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Added 33 mins ago
S
store manager, Central and South Calgary. A.B
Starbucks
AB · Alberta, Canada
- $61,000 to $80,875 CAD / year
- Full-time
Impact your Community: integrate your business with the community to create better moments in peoples’ lives, from our partners to our customers, communities and planet
Added 33 mins ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
The Reproductive Health (RH) Manager leads the implementation of IRC Yemen’s reproductive health portfolio at community level, through mobile health teams, static health facilities and…
Added 33 mins ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Career Posting - Construction Project Manager
Added 33 mins ago
L
Manager - P&C Systems | Vancouver
lululemon
Vancouver, BC
- Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 33 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 34 mins ago
Produce - Clerk Department Second Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fall River, NS
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 1 hour ago
TC
Program Manager, Part-Time
Taproot Community Support Services
Kelowna, BC
- Part-time
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a…
Added 1 hour ago
RG
Maintenance Planner/ Stores Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
The Maintenance Planner/ Stores Supervisor will report to the Maintenance Manager and has two direct reports.
Added 1 hour ago
R
Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
The ideal candidate will be a natural relationship manager with a financial planning background who enjoys working with clients directly.
Added 1 hour ago
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Relationship Manager, Business Markets
RBC
Berthierville, QC · Joliette, QC
- Full-time
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Added 1 hour ago
R
Team Operations Lead
RBC
Vernon, BC
- Full-time
…executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 1 hour ago
R
Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
The Senior Manager, Risk Management & Compliance is responsible for developing and implementing global risk management reports, systems, and processes to minimize investments risks. Applies…
Added 1 hour ago
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Manager, Enterprise Hedge Accounting, NIH
RBC
Toronto, ON
- Full-time
The Manager, Enterprise Hedge Accounting will manage the financial control responsibilities in the Enterprise Hedge Accounting with the objective of delivering timely, accurate and reliable…
Added 1 hour ago
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Senior Manager, ALM Market Risk
RBC
Toronto, ON
- Full-time
As a Senior Manager, you are an integral member of the Enterprise Asset-Liability Management Risk (ALM Risk) team, within Enterprise Balance Sheet and Liquidity Risk (BSLR).
Added 1 hour ago
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Senior Project Manager, Strategic Execution
RBC
Toronto, ON
- Full-time
…are seeking a high-performing and motivated Senior Project Manager to join our team to lead the delivery of enterprise-wide strategic and regulatory initiatives. This role enables…
Added 1 hour ago
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Lead Application Administrator
RBC
Toronto, ON
- Full-time
Reporting to the Senior Manager, this role is responsible for assessing, researching, and analyzing business and technical application requirements to support and resolve systems issues…
Added 1 hour ago
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Client Advisor
RBC
Richibucto, NB
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
E
store manager - retail
Esso
Ardrossan, AB
- Full-time
Participates in a government or community program or initiative that supports newcomers and/or refugees
Added 2 hours ago
MS
Accounting Analyst
Marberg Staffing
Toronto, ON
- Temporary
Accounting Analyst for community services agency client, downtown Toronto.
Added 2 hours ago
PV
Store Manager
Pet Valu
Rosetown, SK
- Full-time
…events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 2 hours ago
PP
CAN_Packager - Rotating Shift
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
7. Identifies quality issues or concerns and brings these to the attention of the Line Leader, Shift Lead and/or Production Manager for appropriate action.
Added 2 hours ago
BP
Front of House Supervisor
Boston Pizza
Kingston, ON
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 2 hours ago
WS
restaurant manager
White Spot
Victoria, BC
- Full-time
Participates in a government or community program or initiative that supports newcomers and/or refugees
Added 2 hours ago
AG
Sales Manager- Work From Home
AO Globe Life
Remote, Canada
- Full-time
- Remote
Join Our Team as a Sales Manager- Work from Anywhere!
Added 3 hours ago
QA
marketing project manager
Quest Audio Visual
Toronto, ON · Scarborough, ON
- Full-time
Evaluate communication strategies and programs

AccorHotel

Guest Service Agent (Part Time)

Edmonton, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Company Description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Guest Service Agent (Part Time)

First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:
Reporting to the Front Office Manager, your essential job functions include, but are not limited to:

Provide effective, fast service in a friendly manner
Check in and out hotel guests according to standards and policies
Answer incoming calls
Monitor for special rates and billing arrangements
Ensure the highest level of guest satisfaction by addressing concerns promptly
Review and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experience
Coordinate the storage/delivery of guest mail/messages/packages including the monitoring, processing, and distribution thereof
Keep front desk organized, tidied, and sanitized up to ALL Safe policies
Ensure front desk is stocked with essential material
Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards
Pass on any guest comments to Assistant Front Office Manager/Manager on Duty
Make certain to be familiar with fire and emergency procedures
Other responsibilities connected with Front Office may be required

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift.
Frequent lifting and carrying up to 30 lbs.
Occasional kneeling, pushing, pulling, lifting.
Occasional ascending or descending ladders, stairs, and ramps.

Qualifications

Your experience and skills include:

Previous front desk/reception experience a strong asset
Must have effective communication skills
Knowledge of Microsoft Windows XP an asset
Knowledge of Micros PMS/Opera an asset
Must have a good command of the English language
Hotel/Hospitality degree or diploma an asset
Available for shift work including weekends and holidays

You may be required to work on holidays, weekends, overnights and other non-day shifts.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Additional Information

What’s in it for you:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support 
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit

Hourly Rate Range: $23.48 - $24.48 CAD Gross per hour

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Part-Time

Compensation: CAD 23.48 - CAD 24.48 - hourly

Apply About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for managing the guest arrival and departure process while ensuring high levels of satisfaction. They also handle incoming calls, coordinate guest mail and packages, and maintain the front desk area according to safety standards.

Requirements

Candidates should have previous front desk or reception experience and effective communication skills. Proficiency in Microsoft Windows and hotel management software like Micros PMS or Opera is considered an asset.

Skills

Front desk operations
Customer service
Communication skills
Check-in and check-out
Guest relations
Micros PMS
Opera PMS
Microsoft Windows XP
Conflict resolution
Emergency procedures
Multitasking
Professional grooming

Benefits

Medical insurance
Vision insurance
Dental insurance
Mental health support
Employee travel program
Food and beverage discounts
Wellness platform
Learning programs
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Guest Services
Hotel Management
Micros PMS
Opera PMS
Customer Satisfaction
VIP Services
Front Desk
Reception
Emergency Procedures
Diversity and Inclusion
Accor
Fairmont Hotel Macdonald
Shift Work

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