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Added 6 mins ago
DG
Co-op, Indirect Tax [Winter 2027]
Doane Grant Thornton LLP
Toronto, ON
- Temporary
…Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a…
Added 6 mins ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Prepare and transmit passenger and crew information manually when standard system integrations are unavailable, including General Declarations (GENDEC) and crew manifests where required.
Added 6 mins ago
TO
Temporary Operations Clerk (anticipated for up to 4 months)
Town of Whitby
Whitby, ON
- Full-time
responding to telephone and email inquiries/concerns from the general public and other members of staff in a courteous manner;
Added 6 mins ago
SF
Library Assistant
Simon Fraser University
Burnaby, BC
- Full-time
High school graduation and general courses or training of moderate duration (one semester equivalent) in database and word processing applications. 1 year of experience. An equivalent…
Added 6 mins ago
FC
Operations Supervisor
FedEx Canada
Squamish, BC
- Part-time
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of…
Added 6 mins ago
EC
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
Communicate effectively with a broad range of stakeholders, including Attorney General offices, legal representatives, retailers, consumers, Regional Managers, Regional Warranty Consumer…
Added 6 mins ago
FC
Assistant Mgr - Facility Operations 1
FedEx Canada
Barrie, ON
- Full-time
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of…
Added 6 mins ago
WH
Assistant Manager - Food and Beverage
Westin Hotels & Resorts
Edmonton, AB
- Full-time
Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
Added 21 mins ago
LD
Stocking Team Member / Casual
London Drugs Limited
Surrey, BC · South Surrey, BC
- Other
…moving merchandise between sales and stock areas, as well as general housekeeping, wrapping at cash check outs, and other Stock Service related duties, as…
Added 21 mins ago
LD
Photo Lab / Casual
London Drugs Limited
Surrey, BC · South Surrey, BC
- Other
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties…
Added 21 mins ago
UH
Financial Analyst II
University Health Network
Toronto, ON
- Full-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 21 mins ago
UH
Clinical Research Analyst
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 36 mins ago
MO
Communications Dispatcher
Municipality of Strathroy-Caradoc
Strathroy, ON
- Part-time
…emergency 911 calls, non-emergency and administrative calls, general inquiries, emergency service requests (ambulance, fire, police) and alarm company requests. Determines nature of call,…
Added 36 mins ago
DG
Co-op, US Corporate Tax [Winter 2027]
Doane Grant Thornton LLP
Toronto, ON
- Temporary
…Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a…
Added 36 mins ago
DG
Co-op, US Corporate Tax [Winter 2027]
Doane Grant Thornton LLP
Victoria, BC
- Temporary
…Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a…
Added 36 mins ago
E
Stagiaire Développeur de Logiciels
Ericsson
Montreal, QC
- Full-time
…sécurité du produit.Le rôle couvre l'ensemble du cycle de vie de l'application, des exigences à l'exploitation, en passant par la conception, le développement, les tests, le déploiement,…
Added 36 mins ago
DG
Co-op, US Corporate Tax [Winter 2027]
Doane Grant Thornton LLP
Mississauga, ON
- Temporary
…Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a…
Added 36 mins ago
LC
Assistant, RES, Records and Registration
Langara College
Vancouver, BC
- Full-time
Demonstrated ability to provide excellent customer service, respond to enquiries and provide information, assistance and related services to the general public, faculty, staff, and students.
Added 36 mins ago
DG
Co-op, US Corporate Tax [Spring 2027]
Doane Grant Thornton LLP
Vancouver, BC
- Temporary
…Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a…
Added 36 mins ago
VC
Underwriting Assistant (Fixed-Term, 12 Months))
Victor Canada
Canada
- Temporary
Enter new business applications, initiate renewal application processes, process termination letters, and distribute applications to support the underwriting process.
Added 51 mins ago
LC
Cashier Part Time Afternoon
Loblaw Companies Limited
Mission, BC
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 hour ago
SH
Human Resources Consultant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Site: Victoria General Hospital - Victoria General Hospital
Added 1 hour ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
If you are a confident communicator, an organised problem-solver, and someone who thrives in a busy environment, we would welcome your application.
Added 1 hour ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 1 hour ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Perform and oversee general maintenance repairs

AccorHotel

Front Office Manager

Toronto, ON, Canada

The salary range for this position is $60,960 - $72,585. · Full-time

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Job details

Pay: The salary range for this position is $60,960 - $72,585.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Who We Are

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History - Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence - Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy! - Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark- As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Seeking a dynamically motivated, multi-tasked individual for the position of Front Office Manager. Candidates should be goal oriented to be a future Front Office Director at a large hotel. The Front Office Manager would be responsible for daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments. The Front Office Manager will work closely with other teams within the “rooms division” as well as all other departments in the hotel.

Supporting company and hotel policies and procedures including the promoting and participation in Colleague Engagement, Health and Safety, and guest experience initiatives.
Participating in scheduling and supervising a large team of hourly colleagues
Ability to work effectively and provide leadership in a large management team with shared responsibilities
Oversee Front Office operations while on duty as “manager on duty”, with direct accountability for leadership of Front Office operations.
Ensure service standards are met and exceeded i.e. anticipation of guest needs, up selling, scheduling etc.
Responsible for ensuring that all guest issues/complaints receive prompt action and follow up and are communicated effectively to all relevant areas
Taking charge of Groups and Conventions from a Front Office perspective from pre-convention to post-convention stage, including pre-convention meeting attendance.
Liaise with key departments (Housekeeping, Reservations and Sales and Conference Services) to ensure smooth sense of arrival and departure
Assist as needed to ensure the success of a smooth in-house guest experience
Participating in interviewing, recruiting and selection of new team members and managers
Liaise with VIP parties (i.e. State Visits) special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact when possible upon arrival.
Liaise with the F&B team to ensure proper communication of amenities and guest requests.
Thorough knowledge of function bookings and their effect on lobby and public areas
Attendance at all required Hotel meetings
Thorough knowledge of emergency procedures (Emergency Preparedness Manual) and general crisis situation procedures
All other duties as assigned

Qualifications

Knowledge of Micros Fidelio Opera and Microsoft Office Applications
Minimum of two years previous Front Office supervisory experience at a mid-sized to large hotel
Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties
Highest Guests Service skills, talent and knowledge with the vision and ability to lead employees to excellence
Post-Secondary School Education with Diploma in Hotel Management an asset

Physical Aspects of Position include but are not limited to the following:

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps
Must be able to work evenings, weekends, holidays, and overnight

Additional Information

What’s in it for you?

The salary range for this position is $60,960 - $72,585. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location.
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Front Office Manager oversees daily operations of the front desk, guest services, and Royal Service departments while providing leadership and coaching to the team. They are responsible for ensuring service standards are met, managing guest issues, and coordinating with other departments to ensure a seamless guest experience.

Requirements

Candidates must have at least two years of previous front office supervisory experience at a mid-sized to large hotel. Proficiency in Micros Fidelio Opera and Microsoft Office applications is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Front office management
Leadership
Guest services
Staff scheduling
Conflict resolution
Micros Fidelio Opera
Microsoft Office
Crisis management
Emergency procedures
Team supervision
Recruitment
Hospitality management
Communication
Multi-tasking
Upselling

Benefits

Free meals
Travel discounts
Dry cleaning
Skill development programs
Health and wellness committee
Sustainability committee
DEI committee

Visa sponsorship

Not detected in the job text

Keywords

Front Office Manager
Hospitality
Luxury Hotel
Rooms Division
Micros Fidelio Opera
Microsoft Office
Guest Experience
Staff Supervision
Scheduling
Crisis Management
Emergency Preparedness
VIP Services
Recruitment
Hotel Management
Operations Management
Customer Service
Team Leadership
Front Desk
Guest Services
Royal Service

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