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Added 6 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 6 mins ago
SS
Azure Infrastructure Engineer
Sonata Software North America Inc.
Toronto, ON
- Full-time
8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for…
Added 6 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 9 mins ago
Cargo Agent
Air North
Whitehorse, YT
Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
Added 9 mins ago
C
Software Developer
Cisco
Ottawa, ON
- Full-time
Cisco Nexus Dashboard is the unified operations platform designed to simplify and accelerate data center management. Built on a robust, Kubernetes-based microservices architecture, it…
Added 22 mins ago
CN
S&T Operational Excellence Specialist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…initiatives, and helping ensure excellence in research and laboratory operations? As an S&T Operational Excellence Specialist, you will collaborate with stakeholders across the organization…
Added 22 mins ago
NW
Senior Purchasing Manager (Food Manufacturing)
Newly Weds Foods
Mississauga, ON
- Full-time
…buyers from the Mississauga MRP, as well as working with the Operations group on purchasing indirect materials and services for use in the facility. The Purchasing Manager also is…
Added 22 mins ago
NF
Office Agent Cl l -NFSB2026-027-128
New Frontiers School Board / Commission scolaire New Frontiers
Châteauguay, QC
- $25.65 to $28.68 CAD / hour
- Internship
As instructed, the employee carries out administrative operations related to aptitude tests and administers the tests.
Added 40 mins ago
Director, Human Resources
Canadian Bar Association
Ottawa, ON
Assess the capability and structure of the HR function against organizational needs and, with CEO support, develop the team's capacity accordingly
Added 54 mins ago
E
Ingénieur en développement logiciel de tests (SDET)
EXFO
Montreal, QC
- Full-time
Added 54 mins ago
PC
Front Desk Agent, Elk & Avenue Hotel
Pursuit Collection
Banff, AB · CAN - Elk & Avenue Hotel
- Full-time
Added 54 mins ago
PC
Night Auditor, Pryamid Lake Lodge
Pursuit Collection
Jasper, AB · CAN - Pyramid Lake Lodge
- Full-time
…between 11pm and 7am. The Night Audit, in addition to Front Desk Agent duties, performs the daily cash control duties and should enjoy working autonomously and independently. This is a…
Added 1 hour ago
BC
Data Platform Administrator/Developer
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
…database administration, data engineering and cloud integration to support client data strategies in retrieving more value from their…
Added 1 hour ago
R&
Staff Engineer / AI Builder
Robots & Pencils
Canada
- Full-time
Support event-driven orchestration (Step Functions, SQS, EventBridge) for asynchronous agent operations, with an eye toward reliability and clean error handling
Added 1 hour ago
BC
Data Platform Administrator/Developer
BBA Consultants
Montreal, QC
- Full-time
…database administration, data engineering and cloud integration to support client data strategies in retrieving more value from their…
Added 1 hour ago
BC
Data Platform Administrator/Developer
BBA Consultants
Boisbriand, QC
- Full-time
…database administration, data engineering and cloud integration to support client data strategies in retrieving more value from their…
Added 1 hour ago
A
Analyste Controle Qualite / Agent Methode
Actalent
Quebec, QC
- $40 to $48 CAD / hour
- Full-time
…standard suit une semaine de travail de 40 heures, alignée sur les opérations de production qui se déroulent généralement entre 6h30 et 16h30 sur quatre jours de production, avec une…
Added 1 hour ago
A
Agent d'approvisionnement (Commandes) - Supply Management Officer (Ordering)
Airbus
Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche un Agent de la Gestion de l'Approvisionnement pour rejoindre notre équipe Procurement Operations Airframe basée à Mirabel (Québec, Canada),…
Added 1 hour ago
SL
Site Reliability Engineer / Release Management & Automation Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…Management & Automation Specialist. This role provides critical support for a strategic enterprise release orchestration platform and delivery operations system. You will be responsible for…
Added 1 hour ago
R
Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
Implement observability for AI systems, including tracing across prompts and tool calls, telemetry, drift detection, and runbooks for production operations
Added 1 hour ago
E
Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
This is a senior, hands-on individual contributor role for a technical leader who can anchor application operations and progressively build AI-enabled automation capability within Cloud…
Added 1 hour ago
CH
Night Auditor
Crescent Hotels & Resorts
London, ON
- Part-time
…responsible for all night audit requirements and any guest service agent activities during your shift. Primary responsibilities include, but are not limited to, reconciling all hotel…
Added 1 hour ago
Senior, Cloud Engineering
Scotiabank
Toronto, ON
…will be at the forefront of managing and optimizing our cloud operations for the cloud platforms and services via PaC. If you’re passionate about cutting-edge technologies, cloud-native…
Added 1 hour ago
Letter Carrier - Delivery Agent and Postal Clerk
Canada Post - Postes Canada
Amherst, NS
In this role, you may be called upon to do on-call delivery agent OR on-call postal clerk work:
Added 1 hour ago
S
Asset Protection Partner
Sephora
Toronto, ON · Etobicoke, ON
- $25 to $30 CAD / hour
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.

AccorHotel

Central Services Agent

Richmond, BC, Canada

Full wage of $32.60/hr following the successful completion of probationary period · Full-time

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Job details

Pay: Full wage of $32.60/hr following the successful completion of probationary period
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What is in it for you:

The opportunity to live, work and play across the world through our employee travel and internal transfer programs
Complimentary duty meal in our colleague dining room
Complimentary hotel stay for two through our BE OUR GUEST program
Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
30% reimbursement of TransLink monthly pass or YVR Employee Parking pass
Full wage of $32.60/hr following the successful completion of probationary period

Job Description

Central Services Agent

At Fairmont Vancouver Airport, every guest interaction is an opportunity to create a lasting memory. We invite you to showcase your exceptional interpersonal skills as Central Services Agent, where the knowledgeable and personalized service you provide by telephone will make our guests feel unique and valued.

What you will be doing:

Consistently offer professional, friendly and engaging service
Act as the point of contact for internal and external communications
Provide warm friendly service and efficient follow-up to all guest requests or concerns
Full knowledge of the department and hotel emergency and crisis procedures including: fire procedures, elevator entrapment and staff/guest medicals
Ensuring accurate records of guest calls to Central Services
Ensuring inter-departmental communication and co-operation in the interest of better guest satisfaction
Being well informed about all hotel facilities/events in order to provide information as required
Maintaining working knowledge of operating procedures of the following departments: Housekeeping, Front Office, Engineering, Guest Services, Food and Beverage
Maintaining knowledge of hotel rates and packages
Set up reservations in order to support the perfect arrival
Process shipping requests for guests
Process lost and found items
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
Maintaining a safe and hazard free working environment
Completing daily task list
Other duties as assigned

Qualifications

Your experience and skills include:

Service focused personality is essential; experience is an asset
Able to handle a multitude of tasks in a fast-paced, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Must be flexible in terms of working hours - regular coverage of overnight shift
Ability to handle cash effectively and with accuracy
Prior experience working with Opera Cloud or a related system
Fluency in English; additional languages are a plus

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job-Category: Sales & Marketing

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Central Services Agent acts as the primary point of contact for internal and external communications, providing professional and efficient service to guests. They are responsible for managing guest requests, maintaining accurate records, and ensuring adherence to hotel safety and emergency protocols.

Requirements

Candidates should possess a service-focused personality with the ability to remain calm and courteous in a fast-paced environment. Previous customer service experience and familiarity with systems like Opera Cloud are considered assets, along with the flexibility to work overnight shifts.

Skills

Customer service
Communication
Interpersonal skills
Telephone etiquette
Crisis management
Emergency procedures
Opera Cloud
Cash handling
Problem solving
Attention to detail
Multitasking
Hospitality

Benefits

Employee travel program
Internal transfer program
Complimentary duty meal
Complimentary hotel stay
Employee benefit card
Extended medical
Dental
Vision
Life insurance
Disability benefits
Company-matched pension plan
TransLink pass reimbursement
Employee parking pass reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Customer Service
Front Office
Housekeeping
Engineering
Food and Beverage
Opera Cloud
Emergency Procedures
Guest Relations
Reservations
Safety Regulations
Communication
Hotel Operations
Cash Handling
Sustainability

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