hours ago
DP
Front Desk Night Associate
Diamond Property Services
Mississauga, ON
- Full-time
…for residents and visitors, providing exceptional customer service in a residential…
Added 15 hours ago
AU
Security Guard - Receptionist - Concierge
Allied Universal
Toronto, ON · North York, ON
- $18 CAD / hour
- Part-time
We are currently seeking a reliable and dedicated Security Guard - Receptionist - Concierge in North York, Ontario. This position is ideal for individuals who excel in a professional…
Added 16 hours ago
FR
Concierge
FirstService Residential Canada
Vancouver, BC
- Full-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 16 hours ago
Security Guard- Fraser Valley
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 16 hours ago
Security Guard-Victoria
Kandor
Victoria, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 17 hours ago
ZR
Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
As a Concierge at Zen Residential, you will play a key role in providing a welcoming and secure environment for residents, guests, and visitors in the residential community. Acting as the…
Added 17 hours ago
Operations - Security Guard (Guardteck)
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 18 hours ago
C
Receptionist/Concierge
Chartwell
Kamloops, BC
- Part-time
As a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the…
Added 19 hours ago
Concierge Security Guard, Residential
GardaWorld
Barrie, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 19 hours ago
Security Officer
Northland Properties
Vancouver, BC
…spectacular setting allows guests to experience exceptional service with first-class amenities, from a personal concierge to a signature restaurant Boulevard Kitchen & Oyster Bar, complete…
Added 19 hours ago
Housekeeping Supervisor
Northland Properties
Halifax, NS
…spectacular setting allows guests to experience exceptional service with first-class amenities, from a personal concierge to a signature restaurant Boulevard Kitchen & Oyster Bar, complete…
Added 20 hours ago
Health Complex Security Guard
GardaWorld
Emerson, MB · Winnipeg, Mani
Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available
Added 20 hours ago
SC
Luxury Travel Planner | Touring & Custom Itineraries
Sienna Charles
Canada
- Full-time
Collaborate with our lifestyle concierge team on dining, events, and other requests that complement a trip.
Added 20 hours ago
GH
Guest Experience Ambassador
Glenhill Hotel
Toronto, ON
- Full-time
This hands-on position combines guest-facing service with operational awareness, including reservations, arrivals, service recovery, suite readiness checks, and coordination with…
Added 20 hours ago
Security Guard - Hamilton
Kandor
Hamilton, ON
We're looking for reliable, professional security guards who take pride in customer service. In this role, you'll often be the first person a tenant, shopper, visitor, or contractor meets,…
Added 20 hours ago
PL
Overnight Security Concierge
Prokey Living
Edmonton, AB
- Full-time
As a Security Concierge, you’ll be the first point of contact and a key presence in creating a safe, welcoming, and professional environment for residents, visitors, and contractors. This…
Added 21 hours ago
Concierge Security Guard - Commercial
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 22 hours ago
A
Bilingual Executive Lounge Attendant (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
Executive Lounge is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The…
Added 22 hours ago
WT
Senior Manager, Advice Innovation & Experience (16-month Fixed Term Contract)
Wealthsimple Technologies
Remote, Canada
- $156,000 to $195,000 CAD / year
- Full-time
- Remote
Incubate and personally run new advice services. Take a concept, like a new advice offering, an estate concierge, or a high-touch onboarding experience, and figure out how to deliver the…
Added 22 hours ago
DB
Sales Coordinator
Discover Banff Tours
Banff, AB
- Full-time
Build and maintain hotel, concierge, and wholesale relationships through regular visits and check-ins; share product updates and gather sales feedback.

AccorHotel

Bilingual Executive Lounge Attendant (Part-Time)

Ottawa, ON, Canada

Full rate of pay of $22.79/hour · Part-time

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Job details

Pay: Full rate of pay of $22.79/hour
Job type: Part-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Executive Lounge Attendant (Part-Time).

Executive Lounge is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Executive Lounge Attendant will create a sense of loyalty that will ensure their return.

What is in it for you:

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Full rate of pay of $22.79/hour

Job Description

Reporting to the Executive Lounge Leadership Team, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Provide exceptional service in the Executive Lounge
Responsible for the set up and break down of all food and beverage presentations in the lounge. (Breakfast, coffee/tea service, bar service and canapés)
Assist guests regarding food and beverage menu items. Have knowledge of all menu items, garnishes, contents and preparation methods
Attention to detail in ensuring the lounge is well maintained at all times and that the ambiance changes in the lounge from one food and beverage presentation to the next
Clearing dishes from guest tables and ensuring cleanliness of the lounge and services areas
Identify guest preferences and act on them to develop and maintain strong guest relationships to ensure Executive Lounge loyalty
Provide personalized Concierge information to our Guests about local and area attractions
Effectively organize the Executive Lounge pantry and storage areas to ensure efficiency
Assist with controlling inventory needed for Executive Lounge pantry and storage areas. (Food and liquor)
Create strong relationships with departments that support Executive Lounge - primarily the culinary and stewarding departments
Make certain that all Fairmont Château Laurier policies, procedures and corporate Executive Lounge standards are known, followed and acted upon at all times
Follow all safety and sanitation policies when handling food and beverage items
Follow all sustainability standards and initiatives
Other duties as assigned

Qualifications

Food and Beverage serving experience required
Smart serve required
Excellent interpersonal and English/French communication skills
Must possess a professional presentation
Strong problem solving abilities
Highly responsible & reliable

Additional Information

Physical Aspects of Position (include but are not limited to):

Frequent standing and walking throughout shift
Frequent lifting and carrying up to 40 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramp

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Part-Time

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More about this job

Responsibilities

The attendant is responsible for providing exceptional service in the Executive Lounge, including food and beverage setup, maintenance, and guest interaction. They must also manage inventory and maintain strong relationships with culinary and stewarding departments to ensure operational efficiency.

Requirements

Candidates must have prior food and beverage serving experience and possess a valid Smart Serve certification. Excellent interpersonal and bilingual communication skills in English and French are required for this role.

Skills

Food and beverage service
Customer service
Communication
Interpersonal skills
Problem solving
Inventory management
Attention to detail
Concierge services
Sanitation
Safety compliance

Benefits

Food and beverage discount
Employee benefit card
Discounted rates in Accor worldwide
Learning programs
Corporate social responsibility activities

Visa sponsorship

Not detected in the job text

Keywords

Executive Lounge
Hospitality
Food and Beverage
Smart Serve
Customer Loyalty
Concierge
Inventory Control
Sanitation
Sustainability
Accor
Fairmont
Guest Relations
Service Standards
Culinary Support

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