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Added 12 mins ago
P
GTM Strategy & Revenue Operations Manager
PakFactory
Toronto, ON
- Full-time
We're looking for a GTM Strategy & Revenue Operations Manager to architect and run the commercial engine behind our sales and operations teams. Reporting directly to the CEO and working in…
Added 12 mins ago
P&
Gestionnaire de projets stratégiques de la chaîne d’approvisionnement / Project Manager Strategic Supply Chain Projects
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 12 mins ago
S
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (18-Month Contract GWO)
Scotiabank
Toronto, ON
- Contract
Contributes to the overall success of Derivative Settlements Operations / Settlements and Clearing in Canada ensuring specific individual goals, plans, initiatives are executed / delivered…
Added 12 mins ago
AE
Health & Safety Manager, Ontario Region
Agnico Eagle Mines Limited
Sudbury, ON
- Full-time
Reporting to the Corporate Director, Health and Safety, as the Health and Safety Manager, Ontario Region, is a strategic leader responsible for supporting health and safety operations…
Added 12 mins ago
CN
Manager, Waste Program Oversight
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…decommissioning, and long-term waste management objectives? If so, the Manager, Waste Program Oversight role at CNL is key to enabling regulatory compliance and supporting important waste…
Added 12 mins ago
CN
Manager, Waste Technical Services
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…decommissioning and long-term waste management outcomes? If you do, the Manager, Waste Technical Services plays a critical role in enabling safe, efficient, and compliant waste management…
Added 12 mins ago
CN
Performance Assurance Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Leading initiatives that improve safety culture, human performance behaviors, and organizational effectiveness across the site.
Added 12 mins ago
DG
Recruiter
Dominus Group
Mississauga, ON
- Full-time
…collaboration, and excellence while helping clients streamline operations and reduce costs through integrated services under one…
Added 12 mins ago
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Manufacturing Supervisor
Dometic
Richmond, BC
- $81,000 to $95,000 CAD / year
- Full-time
We are on a journey of continuous growth – now looking for our next star – a passionate Manufacturing Supervisor. This position reports to Operations Manager and will work in Vancouver, BC.
Added 12 mins ago
HM
Restaurant Manager (Maître d’Hôtel)
Hôtel Mont Gabriel, une propriété Tribute Portfolio
Sainte-Adèle, QC
- Full-time
Employee benefits: meals on site, group insurance, retirement plan, discounted rates at Tidan and Marriott hotels.
Added 12 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Reporting to the Manager, Cloud Operations, the successful candidate will be responsible for deploying, maintaining, supporting, and optimizing a mission-critical SaaS environment hosted on…
Added 12 mins ago
LH
Guest Service Agent - PT
Level Hotels & Furnished Suites
Vancouver, BC
- $21 to $24 CAD / hour
- Part-time
Communicate any relevant feedback from guest and/or other departments with the Guest Service Manager
Added 12 mins ago
UO
Marketing and Communications Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
The Marketing and Communications Coordinator reports to the Manager, Marketing and Communications. This versatile generalist position is designed to provide flexible support to all members…
Added 12 mins ago
WI
Electrical Project Manager/Estimator
Western Integrated Ltd.
Burnaby, BC
- Full-time
…craftsmanship, accountability, and innovation. As an Industrial Project Manager / Estimator, you’ll have the opportunity to lead complex projects that directly shape industrial…
Added 12 mins ago
CN
Maintenance and Construction Coordinator
Civeo North America
AB · Edmonton, AB
- Full-time
…Coordinator to join our team and support Construction and Maintenance operations. This position plays a key role in keeping projects organized and on track by coordinating schedules,…
Added 12 mins ago
Quality Assurance & Technical Support Specialist
Enercare
Calgary, AB
Provide Field Reports following site visit inspections.
Added 12 mins ago
Technology- Manager, Infrastructure
Wesgroup
Vancouver, BC
We’re looking for a Manager, Infrastructure to lead the strategy, security, reliability, and evolution of Wesgroup’s technology infrastructure across a diverse operating environment.
Added 12 mins ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot
Victoriaville, QC
- Full-time
Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
Added 12 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Maintain close day-to-day collaboration with the Regional Manager of Redux Services, Beyond Oil Sales Representatives and WCRL operations teams
Added 12 mins ago
Member IT Services - Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Reporting to the Manager, Cloud Infrastructure and Security, the Senior Cloud & Infrastructure Engineer is responsible for building, operating, and improving the organization's Microsoft…
Added 12 mins ago
Logistics - Supervisor, Supply Chain
Mohawk Medbuy Corporation (MMC)
Kingston, ON
Daily oversight of all supply chain functions related to the site (Logistics, Shipping/Receiving, Warehousing, Distribution, and Purchasing)
Added 12 mins ago
Sous Chef-GCT (12 Month Secondment)
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Executive Chef, Director, Food & Beverage or the Manager, Food & Beverage, this position is responsible for the overall management of one or more food…
Added 12 mins ago
A
Concepteur(trice) ferroviaire
AtkinsRéalis
Montreal, QC
- Full-time
…networks, to providing annual and seasonal maintenance during operations, and delivering rehabilitation or construction services in a cost-effective and timely…
Added 12 mins ago
HA
Sr Trade Compliance Analyst
Honeywell Aerospace
Mississauga, ON
- Full-time
You will report directly to our Sr. Materials Mgmt Manager and you’ll work out of our Mississauga, ON location on an on-site work schedule.
Added 27 mins ago
NB
General Manager
Nimmo Bay Wilderness Resort
Port Mcneill, BC
- Contract
We are looking for an exceptional General Manager to lead the day-to-day operations of Nimmo Bay and help guide the continued evolution of this special business.

AccorHotel

Front Desk Agent

Banff, AB, Canada

At three years the pay rate for this role would be $25.65. · Full-time

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Job details

Pay: At three years the pay rate for this role would be $25.65.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest experience.

Starting Rate: $20.18 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.65.

Start date would be earlier if candidates have their own accommodations.

Job Duties Include:

Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:

Consistently offer professional, friendly and engaging service
Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed
Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow departmental and hotel policies, procedures, service and safety standards
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights
Previous experience in Front Desk or customer service an asset
Previous Property Management System (PMS) experience an asset
Proficient in the English language (verbal & written), second language an asset
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees.
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Front Desk Agent is responsible for providing professional and engaging service while managing guest check-ins, check-outs, and account settlements. They must also document guest requests and complaints while ensuring all hotel service and safety standards are consistently met.

Requirements

Candidates should have previous customer service or front desk experience and proficiency in a Property Management System. Strong communication, organizational, and problem-solving skills are required, along with the ability to work flexible shifts including weekends and overnights.

Skills

Customer service
Communication
Problem solving
Property management system
Up-selling
Administrative skills
Organizational skills
Analytical skills
Interpersonal skills
Teamwork
Guest relations
Conflict resolution

Benefits

Subsidized staff accommodation
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics
Fertility drugs
Gender affirmation
Employee travel program
Food and beverage discounts
Fitness centre access
Spa discounts
Golf course discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Experience
Property Management System
PMS
Customer Service
Up-selling
Resort
Hotel Operations
Check-in
Check-out
Service Standards
Administrative
Communication
Problem Solving
Teamwork
Shift Work
Banff
Fairmont
Accor

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