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Added 10 mins ago
HC
Accounts Receivable Clerk
Harris Computer
ON · Ontario, Canada
- Full-time
Able to identify areas of concern and brings it to the attention of their manager
Added 10 mins ago
GO
Bilingual Family Court Conciliation Clinician
Government of Prince Edward Island
Charlottetown, PE
- $84,845 to $104,442 CAD / year
- Full-time
…the best interests of children. This position reports to the Manager of Family Justice…
Added 10 mins ago
YL
Senior manager omni marketing
Yoplait Liberté Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working closely with Brand Marketing, Commercial Strategy, Sales, and key retail partners, the Senior Manager, OMNI Marketing identifies growth opportunities, builds omni-marketing…
Added 10 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Experienced Manager: You’re an experienced People and Project Manager. You’re driven by coaching and mentoring teams to achieve their best results.
Added 10 mins ago
TH
Development Manager
TL Housing Solutions
Vancouver, BC
- Full-time
TL Housing Solutions offers competitive compensation, an industry-leading Development Manager Bonus Program, comprehensive health benefits and an on-site gym and wellness centre. Our office…
Added 10 mins ago
KG
Marketing Manager
Kongsberg Geospatial
Ottawa, ON
- $62,000 to $115,000 CAD / year
- Temporary
We are looking for an experienced Marketing Manager to join to team for a 16-month contract to help develop and manage marketing programs in specific channels, support business objectives,…
Added 10 mins ago
IT
Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…
Added 10 mins ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract
At the MCC, you’ll be part of a dynamic team that ensures physicians have the competencies to support safe, accessible health care in Canada.
Added 10 mins ago
IK
Environmental Health Safety Specialist - Building Chemicals
Irving Knight Group
Calgary, AB
- $100,000 to $110,000 CAD / year
- Full-time
Support the facility’s environmental and quality management systems.
Added 10 mins ago
CM
IT Support Specialist
CASA Mental Health
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 10 mins ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…cybersecurity governance structure. Reporting to the Senior Manager, Information Security II, you will gain hands-on experience supporting cybersecurity risk assessments, policy…
Added 10 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 10 mins ago
T
Personal Banker Trainee
TD
Thornbury, ON
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 10 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Support technology solution projects and change requests, related to the operational risk loss event data and MERLIN operations, by working with technology and risk partners to ensure…
Added 10 mins ago
Administration and Quality Support - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
Support for professional memberships, training, and certifications
Added 10 mins ago
Home Health Care - Specialist Rehab Product
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 10 mins ago
MAINTENANCE AIDE
Southbridge Healthcare LP
ON · South Huron, ON
Provide support in the maintenance department, painting operations of the home, general upkeep, as well as making sure everything is as per the company standards.
Added 10 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Manager, Member Experience and Sales will support the Revenue Development Department in achieving its financial goals for…
Added 10 mins ago
Heavy Duty/Automotive Journeyman
Calm Air Human Resources
Winnipeg, MB
Reporting to the GSE Manager, the Ground Service Equipment (GSE) Journeyman repairs, troubleshoots, adjusts, overhauls, preforms services including inspections, oil changes and assists in…
Added 10 mins ago
Avionics Manager
Calm Air Human Resources
Winnipeg, MB
Reporting to the Director of Maintenance, the Avionics Manager is responsible for the operation and control of the Avionics shop and all its programs and procedures. They will be hands-on…
Added 10 mins ago
Development Manager, Land Development
Great Gulf Group
Toronto, ON
Great Gulf is seeking an experienced Development Manager, Land Development to join our team in Toronto, ON.
Added 10 mins ago
TS
Nursing Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
H&
Office Services Assistant
Harris & Company
Vancouver, BC
- Full-time
Reporting to the Office Services Manager, this role supports legal professionals and administrative teams across the firm. From deliveries and document production to meeting setup and…
Added 10 mins ago
IT
Estimator / Project Coordinator – Major Projects
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…
Added 10 mins ago
C
Branch Assistant
CIBC
London, ON
- Full-time
…clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent…

AccorHotel

Front Desk Agent

Banff, AB, Canada

At three years the pay rate for this role would be $25.65. · Full-time

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Job details

Pay: At three years the pay rate for this role would be $25.65.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest experience.

Starting Rate: $20.18 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.65.

Start date would be earlier if candidates have their own accommodations.

Job Duties Include:

Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:

Consistently offer professional, friendly and engaging service
Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed
Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow departmental and hotel policies, procedures, service and safety standards
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights
Previous experience in Front Desk or customer service an asset
Previous Property Management System (PMS) experience an asset
Proficient in the English language (verbal & written), second language an asset
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees.
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Front Desk Agent is responsible for providing professional and engaging service while managing guest check-ins, check-outs, and account settlements. They must also document guest requests and complaints while ensuring all hotel service and safety standards are consistently met.

Requirements

Candidates should have previous customer service or front desk experience and proficiency in a Property Management System. Strong communication, organizational, and problem-solving skills are required, along with the ability to work flexible shifts including weekends and overnights.

Skills

Customer service
Communication
Problem solving
Property management system
Up-selling
Administrative skills
Organizational skills
Analytical skills
Interpersonal skills
Teamwork
Guest relations
Conflict resolution

Benefits

Subsidized staff accommodation
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics
Fertility drugs
Gender affirmation
Employee travel program
Food and beverage discounts
Fitness centre access
Spa discounts
Golf course discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Experience
Property Management System
PMS
Customer Service
Up-selling
Resort
Hotel Operations
Check-in
Check-out
Service Standards
Administrative
Communication
Problem Solving
Teamwork
Shift Work
Banff
Fairmont
Accor

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