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Added 24 mins ago
Front Desk Manager
Pomeroy Lodging
Olds, AB
Full-time
We are looking for a Front Desk Manager to join our team!
Added 24 mins ago
Room Division Supervisor | Full-time | Union Hotel
Silver Hotel Group
Toronto, ON
Full-time
Previous hotel Front Desk and Housekeeping experience;
Added 24 mins ago
front desk agent
Hilton Garden Inn Halifax Airport
Enfield, NS
Full-time
Added 53 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Estevan, SK
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 53 mins ago
(CAN) Customer Service Desk Associate
Walmart Canada
North Sydney, NS
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 53 mins ago
(CAN) Associé, marchandise générale
Walmart Canada
Rivière-du-Loup, QC
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 53 mins ago
(CAN) General Merchandise Associate (Overnight)
Walmart Canada
Surrey, BC
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 53 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Barrie, ON
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 53 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Mississauga, ON
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
Front Desk Agent
AccorHotel
Jasper, AB
Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Front Desk Agent. As a Front Desk Agent with Fairmont Jasper Park Lodge, you have the…
Added 1 hour ago
Guest Services Associate
Hilton Grand Vacations
Vancouver, BC
Full-time
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: Front Desk or Concierge experience preferred.
Added 1 hour ago
Guest Experience & Operations Coordinator
Carey Hall
Vancouver, BC
This is not a traditional front desk position - it is a unique entry point into the organization with a clear pathway for growth. All Guest Experience & Operations Coordinators begin with…
Added 1 hour ago
Front Desk Care Coordinator - Floater - NW/NE Calgary
Lifemark Health Group
Calgary, AB
$21 to $22 CAD / hour
Full-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 1 hour ago
Kitchen Helper
The Salvation Army Canada and Bermuda Territory
Victoria, BC
Full-time
Assists the Front Desk staff in Fire Emergencies
Added 2 hours ago
General Manager
Jaybird Studios
Vancouver, BC
Part-time
Take on shifts as needed on short notice if scheduling issues or team member cancellations create gaps in front desk support.
Added 2 hours ago
Réceptionniste de jour - Chrysler Montréal-Est - Daytime Receptionist - Chrysler Montreal-East
Grenier Automobile
Montreal, QC
Full-time
Added 2 hours ago
Front End - Cashier
Safeway Canada
BC · West Vancouver, BC
Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 2 hours ago
Front End - Cashier
Sobeys
Brentwood Bay, BC
Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 2 hours ago
Houseperson
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
Assist Front Desk and Guest Services with requests such as delivering towels, supplies, or troubleshooting equipment.
Added 2 hours ago
Guest Services Agent
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
The Guest Services Agent is a key member of our front-line team and serves as a primary point of contact for guests throughout their stay. This role is responsible for the day-to-day…
Added 2 hours ago
Front Desk Agent - Mysa Nordic Spa
Murphy Hospitality Group
PE · Saint Peters, PE
Full-time
Comply with front desk procedures and perform assigned duties with attention to detail, accuracy, courtesy, and cooperativeness
Added 2 hours ago
Maintenance Worker 1
Shared Health-Soins Communs
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
Receives and puts away supplies and equipment from back entrance or front desk.
Added 2 hours ago
Coordonnateur(trice) des opérations
Intelcom | Dragonfly
BC · British Columbia, Canada
Part-time
Handle customer pickups and (front desk assistance to customer)
Added 2 hours ago
Central Reservations Manager
Castle Mountain Resort
AB · Alberta, Canada
Full-time
Set and uphold service standards for the front desk, concierge, and guest communications
Added 3 hours ago
Front Desk Assistant
Pacifica Housing
Victoria, BC
Full-time
Position Title: Front Desk Assistant - Temporary position

AccorHotel

Front Desk Agent

Jasper, AB, T0E 0A8, Canada

Pay: Starting pay rate: $20.88/hour
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Front Desk Agent. As a Front Desk Agent with Fairmont Jasper Park Lodge, you have the opportunity to provide a warm and welcoming experience for our Guests.

What you will be doing:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Follow Front Office policies, procedures and service standards
Welcome, check-in and check-out guests
Assist guests regarding hotel facilities in an informative and helpful way
Efficiently handle all guest queries and requests
Promptly and pleasantly handle phone calls and guest messages
Ensure that the Front Desk is appropriately supplied and always stocked
Keep a neat and clean working environment
Adhere to all LQA standards set up for the department
Consistently uphold a professional and well-groomed appearance in accordance with the company’s grooming policy
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Other duties as assigned

Qualifications

Your experience and skills include:

Related work experience in the hospitality/Front Office asset
Customer service experience required
Previous Property Manager asset
Microsoft applications experience required
Excellent organizational, written and verbal communication skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

Starting pay rate: $20.88/hour
Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Front Desk Agent.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Front Desk Agent is responsible for providing a warm, welcoming experience by managing guest check-ins, check-outs, and inquiries. They must maintain professional service standards, keep the front desk area organized, and assist guests with hotel facilities.

Requirements

Candidates should have previous hospitality or front office experience and strong communication and interpersonal skills. Proficiency in Microsoft applications and the ability to work effectively in a fast-paced environment are required.

Skills

Customer service
Front office operations
Communication skills
Problem solving
Interpersonal skills
Microsoft applications
Organizational skills
Time management
Professionalism
Guest relations

Benefits

Complimentary upgrades
Extended stays
Discounted stays
Dining discounts
Wellness discounts
Subsidized staff accommodation
Complimentary meal per shift
Employee travel program
Mountain Explorer Travel Program
Mental health and wellbeing support
Colleague Lifestyle Program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Desk
Guest Services
Customer Service
Property Management
Microsoft Office
Communication
Problem Solving
Luxury Hospitality
Hotel Operations
Check-in
Check-out
LQA Standards
Resort
Tourism

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