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Added 7 mins ago
UO
Sessional Instructor - ACCT 603 LEC 03 EMBA, Winter 2027, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
…are part of a planning and control system that will help the manager make better economic…
Added 7 mins ago
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Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Technology Internal Audit the Senior IT Internal Auditor is responsible for facilitating a systematic and ongoing internal evaluation of risk management, internal…
Added 7 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 7 mins ago
SR
Technical Program Manager
Swim Recruiting
Vancouver, BC
- $95 to $110 CAD / hour
- Contract
6-month contract Program Manager role to support the delivery of a large-scale transformation program
Added 7 mins ago
SC
Professor, Nutrition and Food Services Program (Part-Time)
Sheridan College
Mississauga, ON
- Part-time
…in commercial food service settings, alongside healthcare, education, retirement and long-term care facilities. The School of Applied Health seeks a part-time professor to teach lectures…
Added 7 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Part-time
In collaboration with designated program/service team and Indigenous Health Manager, informs and influences policy development efforts to embed cultural safety within existing practice,…
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Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
The Manager, Community Services leads WINS’ Community Resource Hub programming, Connections, House to Home, and other community supports. Reporting to the Director, Community Impact, the…
Added 7 mins ago
PC
Clinical Quality & Safety Senior Consultant
Primary Care Alberta
AB · Alberta, Canada
- Full-time
Reporting to the Program Manager - Quality Management, Improvement & Safety, the Senior Consultant position is a provincial leadership role accountable for developing and operationalizing…
Added 7 mins ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital - Emergency Department
Fraser Health Authority
Surrey, BC
- $32.84 to $44.96 CAD / hour
- Other
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 7 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 7 mins ago
CI
Operations Manager
CavernUs Inc.
Calgary, AB
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Calgary, AB, responsible for leading and overseeing day-to-day operations of CavernUs Inc.’s lounge, events,…
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Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…our Platform Services Product Data team as a Senior Product Manager for Interoperability. Here, you’ll play a key role in redefining the intersection of design and technology across…
Added 7 mins ago
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Building Services Manager (2026-10975)
Verve Senior Living
Calgary, AB
- Full-time
The Building Services Manager is responsible for the overall maintenance and environmental services within the residence. This includes preventative maintenance, life safety systems,…
Added 7 mins ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…our Platform Services Product Data team as a Senior Product Manager for Interoperability. Here, you’ll play a key role in redefining the intersection of design and technology across…
Added 7 mins ago
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Portfolio Manager, Civil Training Programs-EN
CAE
Montreal, QC
- Full-time
Added 7 mins ago
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A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 7 mins ago
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Registered Nurse (N2) - Acute Cardiac Care Unit (ACCU)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 7 mins ago
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Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
Post-secondary education in Facilities Management, Environmental Services, Engineering, Healthcare Administration, or a related field preferred.
Added 7 mins ago
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IT Investment Planning & Financial Strategy Manager
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Executive Director, the IT Investment Planning and Financial Strategy Manager provides strategic leadership and expert advice related to IT investment planning, financial…
Added 7 mins ago
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Account Manager-EN
Noramco
Mississauga, ON
- Full-time
We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who…
Added 7 mins ago
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Right of Way Project Controls Administrator
Valard Construction
AB · Edmonton, AB
- Full-time
Reporting to the Manager, RoW Project Controls & Estimating, we are seeking a detail-oriented project controls professional to work closely with our field, lands, permitting and GIS teams…
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Part-Time Manager
Claire's
Surrey, BC
- $18 to $19 USD / hour
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Added 7 mins ago
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Proactive Monitoring Spec.
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Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 7 mins ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 7 mins ago
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Talent & Development Manager
Specsavers
Burnaby, BC
- Full-time
We are seeking an experienced Talent & Development (T&D) Manager to partner with the Head of Talent & Development in designing, implementing, and continuously improving our learning and…

AccorHotel

Front Office Manager

Toronto, ON, Canada

The salary range for this position is $60,960 - $72,585. · Full-time

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Job details

Pay: The salary range for this position is $60,960 - $72,585.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Who We Are

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History - Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence - Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy! - Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark- As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Seeking a dynamically motivated, multi-tasked individual for the position of Front Office Manager. Candidates should be goal oriented to be a future Front Office Director at a large hotel. The Front Office Manager would be responsible for daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments. The Front Office Manager will work closely with other teams within the “rooms division” as well as all other departments in the hotel.

Supporting company and hotel policies and procedures including the promoting and participation in Colleague Engagement, Health and Safety, and guest experience initiatives.
Participating in scheduling and supervising a large team of hourly colleagues
Ability to work effectively and provide leadership in a large management team with shared responsibilities
Oversee Front Office operations while on duty as “manager on duty”, with direct accountability for leadership of Front Office operations.
Ensure service standards are met and exceeded i.e. anticipation of guest needs, up selling, scheduling etc.
Responsible for ensuring that all guest issues/complaints receive prompt action and follow up and are communicated effectively to all relevant areas
Taking charge of Groups and Conventions from a Front Office perspective from pre-convention to post-convention stage, including pre-convention meeting attendance.
Liaise with key departments (Housekeeping, Reservations and Sales and Conference Services) to ensure smooth sense of arrival and departure
Assist as needed to ensure the success of a smooth in-house guest experience
Participating in interviewing, recruiting and selection of new team members and managers
Liaise with VIP parties (i.e. State Visits) special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact when possible upon arrival.
Liaise with the F&B team to ensure proper communication of amenities and guest requests.
Thorough knowledge of function bookings and their effect on lobby and public areas
Attendance at all required Hotel meetings
Thorough knowledge of emergency procedures (Emergency Preparedness Manual) and general crisis situation procedures
All other duties as assigned

Qualifications

Knowledge of Micros Fidelio Opera and Microsoft Office Applications
Minimum of two years previous Front Office supervisory experience at a mid-sized to large hotel
Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties
Highest Guests Service skills, talent and knowledge with the vision and ability to lead employees to excellence
Post-Secondary School Education with Diploma in Hotel Management an asset

Physical Aspects of Position include but are not limited to the following:

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps
Must be able to work evenings, weekends, holidays, and overnight

Additional Information

What’s in it for you?

The salary range for this position is $60,960 - $72,585. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location.
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Front Office Manager oversees daily operations of the front desk, guest services, and Royal Service departments while providing leadership and coaching to the team. They are responsible for ensuring service standards are met, managing guest issues, and coordinating with other departments to ensure a seamless guest experience.

Requirements

Candidates must have at least two years of previous front office supervisory experience at a mid-sized to large hotel. Proficiency in Micros Fidelio Opera and Microsoft Office applications is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Front office management
Leadership
Guest services
Staff scheduling
Conflict resolution
Micros Fidelio Opera
Microsoft Office
Crisis management
Emergency procedures
Team supervision
Recruitment
Hospitality management
Communication
Multi-tasking
Upselling

Benefits

Free meals
Travel discounts
Dry cleaning
Skill development programs
Health and wellness committee
Sustainability committee
DEI committee

Visa sponsorship

Not detected in the job text

Keywords

Front Office Manager
Hospitality
Luxury Hotel
Rooms Division
Micros Fidelio Opera
Microsoft Office
Guest Experience
Staff Supervision
Scheduling
Crisis Management
Emergency Preparedness
VIP Services
Recruitment
Hotel Management
Operations Management
Customer Service
Team Leadership
Front Desk
Guest Services
Royal Service

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