Jobs in Canada

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Fire Alarm Technician
BGIS
Montreal, QC
- Full-time
The Fire Alarm Technician will report to the Regional Operations Manager. In this role, the Fire Alarm Technician will be responsible for completing code-compliant testing and inspections.…
Added 39 mins ago
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Senior Process Engineer (Minerals & Metals)
Wood
Vancouver, BC
- Full-time
…our Saskatoon, SK office. Reporting to the Process Department Manager, this role has overall responsibility to manage and execute the delivery of best practice process plant designs and…
Added 39 mins ago
CO
Bylaw Enforcement Officer (Casual)
City of Chilliwack
Chilliwack, BC
- Full-time
Education: -Must have a minimum of Grade 12 education supplemented preferably with courses in Criminology and Administration;
Added 1 hour ago
T
Contact Center Rep IV, TD Insurance General Insurance
TD
Saint John, NB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
White Rock, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
T
Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
KD
Directeur stratégie commerciale et gestion de la croissance du revenu/ Manager, Trade Strategy and Revenue Growth Management
Keurig Dr Pepper
Montreal, QC
- Full-time
The Manager, Brand Revenue Growth Management (RGM) plays a critical role in driving profitable growth by supporting the development and execution of pricing, promotion, and portfolio…
Added 2 hours ago
KD
Associate Brand Manager
Keurig Dr Pepper
Mississauga, ON
- $78,300 to $95,000 CAD / year
- Full-time
Keurig Dr Pepper (KDP) is seeking a dynamic and results-driven Associate Brand Manager to join the Dr Pepper, Crush, and Schweppes brand team in Canada. The successful candidate will be…
Added 2 hours ago
LS
Operations Manager - Permanent - 19660
LRO Staffing
Calgary, AB
- Full-time
An established ICI general contractor with a strong Calgary presence is looking for an Operations Manager to lead its project delivery team. This is a leadership role for someone who has…
Added 2 hours ago
NS
Health Promoter (Program Officer Admin C) - Health Promotion & Prev - Mental Health & Addictions
Nova Scotia Health Authority
Kentville, NS
- Full-time
…Wellness Supports Portfolio, and reporting to the Provincial Manager - Health Promotion, the Health Promoter is responsible for the development, implementation and evaluation of health…
Added 2 hours ago
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Engineer in Training (EIT)
Barminco
Dease Lake 9, BC
- Full-time
Must have good radio etiquette and strong communications skills
Added 2 hours ago
HP
Project Manager
HighView Partners
Calgary, AB
- $89,000 to $123,000 CAD / year
- Full-time
The position is based in Calgary, Alberta, with a flexible hybrid arrangement requiring a minimum of three days per week in the office
Added 2 hours ago
AS
Territory Sales Manager - Western Canada
Ajax Systems
Winnipeg, MB
- Full-time
…Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax…
Added 2 hours ago
AE
Category Manager, Indirect Procurement
Arc'teryx Equipment
North Vancouver, BC
- Full-time
The Category Manager, Indirect Procurement, owns sourcing and category strategy for Commercial Retail, Store Development and Facilities, and may support additional indirect spend categories…
Added 3 hours ago
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Global Client Executive
Chubb
Toronto, ON
- Full-time
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health…
Added 3 hours ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
We are looking for a Program Manager/Account Manager who is responsible for managing and growing a portfolio of Dorigo’s key customer accounts. This role focuses on strengthening customer…
Added 3 hours ago
SE
Senior Engineer I, Offer Quality
Schneider Electric
Richmond, BC
- $91,200 to $136,800 CAD / year
- Full-time
While your primary focus will be on product quality throughout the commercial lifecycle, you may also contribute to new product development through selected Product Quality Leader (PQL)…
Added 3 hours ago
CC
Regional Sales Manager
Commercial Credit Group Inc.
Toronto, ON · East York, ON
- Full-time
Regional Sales Manager- Toronto- Transportation
Added 3 hours ago
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Business Performance Manager
nesto
Canada
- Full-time
…solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50…
Added 3 hours ago
GF
Commercial Credit Manager
GM Financial
Toronto, ON
- Full-time
As Commercial Credit Manager - CDN, you will lead commercial credit decisioning by evaluating complex applications, financial statements, collateral, and credit risk to make sound lending…
Added 3 hours ago
GF
Credit Manager
GM Financial
Burnaby, BC
- Full-time
…programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their…
Added 3 hours ago
C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health…

AccorHotel

General Manager - Fairmont Le Chateau Frontenac

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

Fairmont hotels is a renowned luxury hotel brand with a global presence and a commitment to making special happen for our guests. With over 40,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.

Fairmont Le Château Frontenac is an iconic 5-star luxury hotel nestled within the historic walls of Old Québec, a UNESCO World Heritage Site. Overlooking the heart of Québec City, our landmark property seamlessly blends centuries of rich heritage with contemporary luxury, creating an unforgettable experience for guests from around the world. With 610 elegantly appointed rooms and suites, exceptional personalized service, and a commitment to excellence, Fairmont Le Château Frontenac offers a unique environment where colleagues have the opportunity to be part of a legendary destination while shaping its dynamic future.

Job Description

As General Manager, you will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest ambassador, you will challenge conventions, consistently seek solutions, and infuse innovation into every facet of the hotel experience and every function of the business.

Your seasoned leadership style will blend diplomacy with relationship-building prowess, cultivating strong connections with both internal and external stakeholders, including Owners and the Community. Your ability to engage with ownership and strategize revenue enhancements will be coupled with an innate talent for envisioning the hotel's long-term trajectory.

A refined sense of finance and business acumen will be at the core of your decision-making, grounded in an unwavering commitment to delivering a world-class product and service. By seamlessly weaving local heritage and culture into our offerings, you will not only create an authentic guest experience but also drive excellence across all dimensions of our operations.

In your role as a catalyst for exceptional service, you will uphold the highest standards, infusing every interaction with the kind of genuine care that leaves an indelible mark on our guests. Nurturing an environment of continuous growth and skill development, you will inspire our colleagues to consistently exceed expectations, turning moments into memories for every visitor.

As a visionary leader, you will play a pivotal role in shaping our strategic direction. Your involvement in goal setting and objective communication will propel business growth and solidify the hotel’s reputation as a distinguished luxury destination. Your ability to foster positive relationships with ownership will ensure a harmonious partnership that aligns with our overarching strategy while enhancing the hotel's performance and prestige.

Your leadership will be synonymous with setting industry benchmarks and redefining luxury hospitality. Your commitment to excellence, coupled with your innovative approach, will leave an enduring mark on our iconic brand and create a legacy of unparalleled guest memories.

Key Behaviours and Responsibilities:

Embrace innovative ideas, adapt to change, and encourage a culture of innovation and continuous learning.
Demonstrate explicit knowledge and awareness of company standards as an integral role model.
Build quality relationships with the management team.
Create an environment that encourages innovation, challenges traditional thinking, and fosters a "speak-up" culture.
Foster an inclusive and collaborative work environment, empowering colleagues to contribute their best and building strong relationships based on trust and respect.
Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.
Actively listen to team members' ideas, concerns, and feedback and incorporate their input into decision-making processes.
Recognize and appreciate the contributions and well-being of colleagues.
Exhibits a deep understanding of the luxury hospitality landscape and guest expectations, ensuring that the guest experience consistently exceeds industry standards.
Maintain product and service quality standards by conducting ongoing evaluations.
Handle VIP Guests and understand international protocols for government officials and royalty.
Monitor guest/client feedback, address concerns promptly, and implement improvements to optimize satisfaction.
Demonstrates a comprehensive understanding of ownership group's investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotel’s assets.
Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.
Exhibits expertise in sales, marketing, and revenue management, driving the hotel's performance in the luxury hospitality market.
Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.
Recognize and reward outstanding performance and celebrate achievements within the organization.
Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.
Encourage individuals to take on challenging assignments and stretch their capabilities.
Provide regular feedback and guidance, recognizing achievements and offering constructive suggestions for improvement.
Create a safe and empowering environment where individuals feel comfortable taking risks, expressing their ideas, and learning from failures.
As applicable, brings experience in working with labor unions, maintaining constructive relationships and ensuring harmonious teamwork.
Articulates a clear and comprehensive vision for the hotel, aligning goals and objectives with ownership group's investment strategy.
Effectively communicates organizational vision, goals, and expectations, fostering a shared sense of purpose and direction among team members.
Demonstrates adeptness in overseeing renovation projects, maintaining transparency and open communication throughout the process.
Addresses ambiguity and navigates complex situations with transparency, fostering an environment of clear direction and effective problem-solving.
Lead with passion and integrity, motivate and inspire others to achieve their best.
Market plans and ideas successfully, reducing key and complex ideas and messages to clear, memorable, and compelling statements.
Embodies an entrepreneurial spirit, inspiring innovative thinking and fostering a culture that encourages taking calculated risks.
Recognizes and rewards outstanding performance, cultivating an atmosphere of achievement and recognition.
Promotes continuous development and growth, offering resources and guidance to nurture professional skills and talents.
Champions a "speak-up" culture, creating an environment where diverse opinions are valued, and individual contributions are celebrated.
Convince others, negotiate, debate, and find win-win solutions.

Qualifications

Proven experience as a General Manager within a luxury hotel
Strong operations expertise, ideally within a large, complex urban destination
Fluent in French & English
Demonstrated success driving commercial performance, revenue growth, and market-leading guest satisfaction.
Exceptional people leadership skills with a track record of building high-performing, engaged teams and fostering a positive culture.
Experience managing and influencing owner relationships, capital investments, and significant renovation projects.
Strong financial and business acumen, with the ability to balance strategic vision and operational excellence.
A passion for luxury hospitality and delivering exceptional guest experiences.
The ability to lead through change, inspire innovation, and elevate brand positioning.
Outstanding communication, stakeholder management, and relationship-building capabilities.
A collaborative leadership style with a commitment to colleague development, community engagement, and long-term succession planning.
Demonstrated leadership, organizational, and interpersonal skills.
Passion for civic community engagement & responsibility
Strong educational background with professional qualifications and a continuous learning mindset
Strategic thinker with excellent communication and presentation skills.
Displays a strong entrepreneurial and innovative spirit

Additional Information

Job-Category: Executive Management & Hotel Management

Job Type: Permanent

Job Schedule: Full-Time

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The General Manager is responsible for overseeing all hotel operations, driving financial performance, and ensuring the delivery of world-class luxury service. They will lead strategic initiatives, manage owner relationships, and foster a culture of innovation and professional development among staff.

Requirements

Candidates must have extensive experience as a General Manager in a luxury hotel environment, ideally within large, complex urban destinations. Fluency in both French and English is required, along with strong financial acumen and a proven track record in commercial performance and team leadership.

Skills

Luxury hospitality management
Strategic planning
Financial acumen
Revenue management
People leadership
Stakeholder management
Brand ambassadorship
Operational excellence
Change management
Owner relations
Capital investment oversight
Renovation project management
Labor relations
Community engagement
Public relations
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Luxury Hospitality
Fairmont
Hotel Management
Revenue Growth
Strategic Business Planning
Asset Management
Capital Investments
Renovation Projects
Labor Unions
Stakeholder Relations
Guest Experience
VIP Services
Entrepreneurial Spirit
Team Development
Coaching
Mentoring
Market Positioning
Operational Excellence
Financial Acumen
Community Engagement
Succession Planning
Innovation
Change Leadership
Performance Standards
Quality Assurance
Sales and Marketing
Executive Management
Quebec City
UNESCO World Heritage

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Jobs in Canada