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Added 14 mins ago
TU
Project Operations Internship
targetjobs UK
Didsbury, AB
- Volunteer
As a Project Operations Intern in our Projects function, you will support the projects team in planning, co-ordination, tracking, and delivery of projects across the Nordex UK and Ireland…
Added 14 mins ago
SM
Underground Walking Boss
Swick Mining Services
Timmins, ON
- $141,250 CAD / year
- Full-time
…leader for assigned crews, providing direction, coaching, and support while coordinating resources to achieve operational and safety…
Added 14 mins ago
P
Customer Service and Order Coordinator
PheedLoop
Toronto, ON
- Full-time
Support alternative fulfillment arrangements when needed to minimize order disruptions.
Added 14 mins ago
OC
Geotechnical Engineer
Okane Consultants
Saskatoon, SK
- $92,000 to $125,000 CAD / year
- Full-time
…problem-solving approaches and guide development of conceptual models in support of closure plan development and…
Added 14 mins ago
NG
Warehouse Operator
Normet Group
Saskatoon, SK
- Full-time
Coordinate with carriers, suppliers, and internal departments to support efficient warehouse operations.
Added 14 mins ago
CP
Accounting Technician
CML Properties
Kamloops, BC
- Full-time
The Accounting Technician role provides support to our Property Managers and their properties. The role requires task prioritization, workflow management, analytical thinking, and the…
Added 14 mins ago
AI
DISPATCHER, DRIVER OPERATIONS
Axsun Inc.
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Added 14 mins ago
SR
Change Manager
Swim Recruiting
Vancouver, BC
- $70 to $80 CAD / hour
- Contract
…all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. This role is primarily on site, with 4 days a week in…
Added 14 mins ago
S
Machine Shop Planner
Safran
Ajax, ON
- Full-time
Participate in weekly MPS meetings and support daily production execution by attending daily start-of-shift meetings and communicating priorities and constraints.
Added 14 mins ago
SG
Enterprise Resources Planning Implementation Consultant
System Group | همكاران سيستم
Toronto, ON
- Full-time
…involves leading user training sessions, providing go-live support, and collaborating with cross-functional teams such as finance, operations, and IT to ensure successful adoption. The…
Added 14 mins ago
QR
Manager/Senior Manager, Marketing & Leasing
Q Residential
Toronto, ON
- Full-time
…remains focused on enhancing its properties, improving day to day operations and delivering a consistent, high quality rental experience across its…
Added 14 mins ago
FP
Estimator
Fast Pace Employment
Vaughan, ON
- $50,000 USD / year
- Full-time
Our Company is seeking an organized, proactive, and energetic Administrative Assistant to support our day-to-day office operations. In this on-site role, you will be the backbone of our…
Added 14 mins ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 14 mins ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
Support internal, customer, and regulatory audits by providing relevant documentation, coordinating audit activities, addressing findings, and ensuring compliance with applicable quality…
Added 14 mins ago
KM
Engineering Co-op
Kingston Midstream
Calgary, AB
- Internship
…teams including: Integrity, Projects, Engineering Services, Operations Engineering and Integrated Operations Centre. This is an exciting opportunity for engineering students to support…
Added 14 mins ago
DL
Law Firm Office Manager
DIMIC LAW
Calgary, AB
- Contract
Dimic Law is seeking an experienced, hands-on law firm office manager to lead administrative operations, coach and hold support staff accountable, maintain reliable firm systems, and take…
Added 14 mins ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
…industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across…
Added 14 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
Use the Sales and Operations (S&OP) methodology to assure that products are delivered to customers and distributors as planned.
Added 14 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Support Group Account Director in organic business development by mining growth opportunities within your client portfolio.
Added 14 mins ago
I-
Contract Payroll Analyst
IFG - International Financial Group
Calgary, AB
- Contract
Our client is looking for an experienced Contract Payroll Analyst (Time) to support Canadian payroll operations, time administration, and scheduling processes. The ideal candidate will have…
Added 14 mins ago
IT
Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…
Added 14 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Contract
…infrastructure, automated guardrails, enterprise fallbacks, and end-user support. You will own the end-to-end production path for approved products, shipping high-impact services one launch…
Added 14 mins ago
RE
Accounting Administrator
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Financial Controller, the Accounting Administrator plays a crucial role in providing comprehensive support to the accounting department. This position encompasses a range…
Added 14 mins ago
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Polymer Plant Reliability & Controls Technician
Nylene
Arnprior, ON
- Full-time
…alongside our engineering, maintenance, and production teams to support plant operations, equipment reliability, and product…
Added 14 mins ago
SR
IT Manager
Swim Recruiting
Vancouver, BC
- Full-time
Permanent, full-time IT Manager role leading technology strategy, day-to-day operations and organization-wide AI adoption for a growing multi-site organization.

AccorHotel

Front Desk Agent

Banff, AB, Canada

At three years the pay rate for this role would be $25.65. · Full-time

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Job details

Pay: At three years the pay rate for this role would be $25.65.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest experience.

Starting Rate: $20.18 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.65.

Start date would be earlier if candidates have their own accommodations.

Job Duties Include:

Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:

Consistently offer professional, friendly and engaging service
Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed
Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow departmental and hotel policies, procedures, service and safety standards
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights
Previous experience in Front Desk or customer service an asset
Previous Property Management System (PMS) experience an asset
Proficient in the English language (verbal & written), second language an asset
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees.
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Front Desk Agent is responsible for providing professional and engaging service while managing guest check-ins, check-outs, and account settlements. They must also document guest requests and complaints while ensuring all hotel service and safety standards are consistently met.

Requirements

Candidates should have previous customer service or front desk experience and proficiency in a Property Management System. Strong communication, organizational, and problem-solving skills are required, along with the ability to work flexible shifts including weekends and overnights.

Skills

Customer service
Communication
Problem solving
Property management system
Up-selling
Administrative skills
Organizational skills
Analytical skills
Interpersonal skills
Teamwork
Guest relations
Conflict resolution

Benefits

Subsidized staff accommodation
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics
Fertility drugs
Gender affirmation
Employee travel program
Food and beverage discounts
Fitness centre access
Spa discounts
Golf course discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Experience
Property Management System
PMS
Customer Service
Up-selling
Resort
Hotel Operations
Check-in
Check-out
Service Standards
Administrative
Communication
Problem Solving
Teamwork
Shift Work
Banff
Fairmont
Accor

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