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Added 14 mins ago
HC
Responsibilities
Health Careers Canada
Toronto, ON
- Full-time
Reporting to the CSSO Manager, the full-time, temporary (until October 15, 2027) Clinical Operations Coordination Leader (COCL) will support the operation and coordination of both clinical…
Added 1 hour ago
CG
Technicien(ne) post-production / Post-Production Technician
Canopy Growth Corporation
Pointe-Claire, QC
- Full-time
Rejoignez notre équipe dynamique chez MTLC, une entreprise leader dans l'industrie du cannabis avec des filiales incluant MTL Cannabis, Abba Medix et Canada House Clinics.
Added 1 hour ago
SC
SAP iXp Intern – Sustainability Go-To-Market
SAP Careers
Toronto, ON
- $21 to $38 CAD / hour
- Full-time
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by…
Added 1 hour ago
VE
Procurement Co-op
Veolia Environnement SA
Oakville, ON
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 1 hour ago
VE
Laboratory Co-op
Veolia Environnement SA
Sarnia, ON
- Internship
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 1 hour ago
OT
Lead Automation Architect
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…services. You will champion best practices that not only streamline operations but also accelerate delivery and improve overall service resilience. We are looking for a strategic,…
Added 1 hour ago
D-
Regional Sales Manager - Farm Retail
DLF - BV
Kawartha Lakes, ON · Lindsay, ON
- Full-time
DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural forage and (professional) lawn markets. By continuously developing new innovative…
Added 2 hours ago
PA
GENERAL MANAGER
Professional Association of Canadian Theatres (PACT)
Orangeville, ON
- Part-time
…Board of Directors. Key Responsibilities. Oversee day-to-day operations including box office, staffing, scheduling, facility management, marketing strategies, and development. Prepare and…
Added 2 hours ago
WF
Grocery Team Leader (Department Manager)
Whole Foods Market
BC · West Vancouver, BC
- Full-time
Provides overall leadership to the Grocery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory…
Added 2 hours ago
TV
FINANCE MANAGER/CONTROLLER
Twin Valley Co-op Ltd
Birtle, MB
- Full-time
…a key leadership position functioning as the senior finance leader and responsible for supporting the organization’s financial strength, strategic planning, operational decisions, risk…
Added 2 hours ago
EC
General Labour
Entripy Custom Clothing
Oakville, ON
- Full-time
…Oakville, Ontario. Our technology-focused and vertically-integrated operations allow us to provide clients with superior speed, quality, convenience and pricing. We are Canada's leader in…
Added 2 hours ago
S
Equipment Operator – Pipeline/Facility Abandonment and Pipeline Repairs
SUMMIT
Brooks, AB
- Full-time
Assist with pipeline abandonment activities, including exposing pipelines, supporting cut-and-cap operations, and backfilling excavations.
Added 2 hours ago
EE
Safety Advisor, Empire Envelope
Empire Envelope
Calgary, AB
- Full-time
…Alberta as they have been doing already for over 50 years. With operations in Edmonton and Calgary, we service all residential and commercial…
Added 2 hours ago
CO
Chief of Police
City of Saint John
Saint John, NB
- Full-time
The Saint John Board of Police Commissioners (the “Commission”) is seeking a forward-looking police leader to serve as its next Chief of Police.
Added 3 hours ago
J
National Sales Manager- CVRM
Jobgether
Canada
- $147,192.8 to $193,190.55 CAD / year
- Contract
This is an ideal opportunity for an experienced pharmaceutical sales leader motivated by both business results and meaningful patient impact.
Added 3 hours ago
E
Principal Product Manager - Identity Threat Detection and Response
Elastic
Canada
- Full-time
…identity-based attacks is essential for any modern Security Operations Center…
Added 3 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 3 hours ago
Clinical Team Leader - Crisis Services
Winnipeg Regional Health Authority
Winnipeg, MB
…the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis Service, Walk-In Crisis Services and Crisis Stabilization Unit…
Added 3 hours ago
GC
Civil Construction Crew Leader
Groupe Consertek LM Inc. | Consertek LM Group Inc.
Leader, SK
- Full-time
As a Civil Construction Crew Leader, you will be responsible for the construction for the foundation installation of towers and related equipment’s. Read plans and specifications, do site…
Added 3 hours ago
CO
Corporate Services Financial & Administration Manager
City of Lethbridge
Lethbridge, AB
- Full-time
Are you a finance leader who pairs strategic thinking with a genuine commitment to public service? Do you take pride in helping others understand complex financial information and turn it…
Added 3 hours ago
ME
Visual Merchandiser - Whistler
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 3 hours ago
BA
FIXED OPERATIONS MANAGER
Bannister Automotive Group
Chilliwack, BC
- $120,000 to $150,000 CAD / year
- Full-time
Bannister Hyundai Chilliwack is looking for a Fixed Operations Manager to lead our Service and Parts operations. This is an exciting opportunity for a motivated, hands-on leader who…
Added 3 hours ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
…volunteer Board of Directors. Since 1982, Blue Door has been a leader in housing solutions, supporting people experiencing or at risk of homelessness. Our mission is to enable housing…
Added 4 hours ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
Job Title: Retail Team Leader - Grandview 2032, Langley, Vancouver Purpose: Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding…
Added 4 hours ago
VS
Environmental Services Manager (2026-10856)
Verve Senior Living
Kingston, ON
- Full-time
Are you a hands-on leader who takes pride in creating safe, clean, and welcoming environments? Do you enjoy being part of a team, managing building operations, and ensuring residents…

AccorHotel

Central Services Agent

Richmond, BC, Canada

Full wage of $32.60/hr following the successful completion of probationary period · Full-time

Apply About employer

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Job details

Pay: Full wage of $32.60/hr following the successful completion of probationary period
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What is in it for you:

The opportunity to live, work and play across the world through our employee travel and internal transfer programs
Complimentary duty meal in our colleague dining room
Complimentary hotel stay for two through our BE OUR GUEST program
Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
30% reimbursement of TransLink monthly pass or YVR Employee Parking pass
Full wage of $32.60/hr following the successful completion of probationary period

Job Description

Central Services Agent

At Fairmont Vancouver Airport, every guest interaction is an opportunity to create a lasting memory. We invite you to showcase your exceptional interpersonal skills as Central Services Agent, where the knowledgeable and personalized service you provide by telephone will make our guests feel unique and valued.

What you will be doing:

Consistently offer professional, friendly and engaging service
Act as the point of contact for internal and external communications
Provide warm friendly service and efficient follow-up to all guest requests or concerns
Full knowledge of the department and hotel emergency and crisis procedures including: fire procedures, elevator entrapment and staff/guest medicals
Ensuring accurate records of guest calls to Central Services
Ensuring inter-departmental communication and co-operation in the interest of better guest satisfaction
Being well informed about all hotel facilities/events in order to provide information as required
Maintaining working knowledge of operating procedures of the following departments: Housekeeping, Front Office, Engineering, Guest Services, Food and Beverage
Maintaining knowledge of hotel rates and packages
Set up reservations in order to support the perfect arrival
Process shipping requests for guests
Process lost and found items
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
Maintaining a safe and hazard free working environment
Completing daily task list
Other duties as assigned

Qualifications

Your experience and skills include:

Service focused personality is essential; experience is an asset
Able to handle a multitude of tasks in a fast-paced, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Must be flexible in terms of working hours - regular coverage of overnight shift
Ability to handle cash effectively and with accuracy
Prior experience working with Opera Cloud or a related system
Fluency in English; additional languages are a plus

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job-Category: Sales & Marketing

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Central Services Agent acts as the primary point of contact for internal and external communications, providing professional and efficient service to guests. They are responsible for managing guest requests, maintaining accurate records, and ensuring adherence to hotel safety and emergency protocols.

Requirements

Candidates should possess a service-focused personality with the ability to remain calm and courteous in a fast-paced environment. Previous customer service experience and familiarity with systems like Opera Cloud are considered assets, along with the flexibility to work overnight shifts.

Skills

Customer service
Communication
Interpersonal skills
Telephone etiquette
Crisis management
Emergency procedures
Opera Cloud
Cash handling
Problem solving
Attention to detail
Multitasking
Hospitality

Benefits

Employee travel program
Internal transfer program
Complimentary duty meal
Complimentary hotel stay
Employee benefit card
Extended medical
Dental
Vision
Life insurance
Disability benefits
Company-matched pension plan
TransLink pass reimbursement
Employee parking pass reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Customer Service
Front Office
Housekeeping
Engineering
Food and Beverage
Opera Cloud
Emergency Procedures
Guest Relations
Reservations
Safety Regulations
Communication
Hotel Operations
Cash Handling
Sustainability

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